Blocked Agent error OEM12c

Hello world!

I recently installed oracle database 11g and oem12c on a new server.  (both installed on the same server)  I know very little about oracle products, but I finally found it.  Now, I'm trying to get an agent deployed.  I understand now that there was already an agent installed to the db itself, but I didn't know that at the time, so I have deployed another which was probably a mistake.

The original repertoire of the agent is always there as well as on the other that I deployed.   I'm ok with fixing any of these agents or wipe both outside and the deployment of a new.  What is the easiest thing to fix my errors?

For the moment, I have the newer agents running.  It starts fine when I run "emctl start agent.  But OEM complains.  It is said:
Agent is currently blocked. He will not be able to download alerts or metrics to the Service (OMS) management Oracle data until it is unblocked manually. Please ensure that all a bad Agent configuration issues have been resolved before the release of the Agent.

I tried to click agent-> Resync I've seen suggested online.  It did not help.
Here's what emctl status says:
[oracle@oem101 bin] $. / emctl status agent
Oracle Enterprise Manager Cloud control 12 c Release 3
Copyright (c) 1996, 2013 Oracle Corporation.  All rights reserved.
---------------------------------------------------------------
Agent version: 12.1.0.3.0
The WHO's version: (unknown)
Protocol version: 12.1.0.1.0
Home Agent: / u01/app/agentOEM12C/agent_inst
File binary agent: /u01/app/agentOEM12C/core/12.1.0.3.0
Agent process ID: 6873
Parent process ID: 6806
Agent URL: https://oem101.xxxxxxxxxx.com:3872/emd/hand /
URL of repository: https://oem101.xxxxxxxxxx.com:4903/empbs/upload
Starts at: 2014-04-22 14:02:24
Started by user: oracle
Last charging: (none)
Last download successful: (none)
Last attempt to download: (none)
Total megabytes of XML files uploaded so far: 0
Number of XML, files awaiting download: 106
Size of the XML files in the upload wait (MB): 0.21
Available disk space on the file upload system: 57.90%
Collection status: activated Collections
Pace heart status: Agent is blocked
Blocked reason: mismatch between the agent and the repository Plugin. Please perform a resynchronization of the agent to unlock the agent. Not match plugins: [plugin is oracle.sysman.emas
Last heartbeat to WHO attempt: 2014-04-22 16:02:31
Last pulse successful who: (none)
Then, at the request of the heart rate to WHO: 2014-04-22 16:05:31

---------------------------------------------------------------
Agent is running and ready

Clearly, he wants me to resync, but I did it from the user interface and the error has not changed.  Any ideas?  Again, I'm cool with the fixer or remove (don't know how to do it well) and the deployment of a new.

Advice to help would be greatly appreciated.

You can connect a SR with support so that they can help diagnose and solve this problem, or (as you do not mind) you can uninstall the 12.1.0.3 agent, remove its directories and redeploy the agent on the host computer.

Related documents:

Uninstalling Oracle Management Agents

Installing Oracle Management Agents

Kind regards

-Loc

Tags: Enterprise Manager

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