BlackBerry Z30 continuous restarts on my Z30 since 10.3.2 update

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  The battery drains quickly after the 10.3.2.2474 update.  The monitor of the device shows that it is the standby process that uses between 25% and 40% of the battery.  This process uses a good amount of CPU.  I tried to restart the unit a couple of times to see if that solves it, but it doesn't.

  Is there a fix or the means to return to the previous version of the OS?  I can't even make at 15:00 without having to recharge my phone.  So much for the famous BlackBerry battery life...

  It does not allow that BlackBerry charger provided with the new phone is only 850mA and the phone does not recognize as a BlackBerry charger (aka, it takes a long time to load in the middle of the day, when it is low).

  Bob

  I have confirmed that the problem disappears when it is not connected to the TLS - based EAP wifi connection.

  I am currently in direct contact with the support of BB.

  Bob

• BlackBerry Z30 transfer music Iphone to Blackberry z30

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  steeltownshawn wrote:

  Hello, I love my Blackberry Z30 especially after the last update. I was able to transfer all my info from my previous Iphone all except my music. I used an app called switch device and it worked very well. My question is what is the easiest or the best way to transfer my music from itunes or can I?  Thank you

  When you first install Link, you have the option of choosing iTunes or Windows Media Player. Link can be set to manual or auto sync music when connected.

  I found I was getting duplicates and resorted to the pc, music, itunes, file copy and pasteing to BBZ30/SDcard/music.

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• BlackBerry Z30 incoming calls NOT Ringing - Z30

  Hello

  I recently did a quick reset on my Blackberry Z30 (outfits the two buttons for volume 10 seconds), this fixed my initial problem to experience the shift answering calls.

  When I get calls, now, however there is no ringing sound... I can see the incoming call and I answer the call, but there is no ringing sound.

  I tried to ensure that the volume buttons have turned up full, I even checked my notification settings and made sure that they are on normal. I checked also double the settings on the normal setting, ensure that the volume meter is full.

  Yet even after that, then by restarting the phone several times, still me the same problem.

  Does anyone have the magical answer, I would really advice, because miss me calls because there is no ringing sound.

  sdgardne wrote:
  Hello and welcome to the community!

  Have you tried changing the notification settings, check that and then to change them to what you want? Maybe something is 'stuck '...

  If not, has there been any rush before the event this behavior started? You already described the shift answering calls and restarting with volume keys, but was there something before? A new application? An update of a certain type? Something else?

  Or, if it was always like that? I don't think... and so began to understand what happened just before this behavior is a good first step to try to understand.

  Also, what OS is your device currently running please?

  Let us know.

  Hello

  Thank you for your reply,

  I tried to change the notification setting of 'silent' to 'normal' to see if it helps... but it did not help.

  I have not changed anything in the settings or downloading apps, I even tried to reset some default functionality and he still refuses to make the Bell Rings when someone calls me.

  The current software provides its update: OS Blackberry 10 - version of the 10.3.2.28.36 software

  If you have an idea of what the issue could be just I want to know, I would rather not completely reset my phone like this would be the last resort.

  UPDATED - HIS RING NOW ONCE AGAIN!

  I plugged into my macbook and tried to load in the Blackberry Link software, that the software did not recognize my phone (another new question lol), it's just returned to normal, and now I can hear it ring, thank God!

• Reloading the blackBerry Z10 Z10 software stuck on logo Blackberry, continuous restart loop, did not help...

  Hello

  Here to find the solution for my beloved BlackBerry Z10 STL100-3

  One day, precisely 26 May 2016 my Z10 battery Blackberry went below 5% or something, I rushed to connect it to the charger but before doing so; It is just off. I plugged in the charger for several hours, but it went to reboot mode as he went to the course passed. It just kept flashing empty battery symbol.

  Problem: BlackBerry Z30 stuck in a reboot loop

  Comments/Details:

  1. when it is connected to the wall charger, the red LED flashes for a few seconds, the display shows "BlackBerry" name. After that,.

  a. device either goes to a restart mode, the icon reload Blackberry OS, the charging progress are shown and about 60-70% progresses he new go to the mode (flashing empty charging symbol) load

  b. or device is standing right in the mode, load with screen showing beteer empty, load, seeing to the top flashes still with the typical color of LED for empty-drained/low battery levels.

  2. keep on charging for several hours, or even overnight will not help to restart. And he remains in charge mode with b symptoms of "scenario". Start button / stop fails to start the machine and after several attempts, it flashes only 'Blackberry' on screen and again charge mode.

  3. as soon as the connection to BlackBerry device link gets detected for a few seconds. And the screen displays the name of "Blackberry", "scenario one" described above occurs. And he just repeats.

  4. that the device is detected for a few seconds, being fast enough to select the option "Reload" when Blackberry link shows that it connected returns with the message "software update has encountered an error.

  After meeting thiis reboot loops question on 26 May 2016, I searched rigorously blackbery support forums and other web pages a di a factory reset/software reload on my device. I lost all my data, but did not care as I wanted my Z10 back to life.

  Now its been 2-3 months I see my Z10 stuck in restart loop and hoping that maybe it lights up or I will be able to find the solution.

  Kindly help.

  Hi J Sanders,

  Z10 was connected to the wall charger and all the tips/advice you mentioned have been tried. He could not start device.

  Before trying the ADF, to check if battery is dead or defective; I kept it in my brother Z10. The battery was load and after a while, he turn the unit on its own.

  However, the pile of work of Z10 my brother could not initialize my camera. I guessed corrupted software connection or the battery could be a problem.

  I carefully observed battery connection ports, specifically the part that establishes the conncetion of metal tabs of the battery with the unit (given in the image http://www.gsmzone.co.uk/Blackberry-8900-Z10-Battery-Connector).

  I found one of the metal connector stuck / out partially / fits loosely / spring-movement irregulars / and is not able to communicate perfectly with the metal strips of the battery.

  I tried to solve this problem by manually removing the metal connector. After several test, I managed to do it.

  I put my battery in my Z10, he acknowledged, and red LED flashed, name BlackBerry flashed, Blakberry OS Reload icon flashed-has increased 100%, Blackberry 10 name flashed and Z10 began. Device came to operational status.

  Current operating system version is 10.3.2.2836.

  No SIM or media inserted in it.

  Charge the unit and check if all functions work fine.

• Battery blackBerry BlackBerry Z30 Z30 problem

  My Blackberry z30 battery lasted 2-3 days, lasts 10 hours now, beyond being enough heating. How can I fix?

  Apart from being a hardware defect, most of the time it's a software problem.  I guess you did a restart to the phone to see if it would fix it.

  If you have recently installed new software in the phone, look at what you have installed. To see if that solves it uninstall.

  A more radical approach is to do a wipe on the phone and re - install the operating system.  Make sure that your data is backed up before you do, so that you can restore the data.

  If all the foregoing does not fix the phone, then this is very probably a hardware failure. This wouldl must be handled by the authorized Blackberry service.  If it is a new phone I think it is guarantee for it.

• BlackBerry Z30 how to restore the factory os after re - install 10.3.1.2243 via knowyou research Canada-Rogers?

  Hello

  I have a problem after re-installed os for my z30 via knowyou search Canada-rogers-z30 bone.

  I re - install the rest of this answer: http://supportforums.blackberry.com/t5/BlackBerry-Z30/Model-Blackberry-z30-charging-upto-60-only/td-...

  My problem:

  1 - my loss of phone Apps, frame, message, contact staff... when it restarted.

  2. it only loads up to 60% when running, but when stopping it can charge full (100%).

  Red led always blinks 3 - it.

  Please help me solve this problem.

  or tell me how to take back the factory OS.

  so thank you.

  Hi @dinhhv

  From the symptoms you describe, especially how any changes you make on your device are lost whenever you restart, run the tool in KB @sdgardne mentioned previously (pasted again below).

  KB36747 all data are deleted after a manual restart of smartphone BlackBerry 10 and has THE blue...

  After you run this tool, can you confirm if the tool says the patch has been applied, or no patch is necessary?

  If the hotfix has been applied, please reboot your device and let me know if the changes you made before you restart are kept.

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  You can add an e-mail account on both phones and then synchronize the calendar with Email - this way when we add a reminder or an event, it will be automatically synchronized to another

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  Try to block the address on your email provider portal.

• BlackBerry Z30 Somethings wrong with my BlackBerry Z30

  Hello! I hope that you are having a good day! (:
  My problem is that my BlackBerry apps like music, photos and videos don't work, well, let me explain a little.
  I have a Blackberry Z30, and from one day to the other applications such as music, photos and videos stopped showing files, at first I thought they were all deleted hut and then I went to the file manager application and everything was there, except when I restarted my phone it says the same thing in apps "No Music" or any other file , I tried turning on the USB mass storage, then put it inside the SD card again and it didn't work, the fact that I also read using a card reader, but the problem is that I write has a card reader, had an adapter for the micro SD card, is there another way I can fix this? Without the card reader? If you please can someone tell what it could be?
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  @JenniGary Are you always this processing, or have you solved it?

  For what it's worth, 10.2.1 isn't the last. You see that because the carrier controls the release of OS for end users (in most cases), the device and the link report the latest official version from the carrier.

  Regarding the problems of the media, here is what I would try.

  Put all the multimedia files on the memory card, if you have not already.

  Do not use the mass storage mode, at least not for now. Turn the power off. Connect the device to the computer using link. Do it via wifi, if possible, or use the USB cable. You should see internal storage devices and the memory as readers. You can use the Explorer of files on your computer to move files on the memory card the device.

  Now copy everything on the map in a folder on the computer.

  Format the media card using the device.

  Copy your files (documents, images, video, audio) from the computer to the media card, into the appropriate folders. Do not copy the dat and info files, only files of your document and the media.

  Application data must be downloaded again. Some or most of which will be automatic. Others, you may need to do it manually. This will depend on what you have.

  Good luck.

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  You can try to copy the contacts in the storage of the unit. To check that the following procedures.

  1. open the Contacts application

  2. press the Menu key (3-horizontal lines)

  3. Select your email account/Lotus Notes

  4. check first the number of contacts by sliding down from the top of the screen

  5. turn highlighted that contacts that appears

  6. press the button (to vertical 3 points)

  7. press on "select more".

  8. you need to highlight all contacts (be patient doing especially if you have a lot of contacts)

  9. at the bottom of the screen, select ' copy to '.

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  The process can take some time depending on the contacts numbers which will be copied.

  After the copy process, control local Contacts (Menu Button(3-horizontal lines) > local Contacts.)

  Good luck!

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  Hello!

  I m new to Blackberry and just received my Z30 (that I really like a lot!)

  I still have a problem with the wifi connection. I managed to connect to my wifi router. In the settings, I see that the connection is active. The signal is good.

  But on the top bar, I still see the 3G icon (instead of the wifi icon). I also received a message that my wifi has only limited access to internet.

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  It is what is on the side of the box

  BlackBerry z30 STA100-5

  Retail in North America-black

  10.3.1 bundle 2558

  PRO-54914-039

  Model: RFY111LW

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  Verizon have their mark on the device.

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  Sorry, but the link to Blackberry is not yet compatible with your operating system