BlackBerry Z10 loss of functionality after update 10.3.2.2474

LS,

3 weeks ago my Z10 got the SW version 10.3.2.2474 update / OS 10.3.2.2639. After this update several applications work more (e.g., Whatsapp). In addition, in the menu settings just few of the submenus can be openen. In addition, I can't change the sound/LED; It's only permanently silent mode.

Has anyone experience similar, but more importantly, does anyone have a solution?

BR

Martijn

martijn_janssen wrote:

Yes, rebooted several times by pressing the button on the top. In addition, after closing down, removed the battery for awhile.

No, no.

Perform a simple reboot on the BlackBerry this way: with the BlackBerry powered Smartphone, remove the battery for a minute and then reinsert the battery to restart.

Do not press the top button and the power first.

Tags: BlackBerry Smartphones

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