blue circle

I have a laptop windows 8.  When I open my files and click on remove etc. a blue circle appears at least 10 minutes

and I can't do anything else.  It appears every time so I can't remove all files.

Thank you

I'm afraid I don't know of an easy way to deal with this, if the problem is what I think. The fix requires that you scan the registry for shell extensions and manually find and disable the bad context menu Manager, not Microsoft. It is a bit of a process, but not horribly complicated - if you look beyond the words and just take the process step by step, I bet you can do.

For background information, the context menu is what appears when you right click on an element in the file Explorer. If there is something wrong with the context menu Manager, it will be wrong to show or be impossible to display the controls that you used to see - copy, paste, delete, etc. In your case, it is suspended and then crashing.

I found another website that describes the hotfix, but much more in detail and I hope more easy to understand. Refer to method #2.

Tags: HP Desktops

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