Blue Screen of Death-unable to start

My brother could not open his laptop.

He had his laptop for about a year.

The problem he knows is that he received the blue screen of death.

We tried to restart but it does not help.

When we press the power button it lights, loads, and then the blue screen of death and said it will automatically fix it for us by restarting it. It just flashes and I didn't see even the error code or anything like that. Restart the computer, the same thing over and over again. As a loop.

My brother has a Dell laptop, inspiron 15z.

Help, please!

Hello

In 'some' case will help this article.

Crashes Windows or freezes
http://support.Microsoft.com/kb/2681286

Do not forget to check with support of system manufacturer (manufacturer of motherboard for custom
online systems), their resources and the drivers and ask in their forums (if any)
on known problems. Don't forget to update BIOS, drivers of low level chipset,
and the other pilots of major on-board and separate devices
. Those who alone can
set all or part of these issues.

Note the use of Win Key + X and Win Key + W (to go on the Control Panel, Run and parameters
According to needs). Win + D key calls the office and using Win Key active / disable the Office
and the splash screen.

Translate Windows 7 methods and use them on Windows 8.

Resolution of the blue screen in Windows 8/8.1 errors
http://Windows.Microsoft.com/en-CA/Windows-8/resolve-Windows-blue-screen-errors

Resolve errors stop (blue screen) in Windows 7, has a section for if you can or can not
Start Windows (applies to Windows 8). If you cannot start Windows 8 try using a repair
Disc (see methods of doing a below) to access Mode without failure and other troubleshooting
steps.
http://Windows.Microsoft.com/en-us/Windows7/resolving-stop-blue-screen-errors-in-Windows-7

Check this thread for more information using BlueScreenView, MyEventViewer and other methods
to troubleshoot the BlueScreens - top 3 responses (+ 1 other) (applies to Windows 8).

http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-system/sometimes-i-get-a-blue-screen-when-using-IE-8/c675b7b8-795f-474d-a1c4-6b77b3fcd990

We can analyze the minidumps if make you it available to the SkyDrive or another file
sharing sites (such as MediaFire). If you have problems to download the copy of minidumps
for the office or in the Documents folder and download them from there.

ZIP or download the content of the C:\Windows\minidump

Use SkyDrive to upload collected files
http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

-------------------------------------------------------------------------

Also this, so you can see the probable bluescreens.

Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
(also, Windows 7 and Windows 8)
http://www.winvistatips.com/disable-automatic-restart-T84.html

===========================================================

Check out these utilities to see if information may be collected:

It is an excellent tool for displaying the blue screen error information

-Free - BlueScreenView scans all your minidump files created during 'blue screen of death '.
hangs and displays information about all accidents of a table.
http://www.NirSoft.NET/utils/blue_screen_view.html

-------------

MyEventViewer can be verified at the time of the blue screen (BSOD) to in a
second or so time of the BSOD to provide more information as possible
cause: see TIP.

MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
TIP - Options - Advanced filter allows you to see a period of time instead of the whole of the record-
Set it for a bit before and after the time of the BSOD.
http://www.NirSoft.NET/utils/my_event_viewer.html

------------

AppCrashView - free - a small utility for Windows Vista and Windows 7 which shows the
Details of all application crashes occurred in your system. The information of the plant are extracted
the .wer files created by the Windows Error Reporting (WER) of exploitation component
system each time that an accident has occurred. AppCrashView also allows you to easily record the
list of accidents to the text/html/csv/xml file.
http://www.NirSoft.NET/utils/app_crash_view.html

===========================================================

Windows 8 includes special discount methods (keep files and settings) or a reset
(new installation remove all).

How to restore, refresh or reset your PC
http://Windows.Microsoft.com/en-us/Windows-8/restore-refresh-reset-PC

How to create a system image to refresh your PC in Windows 8
http://support.Microsoft.com/kb/2748351

How to update Windows 8
http://www.eightforums.com/tutorials/2293-refresh-Windows-8-a.html

How to reset Windows 8
http://www.eightforums.com/tutorials/2302-reset-Windows-8-a.html

If you have need of a system repair disc or other methods:

How to create a "system repair disc" (CD/DVD) in Windows 8
http://www.eightforums.com/tutorials/2855-system-repair-disc-create-Windows-8-a.html

How to create a recovery USB in Windows 8

http://www.eightforums.com/tutorials/5132-recovery-drive-create-USB-flash-drive-Windows-8-a.html

How to start on the "System Recovery Options" in Windows 8
http://www.eightforums.com/tutorials/2269-system-recovery-options-boot-Windows-8-a.html

Boot to the tip "Startup parameters" in Windows 8
http://www.eightforums.com/tutorials/4924-advanced-startup-settings-boot-Windows-8-a.html

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

Tags: Windows

Similar Questions

  • Blue screen Code: 1000007e - unable to start

    original title: BSOD on Vista, can use in safe mode but cannot use normally

    When turning on my computer is loading on the screen of the user, it will also load profiles but shortly after to go on a profile, it will be the BSOD.
    It starts in safe mode, I did some tests for viruses, malware and spyware and nothing came.
    This happens every time that apart from the occasional windows got the message, after having clicked on search for solutions, nothing else appears and later, it blocks again.

    Data indicated:
    Signature of the problem:
    Problem event name: BlueScreen
    OS version: 6.0.6002.2.2.0.768.2
    Locale ID: 2057

    More information about the problem:
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    BCP1: C0000005
    BCP2: 040E0002
    BCP3: A32C2C80
    BCP4: A32C297C
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    Product: 768_1
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    Hello

    Check this thread for more information using BlueScreenView, MyEventViewer and other methods
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    http://social.answers.Microsoft.com/forums/en-us/vistarepair/thread/3deab2fa-4000-4136-8c78-a3d22b1db009

    We can analyze the minidumps if make you it available to the SkyDrive or another file
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    ZIP or download the content of the C:\Windows\minidump

    Use SkyDrive download collected files and after shot/screenshot.
    http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

    -------------------------------------------------------------------------

    Also this, so you can see the probable bluescreens.

    Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
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    http://www.winvistatips.com/disable-automatic-restart-T84.html

    ===========================================================

    The system has RAID? If so, it's also very suspicious.

    This error is usually a driver problem and display adapter (video) driver is the most suspicious if she
    may be others. Antivirus/antispyware/security programs, equipment (heat) and major software problems
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    Have you recently added hardware or drivers updated? Don't forget to look in Control Panel - Windows
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    When you get to the pilot and sections of the memory of the troubleshooter check the following message to
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    BCCode: 7F 0x0000007E which is also 0x1000007E

    Cause

    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED bug control is a very common bug control. TO
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    Common exception codes are:

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    For a complete list of exception codes, see the Ntstatus.h file located in theinc directory
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    If you plan to debug this problem, you may find it difficult to get a stack trace. Parameter 2
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    If you do not know the specific cause of the exception, consider the following questions:

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    ----------------------------------------------------------------------------------------------------------------------

    Look in the Event Viewer to see if something is reported on those.
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    Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
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    It is an excellent tool for displaying the blue screen error information

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    Free

    http://www.NirSoft.NET/utils/blue_screen_view.html

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    You can do mode if necessary safe or the Vista DVD command prompt or
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    -------------------------------------------------------------------------

    Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
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    -------------------------------------------------------------------------

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    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
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    http://support.Microsoft.com/kb/958233

    Troubleshooting, STOP error blue screen Vista
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    The Options or Vista recovery disk Startup Repair

    How to do a startup repair
    http://www.Vistax64.com/tutorials/91467-startup-repair.html

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    Try this to save your data:

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    1. slave of your hard drive in another computer and read/save your data out there.

    2. put your Hard drive in a USB hard drive case, plug it into another computer and read/save from there.

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    http://www.Knopper.NET/Knoppix/index-en.html

    Download/save the file Knoppix Live CD ISO above.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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    Now to find the files you want to back up, just drag and drop them on the USB. When you're done, shut down the system and remove the USB key.

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    Mick Murphy - Microsoft partner

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    Check if you have a file *.vmss in the Directory VM - If yes - delete it and try again

    ___________________________________

    VMX-settings- WS FAQ -[MOAcd | http://sanbarrow.com/moa241.html]- VMDK-manual

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