"Blackboard" while looking at the pictures in Photo Viewer

Separated from this thread.

Original title: Photo viewer does not

I also have the problem of "Blackboard".  I am downloading from the Apple iPhone 4 as a jpg file.  2 or 3 appears in the program Windows Media Player (not a soft) and then many will display in black only.  Microsoft has given an answer and solve this problem?  I does not matter where I save images to-they ALL look at her a problem!  I can see in the photos, so I guess they are a good record.

Hello

Please contact Microsoft Community. I will surely help you this question.

To better understand the issue, I would like to know what is the brand and model of the computer?

This problem might have occurred because of these reasons:

  1. Corrupt system files.

  2. Graphics driver that is corrupt.

Try the steps listed here:

Method 1:
I suggest you perform the Scan SFC (System File Checker) and check if it helps. SFC scan will search the system files corrupted on the computer and replace them.

Use the File Checker system to repair missing or corrupted system files http://support.Microsoft.com/kb/929833/en-us

Method 2:
If the problem persists, I suggest you to download and install the latest version of the graphics driver on the computer manufacturer site. Check if it helps.

Hope this information helps. Reply to the post with an up-to-date report of the issue so that we can help you further.

Tags: Windows

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