Blank menu creative cloud and app after upgrading to Yosemite

Similar Questions

• I reinstalled creative cloud and Dw after having a problem with Windows 10, but they do not work after restarting my computer. It's as if they are not installed

  I reinstalled creative cloud and Dw after having a problem with Windows 10 and I restored it to windows 7, but they do not work after restarting my computer. It's as if they are not installed.  I worked through all the steps without result troubleshooting.  Everyone experienced similar?

  Hi Trickstar777,

  Please follow the steps below:

  • Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
  • Disable the firewall on your machine.
  • Turn off the firewall of the security program installed on the computer Internet. (Norton 360 - disable the following in it: Surf safely, firewall, browser protection, download intelligence)

  These changes are temporary you can restore these changes back to normal once your creative cloud application is in place and functioning *.

  (1) uninstall Creative Cloud Desktop Manager:

  Using creative cloud | Uninstall the creative cloud desktop application

  (2) delete following folders: (if you do not see any folder skip this step)

  C:\Program Files (x 86) \Common Files\Adobe\OOBE

  C:\Program Files (x 86) \Common Files\Adobe\Adobe Application Manager

  C:\Program Files (x 86) \Adobe\Creative Cloud files

  C:\Users\\AppData\Local\Adobe\ MAA UPDATER and two OOBE (App data & Program Data is folder hidden please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista)

  \Adobe\ DONNÉES C:\Program rename SL-STORE like SL-STORE_OLD

  3 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.

  Download Adobe Creative cloud apps | Free trial of Adobe CC

  Let us know if that helps.

• I downloaded Adobe Creative Cloud and asked After Effect.  They received my payment, but did not send me the activation code.  Where can I find it?

  I downloaded Adobe Creative Cloud and asked After Effect.  They received my payment, but did not send me the activation code.  Where can I find it?

  Hi Dawud,

  You can follow the article: sign activation, or connection errors. CS5.5 and later, Acrobat DC that will help you get this issue fixed.

  Let us know for any additional questions.

  Thank you

  Yann Arora

• Creative cloud and apps not opening

  I think that Adobe has a major problem with creative cloud and this could explain why its share price has fallen!

  I had to call support 3 times to fix this on my desk. I then fixed it the fourth time myself.

  Now the same question has arrsen on my laptop!

  If Adobe doesn't fix it and stop just say use Creative cloud Cleanser (the program should be clean in the first place!) will continue to bleed users and thus its stock price.

  I agree with others that it prevents the professionals do their work.

  Adobe CC did not have this problem when I first subscribed for more than a year. Maybe it's too many deployment updated without the major problem of creative cloud of fixation.

  Hi Damiena27003086,

  Sorry for the inconvenience!

  Comments will be certainly shared.

  Let us know if you need help most.

• Unistall creative cloud and Apps manually or fix

  Hello people, you have a question for you.

  For my creative cloud, loading, he's stuck buffering, nd there is nothing I can do about it.

  I can still run applications by going to the actual file and use the appilcation from there, but I need to download dreamweaver, which I can not because of that I can't run cc.

  Y at - it a fix for this, or a way I can manually uninstall the applications, then CC.

  Thank you

  -SS-

  OK, I think that you have found blue wheel turning constantly loading.

  

  You can manually uninstall apps, before being wise to try with a solution that could solve this problem.

  "' Are you using Windows or Mac model? « »

  
  

  ------------------------------------------------------------------------------------------ --------------------------------------------
  

  
  

  Note:

  You can manually uninstall CC apps:

  
  

  Windows:

  
  

  Control Panel > program & features (normal uninstall on PC)

  

  or you can use the Adobe cleanup tool:

  http://download.Macromedia.com/SupportTools/Cleaner/Win/AdobeCreativeCloudCleanerTool.exe

  
  

  ------------------------------------------------------------------------------------------ --------------------------------------------------------------------------
  

  MAC:

  
  

  Applications > utilities > Adobe Installers, (inside the Adobe Installers folder, you can locate the manual uninstallation files)

  

  
  

  
  

  You can use Adobe cleanup tool:

  http://download.Macromedia.com/SupportTools/cleaner/Mac/AdobeCreativeCloudCleanerTool.dmg

  
  

• I can't creative cloud applications day after upgrade to Windows 10.

  Uninstalling and reinstalling does not help, I can connect but after going to the application section I get disconnected after less than minutes.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• CS6 creative cloud and Apps are currently unusable. Any ideas. Thank you.

  It's my current setup:

  Mac 2 x 2.26 Ghz Quad - Core Intel Xeon

  20 GB 1066 Memory

  Applications and commissioning on the SSD

  User account on internal 2 TB Drive

  10.8.1 running

  CS5 works perfectly

  Using the latest version of suitcase for font management

  Here are my questions?

  1 Photoshop works, but does not load anything when initiated by - edit the image - in any other app. with the exception of the following error:

  Could not save preferences because the file is locked, you don't have the necessary access permissions or another program is using the file. Use the "Get Info" command in the Finder to make sure that the file is unlocked and you are allowed to access the file. If the problem persists, save the document to another file or duplicate in the Finder.

  2 inDesign does not open

  3 illustrator will not open

  4 flash opens.

  5 Dreamweaver opens.

  6. at work, whenever an application is open, it tells me the trial is in place and makes me log. It is a slightly older machine, attached to a completely different Adobe ID for the day job...

  Hi Scott,.

  We apologize for all the trouble you had.

  It seems completely wrong on the OS permissions problem.

  Step 1. You can try to give access to files from Adobe below:

  / Applications/Adobe *.

  / Applications /. AdobePatchFiles (hidden, use Go > order of the folder)

  / Applications/utilities/Adobe *.

  / Library/Application Support / Adobe *.

  / Library/Application Support/FLEXnet Publisher /.

  / Library/Preferences/com. Adobe *.

  / Library/Preferences/FLEXnet Publisher /.

  /Users/ [user] / Library/Application Support / Adobe *.

  /Users/ [user] / Library/Caches/Adobe *.

  /Users/ [user] / Library/caches/com. Adobe *.

  /Users/ [user] / Library/Preferences/Adobe *.

  /Users/ [user] / Library/Preferences/com. Adobe *.

  Follow the steps in the link below to grant full rights to the current user.

  http://support.Apple.com/kb/HT2963

  Step-2. Try running the disk permissions reset utility by following the steps below:

  1. open disk utility by selecting Applications-> Utilities-> then disk utility.

  2. Select your primary hard drive (that you loaded OS x on) and then click on the button check disk permissions.

  3 disk utility will check your drive for errors of authorization. In the example screenshot below there is zero if no error displayed, click the repair disk permissions.

  Thank you

  Florian

• Creative Cloud Desktop-App is invisible after reinstalling

  Hello

  My Creative Cloud Desktop-App is invisible after reinstalling. I had an error with the application, so I remove the application, after you download and reinstall the application in the application, it is always invisible. So now all programms cloud works more :-(

  If it is still installed, please remove it using the:

  • Using creative cloud | Uninstall the creative cloud desktop application
  • https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html

  Reinstall it using: https://helpx.adobe.com/creative-cloud/help/install-apps.html

• Creative Cloud Desktop App is not sinking fonts Typekit and files... Stuck on the loading icon

  Creative Cloud Desktop App is not sinking fonts Typekit and files... Stuck on the loading icon

  Hello

  I guess you found a spinning wheel: -.

  Please check the help below document:

  Does not open App | Wheels of progress turn continuously

  You can also view the nets below where this issue has been addressed:

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

• Hi after windows 10 almost killed my laptop and I had to restore to factory settings I tried to re - install creative cloud and get the following message "WE ENCOUNTERED THE FOLLOWING PROBLEMS: INSTALLATION FAILED TO INITIALIZE program.» PLEASE DOWNLOAD A

  Hi after windows 10 almost killed my laptop and I had to restore to factory settings I tried to re - install creative cloud and get the following message "WE ENCOUNTERED THE FOLLOWING PROBLEMS: INSTALLATION FAILED TO INITIALIZE program.» Please DOWNLOAD ADOBE SUPPORT ADVISOR TO DETECT THE PROBLEM. "then I tried to download the Advisor to support that to find it is no longer available. Accept payment until this problem is solved we know how to solve this problem?

  first of all uninstall cc on your computer.

  Run the vacuum cleaner by, http://www.adobe.com/support/contact/cscleanertool.html

  Restart your computer and reinstall the cc, Download Adobe Creative Cloud apps desktop application | CC free trial Adobe

  If that translates into the same initialization error:

  start at the top and work your way down to apply applicable patches until your problem is solved.

  If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

  If your error is:

  "Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.

  first of all, rename folder OOBE OOBE.old.

  to find the OOBE:

  Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE

  Win 32 bit OS: Program Files \Common Files\Adobe\OOBE

  Mac os: HD > library > application support of > adobe > caps

  Mac os: USER > library > application support of > adobe > OOB

  If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

  If you use an installation dvd:

  Copy the contents of the drive in a desktop folder and install from this directory.

  If you are using a mac:

  1. try to create a new user account in Mac with administrator privileges.

  2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the

  3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.

  4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.

  5 restart the installation.

  If everything is applicable above fails, check your Setup logs:

  http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html

• I just bought Creative cloud and can't install photoshop, the other says apps try instead of the installation?

  I just bought Creative cloud and can't install photoshop, the other says apps try instead of the installation?

  Hello

  Please see the instructions at the link below:

  Connect and disconnect activate Cloud Creative applications

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Activation and deactivation of troubleshooting

  Creating cloud connection errors

  If the links above does not help you, please visit Creative cloud showing the evaluation mode

  Let us know if that helps.

  Kind regards

  Bani

• I have just downloaded/subscriber to photoshop and paid the annual fee.  Following purchase, my very first time to load the Client creative Cloud, the app closed and will not reopen.  I can't locate the original location of the purchase binding, so now I'

  I have just downloaded/subscriber to photoshop and paid the annual fee.  Following purchase, my very first time to load the Client creative Cloud, the app closed and will not reopen.  I can't locate the original location of the purchase link, so now that I'm just try the 'free download' option.  Still crashes the Client Creative.  I upgraded to Yosemite.  Same thing.  There, anyone have a suggestion for me?  Thanks in advance.  Frustrated and at $119.

  Login on Adobe.com with your user ID and the password manage you account to see if your subscription is here. If it's usr Adobe cleaner for the installation of the creative Cloud Desktop application.  It allows to download, install and enable you to creative cloud applications.

  The Adobe Creative Cloud Cleaner tool allows to solve installation problems

  Download Adobe Creative cloud apps | Free trial of Adobe CC

• I can't use creative cloud. After the program open, I see backbone of creative cloud and empty space without all the icons. I want to download photoshop as I pay by bank transfer for Adobe...

  I can't use creative cloud. After the program open, I see backbone of creative cloud and empty space without all the icons. I want to download photoshop as I pay by bank transfer for Adobe...

  If you see a blank white screen, see this link. If you see something else, please let us know what you see.

  Blank white screen. Sign in | Creative cloud Packer

• I have Adobe creative cloud and that you may have noticed that I have mu, tiple versions of programs such as PhotoShop and After Effects, take a lot of space on my hard drive. i.e. CC of Photoshop, Photoshop CC 2014 and 2014 CC Photoshop. I can uninstall

  I have Adobe creative cloud and that you may have noticed that I have mu, tiple versions of programs such as PhotoShop and After Effects, take a lot of space on my hard drive. i.e. CC of Photoshop, Photoshop CC 2014 and 2014 CC Photoshop. I can uninstall one or both of them?

  CC and CC 2014 are separate apps, you can uninstall the version that is not necessary, CC 2014 is the latest version.

• I've just migrated from my 2009 IMac to a new 5K, the creative cloud somehow app is corrupt and does not

  I've just migrated from my 2009 IMac to a new 5K, the creative cloud somehow app is corrupt, I uninstalled the old app.  Downloaded the cloud app creative new & re-installed but I just get an empty window and no apps showing or even a login screen

  Migration of Mac with Time Machine WILL NOT WORK with the Cloud program activations due to hidden files

  Sign out of your account... Uninstall... to run vacuuming...

  -Restart your computer... Sign in to your account... Reinstall

  -using the vacuum after the uninstallation and reinstallation is necessary before

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html