BlackBerry Z10 unable to connect to my internet service providers

Hello

It's my story with my new Z10 camera:

I bought a unlocked BB Z10. After that I went home, had a micro SIM so I just skipped this step. I was playing around with my camera and after that I found the update option in the settings I have improved the device to the 10.2.1.1925 OS version and the version of the 10.2.1.537 software.

The second day I went to my cell phone provider (Orange Romania) and got a new SIM card for my device. "After a few days, I noticed that in the installer-> networks and connections-> Mobile network, there is a warning message:"the SIM card is not compatible"and the selected connection is said: orange 3 g - only voice".

 

No matter if I chose manual or auto selection mod, I only got the voice without internet option option.

After asking orange.ro forums support, I got the answer that I might have a faulty SIM card or my phone is locked on the other provider. My phone is unlocked, as you can see below:

I went the orange shop the next day and asked for a replacement SIM card. After the installation of the new SIM, nothing has changed.

I'm a little desperate, everything works, vocal, internet calls over wifi, but not the internet of my cell phone provider.

Help, please

Thank you

That looks like a thing of network for me. The SIM card is limited by the way it is implemented in the system and it seems that yours might only have voice. I really call your provider and handed them to zero and all check. Sometimes, even if she says that you have this or that, he actually maybe not here. It happened to me in my work several times before. Plan said data are there, the paperwork said it has been activated, but nothing works. Only after I asked a network reset/re-provision begins all this work.

Tags: BlackBerry Smartphones

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