BlackBerry Z30 research phone does not work

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• BlackBerry Z30 the touchpad does not work on my Blackberry

  Touchpad does not work after restarting my blacberry to factory settings.

  Do one or more of the following actions and try again.

  Restart: With the BlackBerry powereddevice, press and hold the power button on top about 20-30 seconds, ignore the 3-2-1 timer and hold the button until the screen goes black and you see the red LED.
  or
  Restart: With the phone smart BlackBerry turned on, using the keys of volume of the edge side, press on and hold the keys of volume for about 20 seconds and both of the Up, ignoring the initial message of screenshot... the screen go black, reboot.

• phone does not work

  phone does not work

  < re-titled by host >

  does not

• my phone does not work after last update itunes on my phone connection with my pc, it shows only i tunes icon and the application of itune on my pc does not work

  my phone does not work after last update itunes on my phone connection with my pc, it shows only i tunes icon and the application of itune on my pc does not work

  For general advice, see troubleshooting problems with iTunes for Windows updates.

  The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach.

  Review the other boxes and other support documents list to the bottom of the page, in case one of them applies.

  More information area has direct links with the current and recent buildings if you have problems to download, must revert to an older version or want to try the version of iTunes for Windows (64-bit-for old video cards) as a workaround for problems with installation or operation, or compatibility with QuickTime software or a third party.

  Backups of your library and device should be affected by these measures but there are links to backup and recovery advice there.

  Once iTunes to work properly, you should be able to fix your device.

  TT2

• My Hp laptop computers microphone phone does not work. No one can hear me. ??????

  My Hp laptop computers microphone phone does not work. No one can hear me. ??????

  Hello

  Look at this:

  http://h30434.www3.HP.com/T5/notebook-PC-sound-and-audio/my-micro-phone-is-not-working-no-body-can-listen-to-me-i-heard/m-p/1158987

  Kind regards.

• tablets and the location of phone does not work after update of the muse

  After the update to the new version of Muse and upload the site converts the tablets and version phone does not work as before.

  So I have to restore from a backup site

  Have you seen the list of known issues in the troubleshooting with Adobe Muse 2015.2 questions ?

• My phone does not work correctly

  My phone Bluetooth, Wi - Fi and GPS connection does not work correctly. Bluetooth and wifi have the low range of connection and can barely connect what either. GPS won't work at all, so I can't use it for direction more.

  Take it to an Apple store for diagnosis.

• My iPad Apple 3rd generation wifi + his cell phone does not work

  MY 3rd generation Apple iPad, wifi + cell

  model number MD408LL/a

  Serial number DM * VGL

  THE SOUND DOES NOT WORK

  < personal information under the direction of the host >

  All sounds, or simply notification and sounds apps (for example do music and videos app still have sound)? If notifications and apps you have notifications on mute: on the iPad side switch - Apple Support ? If the sounds in all applications which have tried for example soft-reset/reboot of the iPad, insert/remove the headphones?

• BlackBerry Smartphones USSD code does not work on my BB 9650

  Hi all! All codes USSD (* # 566, * 123 # etc) does not work on my BB 9650. How to solve this problem? I use the grameenphone GSM network in Bangladesh.
  Anyone facing this problem?
  Please answer this... BB admins

  Well, I fixed it! This problem occurs mainly when I turn on data services. Otherwise, it works fine, after that I change the SIM card with another.
  As soon as I turn the "Data Services" on WE, USSD codes do not respond. A call is made by the BB device rather than request a response from the network.
  I don't know WHY. Better not ask you sort

• BlackBerry Smartphones Menu button does not work

  A few weeks ago the seer of the call back button and went out. She came back a day later. These same two buttons are out this morning and now the menu button does not work correctly. When I hit him, he types "jk" in the search menu. A battery pull did not help

  So I played with him and I pulled the plastic that covers the button and it moves a little and now the menu button works.

• Smartphones blackBerry Desktop Device password does not work

  When I connect my Storm to my PC via a cable ubs, a pop-up box to request my password for the device, but it does not accept my correct password.  I guess that's the same password I use on my device each time that I unlock it. I tried turning power switch digital lock but still does not work.

  I have 'Safe' switch off my camera and then disable the password on the device before plugging it back it.

  What hassle.  Any solution?

  Thank you.

  Do you have a digital password?  What I mean is, you keep the storm in portrait mode when you enter your password on the device and it is a series of numbers?  If so, this translates into the storm than the alpha characters, which you can use on your pc.  For example, if your password is 369, and that's what you enter on the storm when you hold the device using the appeal on its merits, then your password if you notice the characters entered so alpha characters are 369 is actually dmw.

• BlackBerry Q5 Re: After update the software of my Q5 Blackberry (10.3.1.1565) key to my phone does not work

  I updated my phone (Blackberry Q5) to the new software (10.3.1.1565), but the update did not complete because the space of the phone was not enough to receive the software. This has affected the dysfunction of the keyboard of my camera.

  Please help me, I did everything that I thought might help him but stil does'nt work.

  Hello and welcome to the community!

  I recommend you try that again, but this time through automatic charger:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-OS-device-software/upgrading-OS10-devices-using...

  You must also move to the latest published version because it has a much more difficult.

  Good luck and let us know!

• BlackBerry smartphone touch screen does not work, 2 phone... Torch = junk

  It's my 2nd my first Torch torch touch work stoppeed and ATT sent me another...

  Now this torch touchscreen stopped working, so far, I did a reboot hard and soft...

  now I can do a factory reset or downgrade...

  IM starting to think that the torch is undesirable.

  Well, I talked to ATT tech support and I actually finally got through to BB and they open a case and gave me a number of good ticket for 3 days...  The first tech support was a dunce and she told me that 7 hours was taken long to upgrade software, so she told me to unplug and re install...  That solves nothing, only bricked my torch, even though she was right about one thing 7 hours is far too long, but it does not solve anything...

  then I recalled in support of BB using my ticket number... and here I actually spoke to somebody who knew what he was doing...  We connected through desktop remotely, and he guided me...

  He told me to never update device software when the software asks you to update...  I told him, I was getting a white screen and it says App Error 200...  He told me that we have a clean wipe and install everything new facility...  He has directed to the site from ATT and I DL the latest peripherique.246 software...  Then after it DL'ed I installed;...

  then he had me to connect the device again AND GO INTO PROGRAMS CAN record B\LACKBERRY

  then find charger, here, he had me select the apps I would like to, and then click Next...

  then after 5 minutes it finished loading, he then told me to wait another 10 minutes for the device to reboot and then my torch works!

  If anybodys touchscreen doesn't work more or torch is made of bricks, I highly recommend doing this procedure...

  I called BB again and had them send me an email for accurate insrucions, so I recorded in case this happens again... Here it is...  Keep in mind first you need access to the ATT site will link you to the site Web de Blackberry and then DL file then open and install and do the following...

  Check that the device client software is installed on their computer, or it won't work.
   
  1. click on the start menu
  2. go in my computer
  3. go in: C:/Program Files/Common Files/Research in Motion/Apploader
  -If its 64-bit windows, it will be C:/Program Files(x86) /Common Files/Research in Motion/Apploader
  4. double-click on "loader.exe" (it may be called "loader" according to windows settings)
  5. a window opens saying "welcome in the application loader wizard." Click next
  6 next, where it is written 'Connection' to ensure that either "USB - PIN:" or "USB - PIN: UNKNOWN" appear. ""
  7. click on next. It take a while to connect to the device and then view the Application selection screen.
  -L'application selection screen will be a list of application control.
  -Items that are checked will be installed, if they do not already exist on the device.
  -Items that are not checked will not install, and if they already exist on the device they will be deleted.
  8. ask the customer to scroll through this list and check all applications they know they would like on their blackberry.
  9. once everything looks good, click Next.
  10. click on the Advanced button.
  11. make sure that 'remove all previously installed applications' and "Delete all application data" is checked.
  12. click Next.
  13. If loader.exe asks you if you want to automatically back up and restore data, select "do not automatically backup and restore."
  14. click Next and then finish
  15 advise the customer that this process can take anywhere from 20 to 40 minutes, and everything they do during this time is to ensure that the blackberry is connected. The first time that their blackberry starts after this process, it will stay on the screen of the hourglass for about 10 minutes, nothing to worry about.
   
  Once the client can see the home screen of their blackberry, they're OK disconnect.
  The customer will have to re - turn on their radio, they can do so by going to manage connections > select Mobile network

  Sincerely,

  Sarah
  BlackBerry customer support
  Research In Motion Limited
  Tel:
  NA toll free: 1-877-255-2377
  UK toll free: 0808 100 7466
  Europe: + 44 1753 558400
  Around the world: + 1-519-888-6181
  E-mail: [email protected]
  Web: www.blackberry.com

• Smartphones blackBerry 9900 data Plan does not work!

  Hi, new here, great site!

  I'm from Canada, with Koodo and bought a unlocked 9900 opportunity, my neighbor via a Classifieds site, and as much as I know it was his business phone.
  I wiped it it clean and improved the operating system to 7.01

  I noticed that the previous service logo remains still (Rogers) during boot-up/shutdown, hmm, OK whatever he is working with Koodo.

  I called Koodo to allow data, but nothing works. I called them and they told me to enter "bb.koodo.com" in the APN field with no username and password. Then to save the host Routing Table (he told me that he registered very well) but I did not receive a message. Also, we have removed battery and tried everything again. It still does not.

  It is H + at the top right of the screen, but who has always been there.

  She said that maybe the phone was restriction IP since I bought it used, and maybe BB Swiss Army tool could help me get off, but she didn't know how. So I downloaded and pushed some buttons (more precisely remove COD) and really messed up my phone... lol

  Just reinstalled OS7.01 once again and fortunately had a fairly recent backup.

  Suggestions for making data work, or do I need a new phone?

  Hello and welcome to the community!

  Serious9900 wrote:

  bought an unlocked 9900 used my neighbor via a Classifieds site, and AFAIK it was his business phone.

  Let's start there, because who can be tricky depending on what exactly is meant by "business phone". Reference:

  • Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  Many of the steps can only be carried out by the seller... for example, if the prior carrier still has a BIS account allocated to that specific device, so no other carrier will be able to create a BIS account for her, and a BIS account is required to use wisely. As a general rule, a carrier will come out only the BB from the account when the real account holder made the request... and you will not if this situation applies.

  In addition, if the device has been activated BES, you need to follow additional steps. Reference:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If there is an IT strategy, then there are a special method, you need to remove it, but it will be successful if the BES server, to which the device has been set already has the removed feature of it... you may need to ask the previous owner about it. If this BES server was deleted, you can use this method to clean up the it policy:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  It is necessary to use this exact method... refer:

  • Article ID: KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  Now, with all these preliminaries of the road...

  Serious9900 wrote:

  I noticed that the previous service logo remains still (Rogers) during boot-up/shutdown, hmm, OK whatever he is working with Koodo.

  As you guessed, it's irrelevant. BBs are still originally designed for a specific carrier... and some of these contractual carriers with BB to place a splash screen of starting the device ROM, that can never be changed. But, it does nothing other that that unit was built for this carrier... but as long as all other things correctly, it is not serious at all.

  But, to be clear, when you say "it works on Koodo", I guess that's your voice services? And are all now, you must operate your data services? If telephone services do not work correctly on Koodo, then it is useless trying to get data services going.

  Serious9900 wrote:

  I called Koodo to allow data, but nothing works. I called them and they told me to enter "bb.koodo.com" in the APN field with no username and password. Then to save the host Routing Table (he told me that he registered very well) but I did not receive a message. Also, we have removed battery and tried everything again. It still does not.

  But now say you "nothing works"... should I continue to assume this are information specific to the data, and that telephone services continue to operate properly on Koodo? Sorry for being blunt, but clarity is critical or waste us time on unnecessary things.

  When you say "he told me that he registered very well", which means exactly please? This means that he said something like 'Check pending', 'Record sent' or some other message popup? Once again, here the clarity is critical. If that's what you saw, then indeed it is not registered correctly. Rather, he made the application very well... but until the enrollment message arrives in the Messages application, then the intervention is required since the data network of the carrier did not and until it nothing for the data will be working.

  Serious9900 wrote:

  It is H + at the top right of the screen, but who has always been there.

  Upper case H +? Once again, just double check, since if she was tiny, that it would mean something completely different from that of capital letters. Top of case, this is what it must be.

  Serious9900 wrote:

  She said that perhaps the phone restriction IP since I bought it used

  I don't know what she thought about it. May be restriction of BES and if the above process I gave you can purify that.

  Serious9900 wrote:
  and that maybe BB Swiss Army tool could help me to remove, but she didn't know how. So I downloaded and pushed some buttons (more precisely remove COD) and really messed up my phone... lol

  Never good to a few buttons when you don't know what you do... I don't remember if BBSAK is able to remove political or not, but it can do a very good cleaning.

  Serious9900 wrote:

  Just reinstalled OS7.01 once again and fortunately had a fairly recent backup.

  And that could be part of your problems. If, for example, the device has one IT political edge, while part of a full process... which means that even if you happen to clean off, a complete restoration simply will return to the instrument, turning to your right back to where you started backup/restore. Instead, to do only a partial backup or restore, and more precisely to avoid data bases that have to do with THIS, political, business or something similar... the conservative approach is to only to backup/restore of critical databases you need (for example, contacts, calendar) and manually reconfigure the rest. Remove a policy is a tricky thing.

  Serious9900 wrote:

  Suggestions for making data work, or do I need a new phone?

  I think you have enough to start on top. Another question about whether Koodo, however, is if their network is configured to auto-fill your specific with entries HRT device model and service book. If their network is not, while actually explains everything. No carriers configure their network to support all models of BB... each one chooses a subset of the model numbers of BB and configure their network accordingly. But trying to use a model number BB on a carrier network that is NOT configured for this model results in number exactly what you live... their network will not automatically grow some HRT and SB entries on your device because their network does not recognize your device as a model BB number taken in charge.

  Looking at a reference that I can find, it seems that Koodo is configured for the 9360, 9300, 8530 and 9790. But not for the 9900. Now, is that with a proverbial grain of salt... that reference does not necessarily mean that the network of Koodo is not configured for the 9900, it's just an indicator that is not. Koodo can only tell you that answer for you.

  Good luck and let us know!

• Why my phone does not work?

  SO this morning so I went to bed my home button mysteriously stopped working. I tried to close the application that I was and nothing, so I tried locking my phone and still nothing. When I got a text it always pops up and I was still able to use the app I was without any problem except for my buttons does not. So finally, the screen turns off after one minute of sitting there and now it won't turn. It still vibrates when texts come and always vibrates when I plug to charge, but the buttons do not work and the screen does not light. Help, please!

  Basics of the manual are restarting, reset, restore.

  Start here