BlackBerry Z10 confused in what concerns the operating system of my Z10

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  Hello and welcome to the community!

  paluza wrote:

  I upgraded to OS version 10.3.1.1767

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  In addition, it is not the true latest version available... However, your carrier may not have approved which is more recent (at least two since this version, I think).

  paluza wrote:

  now my Enterprise IM no longer works.  No one knows when this will be fixed to Blackberry?

  Here, in this community from user to user, anyone know (or if they know, reveal) this forward-looking information.

  paluza wrote:

  If not, anyone know how I can go back to the previous version of the operating system.  I don't have to worry about losing any information or data that I'm on a company server and I do not save anything on my Blackberry.  Please help - my support is apparantely waiting for Blackberry provide that a fix for this problem and God knows how long it will take.

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  If you used the "automatic" methods to perform the update, this process may well have led to a corruption that is the cause (many related things). Or the version you have installed may well have this fault (many report these).

  In any cause, the thing to do is to reload your operating system properly and see if that clears up the problem. Or, update to the really newer version and see if that clears it. The method that I recommend for your situation is autoloader... refer:

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  With automatic charger, you can install any OS you can find a valid automatic charger, since regardless cases your carrier has approved or not. You can also use the ADF to return to any level of 'work' OS you want. But, honestly, I recommend you use an auto-loader to install the most recent version, then see if things clear up - if not, then use another automatic charger to retreat.

  Good luck!

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  Hi niranaja

  If your device is running always on OS 7.0 then try 7.1 any Pack OS carrier that also supports Languages.But of Southeast Asia before opening your computer and uninstall any previous packs if installed OS on it. After that, try this:

  1. download and install on your PC a pack OS with any language by carriers

  • (Make sure you download for the same phone model)

  2. download and install the latest version of BlackBerry desktop from here BlackBerry desktop software software

  Then using software office perform your full backup of your device.

  3. search your drive C: Vendor.xml and delete them, there may be one or two vendor.xml (on changing your Pc folders option to show the hidden files/folders ):

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\Windows UserName\AppData\Roaming\Research in Motion\BlackBerry\Loader XML

  4. go into C:\Program Files Research In Motion\AppLoader. (For Vista or Windows 7 64-bit, the path will be C: > Program Files x 86 > common files > Research In Motion > AppLoader) double-click on Loader.exe.

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• Upgraded the operating system blackBerry smartphones

  Can someone please give me a link to upgrade my phone! and instructions on how to remove the right files and how to load it on my phone!  Thank you very much

  First download and install from here Office Manager (4.7 without Media Manager is recommended): https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

  Then download and install the software from here: http://na.blackberry.com/eng/support/downloads/download_sites.jsp

  Then try to reload the operating system by connecting the device to your computer, open the Desktop Manager, then go to the Application Loader. This will open a wizard who travels to reload the operating system on your device. More detailed instructions can be found here:
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• BlackBerry 9550 smartphones - cannot load the operating system and a re-boot loop

  Sorry if this is going to be a long post.

  I've been running OS 428 and a hybrid (428 based) since it was leaked without a hitch. 2 weeks ago, my 9550 rebooted on its own with a JVM ERROR 534 (I think it's the code because the screen just turned white with the error message and then rebooted on its own). He never started up properly then. The boot process dates back to about 3/4 of the way then the FMV of error appears again then re - start. A batt pull does not help.

  I wiped and loaded (loader.exe) operating system but when loading cod, it will again restart (reboot occurs when email.cod is loading). Tried several times and never loaded properly. I tried a load OS 428 right and it went well. When it is started successfully, I wiped the device and loaded the hybrid that I used before and everything was fine. When filtered 451, I upgraded and everything is fine - for a week!

  He has just restarted on its own again. I think with the same JVM error code! I'm unable to load the operating system using loader.exe. I even tried the "loader.exe /nojvm" switch does not. I wiped with Jl_cmdr or BBSAK, still no go. I then used DM BB. I loaded OS 320 and loaded correctly. Then I wiped and loaded the OS. It is not load or when it loads successfully, the JVM error still appears 3/4 of the way of the boot process.

  So when I load OS 320, it will load fine even after a battery pull. If I use OS 428 or 451 (both narrowed via Shrink-a-BONE), JVM error no longer appears when using the device or during the startup process. Don't forget not that previously I was using either straight (shrunken) 428 or 451 and a hybrid with no problems.

  I decided to try a derelict OS 451 and used the "Platform.alx" of OS 320 file. It works so far! Pulled the battery about 4 - 5 times already and loaded all my apps and no JVM error for about 2 days. I tried right OS 320 and he also re - will start on its own several times a day.

  It looks like completely wipe the device using BBSAK, Jl_cmdr and DM BB do not really completely clear the device.

  What could have caused the reboots and error JVM?

  EDIT: I tried to wipe the device using the erase option in the security options. The status bar has reached 100% and then restarting the device, the FMV of error pops up again and my 9550 goes back to a continuous process of reboot (even pulled the battery).

  EDIT: I tried the command line "javaloade.exe usb - cloth" to wipe the device and the OS loaded (using loader.exe /nojvm) very well. In the end, shippers said "updated successfully". The unit restarted and about 3/4 of the way - another jvm error! I removed the battery and wait a few minutes before re - insert and is currently the starting now... Will update what's going to happen...

  EDIT: Yes! It finally starts. Will try an another battery pull... 1/4 of the way in which the boot process - another JVM error! Pulled the battery and restart... Error JVM still about 50% in the boot process.

  EDIT: Can't get any OS to load using 'loader.exe' or 'loader.exe /nojvm. It stops during email.cod loading, then restarts. I was able to load OS 320 well via BB DM. problem is when I click on Options, error: "error starting net_rimm_bb_options_app: symbol KeywordFilteredScreen.» KeyChar "not found" is my watered device? Help, please. Thank you!

  EDIT: I tried to load the operating system by:

  -remove the battery.

  -Connect to the PC.

  -Command prompt: command /nojvm loader.exe

  -When it says connection to the device and the battery with a red 'X' icon is displayed, I re - insert the battery.

  -The operating system loads very well but are unable to properly start like 3/4 of the progress bar startup occurs an error in the JVM and then reboot again. Help!

  --> Was able to start properly after a second reboot not forced. Will try a battery pull... JVM error again... Will allow it to boot on his own w/o a battery pull...  Error JVM... Removed the battery, re - insert... Error JVM... allowed to start on its own... Error JVM!... I remove the battery and reinsert after 5 minutes... JVM error yet... What is it recharges without end?

  Just had my 9550's replaced and all of the good mother!