Blue Screen at shutdown - STOP: 0x0000 008F (Vista Home Premium 32-bit)

Whenever I stop, I get a blue screen of death.  I had not used my computer for a few months, so I do not remember if the hardware or software has been added.

I put the BSOD to stop so I could write the codes - I googled them came but with nothing.

Here is what says the BSOD:
STOP: 0x0000 008F (0 x 0005 C000, 0 x C4E3, 0 x AC2E DC0C, 0 x 0000 0000 8261)

My system runs Vista Home Premium (32 bit) on a bridge 5442 with 4 GB of Ram and an Intel Core 2 CPU 4400 running 2.00 Ghz

Any help or advice is most appreciated.

Thank you kindly!
Marilyn P

Hello

Two main causes of this blue screen video drivers and BIOS - check with system manufacturer site for
View of the adapter (video) and BIOS, then on site of the manufacturer of the device for the last video. There may be other drivers
in order to check there. DISABLE the auto-pilot plant as those who are older and if updates Windows suggests
a pilot just HIDE. Antivirus is another possibility.

See methods of update driver generic in the next message.

BCCode: 8th 0x0000008E is the same as 0x1000008E

Cause

Bug KERNEL_MODE_EXCEPTION_NOT_HANDLED control is a very common bug control. To interpret it, you must identify which exception has been generated.

Common exception codes are:

  • 0xc0000005: STATUS_ACCESS_VIOLATION indicates that a memory access violation has occurred.

Solve the problem

If you do not have to debug this problem, you must use certain basic troubleshooting techniques:

  • Make sure you have enough disk space.
  • If a driver is identified in the bug check message, disable the driver or check with the manufacturer for driver updates.
  • Try changing video cards.
  • Check with your hardware vendor for updates to the BIOS.
  • Disable the BIOS memory options such as implementing caching or shading.

If you plan to debug this problem, you may find it difficult to get a stack trace. Parameter 2 (the address of the exception) should identify the driver or function that caused the problem.

If you do not know the specific cause of the exception, consider the following:

  • Hardware incompatibility. Ensure that all new equipment installed is listed in the list of the products tested Microsoft Windows market.
  • Service driver or defective peripheral system. A chauffeur service or defective peripheral system could be responsible for this error. The hardware problems, such as BIOS incompatibilities, conflicts of memory and IRQ conflicts can also generate this error.

If the verification of the message bug list a driver by name, disable or remove that driver. In addition, disable or remove drivers or services that have been recently added. If the error occurs during the startup sequence and the system partition is formatted with the NTFS file system, you may be able to use Safe Mode to rename or to delete the faulty driver. If the driver is used as part of the start-up procedure of the system Safe Mode, you must start the computer by using the Recovery Console to access the file.

If the problem is associated with Win32k.sys, the source of the error may be a third-party remote control program. If this software is installed, you can remove the system startup service using the recovery and then Console by removing the offending system service file.

Check the system log in Event Viewer for additional error messages that might help identify the device or driver responsible for control of bug 0x1E. You can disable the cache in memory of the BIOS to try to resolve the error. You must also run the diagnostics of material, especially the scanner memory, which provides the manufacturer of the system. For more information about these procedures, see the manual of your computer.

The error that generates this message may occur after the first reboot during Windows Setup, or after installation is complete. A possible cause of the error is lack of disk space for installation and the system BIOS incompatibilities. For any problems during the installation of Windows that are associated with lack of disk space, reduce the number of files on the hard disk drive target. Search and delete temporary files that you do not have to have, files hidden Internet, application backup files and files saved .chk , which contain fragments of files on disk scans. You can also use an another hard disk drive with more free space for the installation.

You can solve the problems of BIOS by upgrading the version of the system BIOS

=============================================

Look in the Event Viewer to see if something is reported on those.
http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
http://www.NirSoft.NET/utils/my_event_viewer.html

-------------------------------------------------------------------------

It comes to my convenience store generic bluescreen:

Here are a few ways to possibly fix the blue screen issue. If you could give the info from the blue screen that would be
Help. Such as ITC and 4 others entered at the bottom left. And any other information such as STOP error
codes and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

As examples:

BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002

or in this format:

Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

It is an excellent tool for displaying the blue screen error information

BlueScreenView scans all your minidump files created during 'blue screen of death' crashes, and displays the
information on all accidents of a table - free
http://www.NirSoft.NET/utils/blue_screen_view.html

BlueScreens many are caused by old or damaged drivers, video drivers in particular, but there are other causes.

You can follow these steps in the Safe Mode if necessary or the command prompt Vista DVD or Options of recovery if your
system installed by the manufacturer.

This tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

You can try a system restore to a point before the problem started when one exists.

How to make a Vista system restore
http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

-------------------------------------------------------------------------

Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

Enter this at the command prompt - sfc/scannow

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228

The log can give you the answer if there is a corrupted driver. (Says not all possible driver problems).

Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

-------------------------------------------------------------------------

Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, 3rd party keyboard and
smile, as well as of other major device drivers.

Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

How to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

How to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

-------------------------------------------------------------------------

How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart unexpectedly
http://support.Microsoft.com/kb/958233

Troubleshooting, STOP error blue screen Vista
http://www.chicagotech.NET/Vista/vistabluescreen.htm

Understanding and decoding BSOD (blue screen of death) Messages
http://www.Taranfx.com/blog/?p=692

Windows - troubleshooting blue screen errors
http://KB.wisc.edu/page.php?id=7033

-------------------------------------------------------------------------

In some cases, it may be necessary.

The Options or Vista recovery disk Startup Repair

How to do a startup repair
http://www.Vistax64.com/tutorials/91467-startup-repair.html

This tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

I hope this helps and happy holidays!

Rob - bicycle - Mark Twain said it is good.

Tags: Windows

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    http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html

    See you soon.

  • wireless connection of losses on the reactivation of vista home Premium 64-bit

    My windows Vista Home Premium 64-Bit loss wireless connection on the awakening. I then have to make a stop down and re boot the lap top. Any suggestions/corrections?

    Hi Funnyman4u,

    Check to see if the problem exists in a clean boot state,

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135

    Note: After a troubleshooting follow step 7: reset the computer to start as usual

    See also:

    Network connection problems

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-connection-problems

  • I lost my BIOS password, how can I recover or change the password. I am running vista Home premium 64-bit

    I lost my password to access the bios and set up the screen. How to retrieve or change the password. I am running vista Home premium 64-bit.

    original title: I lost my password

    I lost my password to access the bios and set up the screen. How to retrieve or change the password. I am running vista Home premium 64-bit.

    Buna,

    We are forbidden to help you with the lost BIOS passwords. Contact the manufacturer.

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/keeping-passwords-secure-Microsoft-policy-on/a5839e41-b80e-48c9-9d46-414bc8a8d9d4

    About questions about hardware BIOS password reset, we ask that you direct customers to the appropriate resources on the sites of manufacturers of equipment for the correct procedure.

    Please help us to ensure the safety of our community.

    Lisa
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

    The Revedere

  • Reinstall Vista Home Premium 32 bit SP2

    Not good with computers... need help... very much appreciated... I ran into the horrible black screen problem... I can't start in safe mode, no problem, but can only access via the normal and Task Manager normal mode still doesn't work well... internet and other programs will not work... I tried many options and now looking to do a reinstall of Vista Home Premium 32 bit SP2

    Question is how can I do reinstall without deleting all my personal files? Is this possible? If Yes, how should I do it... as very detailed information is appreciated as I'm not tech savy... Also, if it is not possible, what is your recommendation to save my files before reinstalling? External hard drive?

    I appreciate any help I can get. Thank you!

    A resettlement removes all the info.

    If Safe Mode does not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

    Download the ISO on the link provided and make a record of repair time it starts.

    Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

    At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

    When you have changed that, insert the Bootable disk you did in the drive and reboot.

    http://www.bleepingcomputer.com/tutorials/tutorial148.html

    Link above shows what the process looks like and a manual, it load the repair options.

    NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

    Read all the info on the website on how to create and use:

    http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

    ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

    It's a very good Vista startup repair disk.

    You can do a system restart tool, system, etc it restore.

    It is NOT a disc of resettlement.

    And the 32-bit is what normally comes on a computer, unless 64-bit.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Data recovery:

    1. slave of your hard drive in another computer and read/save your data out there.

    2. put your Hard drive in a USB hard drive case, plug it into another computer and read/save from there.

    3 Alternatively, use Knoppix Live CD to recover data:

    http://www.Knopper.NET/Knoppix/index-en.html

    Download/save the file Knoppix Live CD ISO above.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    http://isorecorder.alexfeinman.com/isorecorder.htm

    Download the Vista software from the link above.

    After installing above ISO burning software, right click on the Knoppix ISO file > copy the Image to a CD.

    Knoppix is not installed on your PC; use only the resources of your PC, RAM, graphics etc.

    Change the boot order in YOUR computer/laptop to the CD/DVD Drive 1st in the boot order.

    Plug a Flash Drive/Memory Stick, BOOT with the Live CD, and you should be able to read the hard drive.

    When the desktop loads, you will see at least two drive hard icons on the desktop (one for your hard drive) and one for the USB key.

    Click on the icons of hard drive to open and to understand which drive is which.

    Click the icon for the USB drive and click on "Actions > Change the read/write mode" so you can write to disk (it is read-only by default for security reasons).

    Now to find the files you want to back up, just drag and drop them on the USB. When you're done, shut down the system and remove the USB key.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Vista recovery media obtain and/or use the Partition Recovery Vista on your computer to the factory settings .

    There is no Vista free download legal available.

    Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

    Normally, they do this for a cost of $ small.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

    See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

    Normally, you have to press F10 or F11 at startup to start the recovery process...

    Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Also ask them if it is possible to do the recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

    They will tell you how to do this.

    Every computer manufacturer has their own way of making recovery disk/s.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Or borrow a good Microsoft Vista DVD (not Dell, HP, Acer, recovery disk/s etc).
    A good Vista DVD contains all versions of Vista.
    The product key determines which version of Vista is installed.

    There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

    If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

    At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

    Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

    http://support.Microsoft.com/default.aspx/KB/918884

    MS advice on the conduct of clean install.

    http://www.theeldergeekvista.com/vista_clean_installation.htm

    A tutorial on the use of a clean install

    http://www.winsupersite.com/showcase/winvista_install_03.asp

    Super Guide Windows Vista Installation

    After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

    Save all data, because it will be lost during a clean installation.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    http://support.Microsoft.com/default.aspx/KB/326246

    'How to replace Microsoft software or hardware, order service packs and upgrades, and replace product manuals'

    See you soon.

    Mick Murphy - Microsoft partner

  • Can I switch from Vista Home Premium 32 bit to Windows 7 Professional 64-bit?

    I wanted to basically triple - check the compatibility of my laptop current in what concerns the upgrade from Vista to Windows 7.

    As a student, I can get windows 7 professional 64 bit for £30. Their moment I'm running a 32-bit version of vista Home premium, and I wanted to confirm my laptop is up to running a 64-bit operating system, and that the upgrade from a 32-bit version of Vista to a 64-bit Windows 7 version is also possible.

    I ran the Windows 7 Upgrade Advisor, and it is said that everything should be correct regarding my hardware specifications.

    The results of the 64-bit Upgrade Advisor version:

    -"Your graphics card supports Aero de Windows interface.
    -Processor: 2.1 GHz
    -3.0 GB of RAM (I know it's 4 GB but 32-bit vista can not handle the truth)
    -80.7 GB free on C:

    The consultant warn me that I'll have to do a clean install, rather than an upgrade. I'm not worried about it, I can back up my files to an external hard drive.

    What I want to know is, I will certainly be able to upgrade Vista Home Premium 32 bit to Windows 7 Professional 64-bit, with the upgrade kit here http://store.digitalriver.com/servlet/ControllerServlet?Action=DisplayHomePage&Locale=en_GB&SiteID=msshgb at the bottom of the page?

    Thanks for your help.

    You will need to do a clean install, there is no place on the way to upgrade Windows 7 32 bit to 64 bit.

    Using the disk of 64-bit Windows 7, install Windows 7 Windows Easy Transfer Utility from the DVD (to find it, simply navigate to x:\support\migwiz, "x:" is the name of your hard drive. (In this case, you will see a collection of files, the important"that you must search for and double-click is 'migsetup'.) run it and create a DAMP (Windows Easy Transfer file), if you have an external hard drive, you can access it later when you perform a clean install of Windows 7 64-bit disk so you can stored there.

    Once you have done this, just do a clean install of Windows 7 64 bit disc. In Windows 7 64 bit disk, start Windows Easy Transfer, follow the wizard screen, tap on which is stored the WET file (external hard drive) and it will restore your personal files and settings. Reinstall the applications needed.

    http://www.notebooks.com/2009/10/07/using-Windows-easy-transfer-in-Windows-7/

    Upgrade paths:
    When important changes to your computer, for example an upgrade, it is always recommended that you back up your system before installing a new version of Windows. In your case, you can upgrade to Windows 7 depending on the edition and the architecture of Windows Vista, you have installed. If you are running a 32-bit version of Vista and upgrade to a 64-bit (Windows 7 edition) version, you'll have a pure make install, it is the opposite case.

    If you are using Windows Vista Home Basic or Premium consumer editions, you can only upgrade to Windows 7 Home Premium or Ultimate. Also, you can make the downgrades, which means, if you are running Windows Vista Ultimate Edition now, you cannot downgrade to Windows 7 Home Premium. You perform logical upgrades:

    Windows Vista Home Basic > Windows 7 Home Basic, Premium or Ultimate
    Windows Vista Edition Home Premium > Windows 7 Home Premium or Ultimate
    Windows Vista Business > Windows 7 Professional, enterprise or ultimate edition
    Windows Vista Business > Windows 7 Enterprise
    Windows Vista Ultimate > Windows 7 Ultimate. Andre Da Costa http://adacosta.spaces.live.com http://www.activewin.com

  • It keeps rejecting my product key! (upgrade from Vista home premium 32 bit to Windows 7 64-bit).

    Thus, as the title past Windows is not accepting my new Windows 7 product key. I bought the product key and copy (at the same time of course) of my college, as I am a computer SCIENCE student is trying to catch up. Anyway, if I get home and install my new Windows 7 SP1 (whatever that means) through "BIOS" because I've been upgraded to Vista Home premium 32-bit. When he asked my product key during the installation/installation that it wasn't working, I thought although it may need some updates or something. So I click on ignore and continue the installation. Then after all updates etc... I then try again the product key, and of course it does not work as most of the new technologies in this House works the first time. Please help, it's that some of become a nuisance. Thanks for reading :)

    Make sure you have all the numbers and the correct letter (example: number 8 and letter B can almost look the same.) The letter Q may resemble a 0 or O)

    How to activate Windows 7 or Vista manually (activate by phone)
    http://support.Microsoft.com/kb/950929/en-us

    1) click Start and in the search for box type: slui.exe 4
    (2) press the ENTER"" key.
    (3) select your "country" in the list.
    (4) choose the option "activate phone".
    (5) stay on the phone * do not select/press any option * and wait for a person to help you.
    (6) explain your problem clearly to the support person.
    (7) the person must give you a confirmation ID, copy it down on paper,
    (8) check that the ID is correct in reading the support person.
    (9) to enter the ID number, then click 'Next' to complete the activation process.

    ----------------------------  Alternatives -------------------------------------

    To enable the use of the phone

    1. open Activation of Windows by clicking on the Start button, right click on computer, clicking Properties.
    then by clicking on activate Windows now. ?

    2. click on show me other ways to activate.

    3 type your Windows 7 product key, and then click Next.

    4. click on use the automated telephone and then click Next.
    If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

    5. click on the location nearest you from the drop-down list, and then click Next.

    6. call one of the available phone numbers listed. An automated system will guide you through the activation process.

    7. When prompted, enter the installation ID that is listed on your screen in your phone keypad.

    8 Note the confirmation ID the phone system gives you.

    9. under the terms of step 3, type the confirmation ID in the space provided, click Next, and then follow the instructions.

    10. If the activation is not successful, stay on the line to be transferred to a product activation agent who can help you.

    How to contact a Microsoft Product Activation Center by phone
    http://support.Microsoft.com/kb/950929

    Microsoft Activation centers worldwide telephone numbers:
    http://www.Microsoft.com/licensing/existing-customers/activation-centers.aspx
    (This site is for activating Volume License, but if you call, they will help you)

    The phone number is not working:
    Microsoft Wordwide contacts: http://www.microsoft.com/worldwide/default.aspx

    Register Windows 7
    http://Windows.Microsoft.com/en-us/Windows7/help/register
    Register Windows 7 and you automatically receive a series of three welcome to Windows e-mails
    filled with tips, creative tips and other information to you help get the most out of Windows 7.
    You also get a subscription to the monthly newsletter of Windows Explorer,
    where you will find other tips and tricks, as well as special offers.

    Activation and registration of a Microsoft product
    http://support.Microsoft.com/?kbid=326851
    Windows activation: (888) 571-2048

    Learn about Activation:
    http://TechNet.Microsoft.com/en-us/library/ff793423.aspx

    J W Stuart: http://www.pagestart.com

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