Smartphones blackBerry Desktop Device password does not work

Similar Questions

• Smartphones blackBerry Desktop 6.0 does not work, I only get an empty window

  I recently downloaded Desktop Software 6.0.  I use Windows Vista.  At the opening of the program, all I get is a blank window, sometimes it has a white background and sometimes it's a transparent background.  The window says "BlackBerry Desktop Software" in the upper left corner of the window, beside the small decal BlackBerry.  But there is no content in the window.

  I uninstalled and reinstalled several times and get the same results every time.  Could someone give me advice on what the problem is?  Thank you!!!

  William

  Hi William1965,

  Welcome to the BlackBerry Support Community Forums.

  Try later in this article to uninstall Desktop Software 6.0 then reinstall it own. http://bbry.lv/acVRkU make sure you install it in a Windows user with administrative privileges account. You may also need to disable the UAC in Vista for installation. See resolution 1 in the following article for the procedure. http://bbry.lv/9CNC0N

• Report Bug Z10 blackBerry (BlackBerry Z10) - the default value of 10 attempt to enter your device password does not work.

  Hi BlackBerry / community support.

  My son had accidentally enter incorrect password 5 times on my Z10 (model STL100-2, OS 10.1) and I could not unlocked it on my 6th attempt. The Z10 device does not recognize my correct password on my 6th attempt and got stuck on this attempt (whenever I get my password the device does not recognize it and will return to the attempt of 6/10).

  The device is forces me to enter "blackberry", even if it was just 6/10 attempt and I don't want to do because I know he will wipe away my camera. Anyone who has this experience and found a solution please help.

  Thank you

  Oliver

  OliverTwist says:

  Hi BlackBerry / community support.

  My son had accidentally enter incorrect password 5 times on my Z10 (model STL100-2, OS 10.1) and I could not unlocked it on my 6th attempt. The Z10 device does not recognize my correct password on my 6th attempt and got stuck on this attempt (whenever I get my password the device does not recognize it and will return to the attempt of 6/10).

  The device is forces me to enter "blackberry", even if it was just 6/10 attempt and I don't want to do because I know he will wipe away my camera. Anyone who has this experience and found a solution please help.

  Thank you

  Oliver

  I had the same thing happened to me not so long ago, and when I typed BLACKBERRY, it stait returned to the password input field and I've lost absolutely NOTHING

  My advice is that you do what the phone asks simply type BLACKBERRY, and then you will be able to type your password without losing anything

• Smartphones blackBerry 9900 data Plan does not work!

  Hi, new here, great site!

  I'm from Canada, with Koodo and bought a unlocked 9900 opportunity, my neighbor via a Classifieds site, and as much as I know it was his business phone.
  I wiped it it clean and improved the operating system to 7.01

  I noticed that the previous service logo remains still (Rogers) during boot-up/shutdown, hmm, OK whatever he is working with Koodo.

  I called Koodo to allow data, but nothing works. I called them and they told me to enter "bb.koodo.com" in the APN field with no username and password. Then to save the host Routing Table (he told me that he registered very well) but I did not receive a message. Also, we have removed battery and tried everything again. It still does not.

  It is H + at the top right of the screen, but who has always been there.

  She said that maybe the phone was restriction IP since I bought it used, and maybe BB Swiss Army tool could help me get off, but she didn't know how. So I downloaded and pushed some buttons (more precisely remove COD) and really messed up my phone... lol

  Just reinstalled OS7.01 once again and fortunately had a fairly recent backup.

  Suggestions for making data work, or do I need a new phone?

  Hello and welcome to the community!

  Serious9900 wrote:

  bought an unlocked 9900 used my neighbor via a Classifieds site, and AFAIK it was his business phone.

  Let's start there, because who can be tricky depending on what exactly is meant by "business phone". Reference:

  • Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  Many of the steps can only be carried out by the seller... for example, if the prior carrier still has a BIS account allocated to that specific device, so no other carrier will be able to create a BIS account for her, and a BIS account is required to use wisely. As a general rule, a carrier will come out only the BB from the account when the real account holder made the request... and you will not if this situation applies.

  In addition, if the device has been activated BES, you need to follow additional steps. Reference:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If there is an IT strategy, then there are a special method, you need to remove it, but it will be successful if the BES server, to which the device has been set already has the removed feature of it... you may need to ask the previous owner about it. If this BES server was deleted, you can use this method to clean up the it policy:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  It is necessary to use this exact method... refer:

  • Article ID: KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  Now, with all these preliminaries of the road...

  Serious9900 wrote:

  I noticed that the previous service logo remains still (Rogers) during boot-up/shutdown, hmm, OK whatever he is working with Koodo.

  As you guessed, it's irrelevant. BBs are still originally designed for a specific carrier... and some of these contractual carriers with BB to place a splash screen of starting the device ROM, that can never be changed. But, it does nothing other that that unit was built for this carrier... but as long as all other things correctly, it is not serious at all.

  But, to be clear, when you say "it works on Koodo", I guess that's your voice services? And are all now, you must operate your data services? If telephone services do not work correctly on Koodo, then it is useless trying to get data services going.

  Serious9900 wrote:

  I called Koodo to allow data, but nothing works. I called them and they told me to enter "bb.koodo.com" in the APN field with no username and password. Then to save the host Routing Table (he told me that he registered very well) but I did not receive a message. Also, we have removed battery and tried everything again. It still does not.

  But now say you "nothing works"... should I continue to assume this are information specific to the data, and that telephone services continue to operate properly on Koodo? Sorry for being blunt, but clarity is critical or waste us time on unnecessary things.

  When you say "he told me that he registered very well", which means exactly please? This means that he said something like 'Check pending', 'Record sent' or some other message popup? Once again, here the clarity is critical. If that's what you saw, then indeed it is not registered correctly. Rather, he made the application very well... but until the enrollment message arrives in the Messages application, then the intervention is required since the data network of the carrier did not and until it nothing for the data will be working.

  Serious9900 wrote:

  It is H + at the top right of the screen, but who has always been there.

  Upper case H +? Once again, just double check, since if she was tiny, that it would mean something completely different from that of capital letters. Top of case, this is what it must be.

  Serious9900 wrote:

  She said that perhaps the phone restriction IP since I bought it used

  I don't know what she thought about it. May be restriction of BES and if the above process I gave you can purify that.

  Serious9900 wrote:
  and that maybe BB Swiss Army tool could help me to remove, but she didn't know how. So I downloaded and pushed some buttons (more precisely remove COD) and really messed up my phone... lol

  Never good to a few buttons when you don't know what you do... I don't remember if BBSAK is able to remove political or not, but it can do a very good cleaning.

  Serious9900 wrote:

  Just reinstalled OS7.01 once again and fortunately had a fairly recent backup.

  And that could be part of your problems. If, for example, the device has one IT political edge, while part of a full process... which means that even if you happen to clean off, a complete restoration simply will return to the instrument, turning to your right back to where you started backup/restore. Instead, to do only a partial backup or restore, and more precisely to avoid data bases that have to do with THIS, political, business or something similar... the conservative approach is to only to backup/restore of critical databases you need (for example, contacts, calendar) and manually reconfigure the rest. Remove a policy is a tricky thing.

  Serious9900 wrote:

  Suggestions for making data work, or do I need a new phone?

  I think you have enough to start on top. Another question about whether Koodo, however, is if their network is configured to auto-fill your specific with entries HRT device model and service book. If their network is not, while actually explains everything. No carriers configure their network to support all models of BB... each one chooses a subset of the model numbers of BB and configure their network accordingly. But trying to use a model number BB on a carrier network that is NOT configured for this model results in number exactly what you live... their network will not automatically grow some HRT and SB entries on your device because their network does not recognize your device as a model BB number taken in charge.

  Looking at a reference that I can find, it seems that Koodo is configured for the 9360, 9300, 8530 and 9790. But not for the 9900. Now, is that with a proverbial grain of salt... that reference does not necessarily mean that the network of Koodo is not configured for the 9900, it's just an indicator that is not. Koodo can only tell you that answer for you.

  Good luck and let us know!

• Smartphones blackBerry BB 9700 - peripheral does not work beyond a minute

  Hello

  I've updated the software of my BB Bold 9700 ver 5.0 to 6.0 Bundle 2475 worm. Now when I restart my machine, it works well for around a minute but then it gets hung and I can't use it any more. I tried to connect with BB Desktop Software but the problem persists. Please provide a solution for this. One of the reasons for this could be inadequate phone memory. So is there a way I can get back to ver 5.0 now?

  Hi nikitshah1790

  Its a choice the user is he wants to stay on OS6 on the bold 9700, but 15 MB is not leaving a good memory to run your BlackBerry smartphone, you can't open multiple tab on your browser at any time or can not run more then two applications to an instance or your device will freeze or crash.

  You can try to remove language packs from your device, it will give some media of memory.enable support on the card device, also make a regular backup of all of your messages or emails and delete all old messages at regular intervals, otherwise they will be removed from the unit due to low memory. Please go through this Knowledge Base on how to increase free memory:

  KB14320  How to maximize the battery life and available memory on the BlackBerry smartphone.

   

  Once you have install OS 6 on your device previous OS 5 is no longer on your device has been deleted automatically. After any OS update, we should try those below mentioned step which I think he's going to solve all your problems related to connectivity of devices to your network.

  1 - Save your pocket computer.

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 send your Service book

  • KB02830 Send the directories for the BlackBerry Internet Service

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  Try it and tell us. And you can always return to the previous operating system when you feel its necessary.

  Prince

  ______________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Smartphones blackBerry "BOLD" Volume controls does not work

  Good day to all,

  I've had my "BOLD" for about a month now. When I got there, I was able to adjust the handset volume during calls or when you listen to the music by pressing the buttons of the volume control on the right side of the phone. However, the buttons just stopped one day and I can't adjust the volume in all applications. At the present time, my hands-free game is stuck at half volume, my phone calls are at full volume and music is at 75% volume. Is there a setting that uses by default the volume for each application or my buttons volume likely to be spoiled.

  Thank you for your time in reading this and hope someone can enlighten me on that.

  Hi jzachlee,

  Welcome to BlackBerry Support Community.

  If the press does reflect no change in the volume then it must be a hardware problem. As you mentioned that your unit is a month and you're still able to claim the guarantee. You would be better due to the device to change.

• Smartphones blackBerry Desktop 6.0 does not recognize outlook, so I can't sync calendar

  I have a Curve 8520 and downloaded the latest version of the desktop software.  Unfortunately the software can't find my sync outlook 2007to with.  It offers only options for ASCII and Yahoo.   I have installed and reinstalled and still the same problem.  Any help is appreciated.

  Hey papalia,

  Welcome to the forums.

  Take a look at this article about your question.

  Microsoft Outlook is not available as a translator when the synchronization options are configured on the...

• my master password does not work, WHY?

  I used my master password for quite awhile. Today when I put it in it does not work. HOW CAN THIS HAPPEN? I saw the the way to remove it, but then I lose about 28 login and password for all my financial sites. Why the P/W does not work? AND why would you if it can FAIL. Y at - it another way around this in addition to a total deletion of all my other passwords. I tried to restart my computer a couple of times to see if it would fix itself, but nothing helped.

  Have you tried to close and restart Firefox or restart the computer to see if it have an impact?

  What security (firewall, antivirus) software do you have?

  If the MP password does not work and is not accepted if you get a prompt to connect to the software security device, then it is likely that the signons3.txt file got damaged or replaced by an older version.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox

  You have a backup of files in the Firefox profile folder?

  • http://KB.mozillazine.org/Profile_backup
  • https://support.Mozilla.org/KB/backing+up+your+information

• try changing the settings of iTunes store password does not work: System does not recognize the apple id account password

  Hello.

  When I try to change the settings of iTunes store password does not work: System doent recognize the apple ID account password

  Sign out and then sign in again the apple between the device and what not ID recognize the password very well, but when Im going to change all password parameters, system ask me the password again, I write and ask again... n times.

  I tested in different devices, iphone and ipad, with two different accounts and beta of ios 9.2 and 9.2.1. Still the same error.

  The problem is that when I try to download a free app from app store ask me the password and does not work so I can't download any new script.

  Thanks for your help.

  Best regards.

  Hello bdepaco,

  Thank you for using communities of Apple Support.

  I see that you have any questions, change your password ID Apple via iTunes. Have you tried to change your Apple ID account page? Take a look at the following article for the steps:

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  Once you have changed your Apple ID password, it presents a few additional measures to be taken.

  What to do when you have changed your Apple ID email address or password

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• My password does not work. "" Contact ID does not recognize your fingerprint ".

  My password does not work. "" Contact ID does not recognize your fingerprint ".

  See 'Get help with Touch ID' here:

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• can't connect to my home internet income james ashley forgot it the link password does not work and the password I was given does not fit into the password box

  can't connect to my home internet income james ashley forgot it the link password does not work and the password I was given does not fit into the password box

  Are you sure that you do not have to register on this site through the usual way and what you should be used elsewhere on the site?

  Have you tried to contact them to help this topic or to check if they have a FAQ on this subject?

  I found this in another thread that you created [*]:

  I'm not sure do I bought a home income internet james ashley program and I copied the login info I was given and the password does not fit into the window of password and I forgot the link password does not work I sent emails, but do not receive an answer im don't know what to do is anyway you can help me to recover my info or help me change the password?

  I assume that you have downloaded and installed this program and need to use this password in this program or only you can use these data to download the program from the site james ashley?

• After software update today, my password does not work.  My phone is now disabled.  I don't have a backup.  How can I start to use my phone again and not lose all my content?

  After software update today, my password does not work.  My phone is now disabled.  I don't have a backup.  How can I start to use my phone again and not lose all my content?  Help, please.

  You can not

• I updated my Apple ID, but only old man keeps coming up when I try and make updates, and my password does not work with the old id.  Can anyone help?

  I updated my Apple ID, but only old man always appears when I try to update my password does not work with the old id.  Can anyone help?

  You can try to log in to your old account and then sign in with the ID again.  Your applications will be always related to the original account - you must use the old account to update.

• I just 6 s phone and when I try to buy stuff, it says "enter a password for santosjim@***". It's not my apple ID and my password does not work

  I just 6 s phone and when I try to buy stuff, it says "enter a password for santosjim@***". It's not my apple ID and my password does not work

  The phone that you have just bought is not new. It is locked to its previous owner.

• My password does not work on Microsoft Money 2004.

  Password does not work on Microsoft Money 2004. Our accounts are here! Can we get in? All the answers (well over!) would be welcome.

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  Kathryn

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