Blue vertical line on the screen of the Qosmio G20

A few minutes ago, I was surfing the web and from nowhere share an apperead to the blue vertical line on the screen.
A blue vertical line near the middle of the screen and crosses the screen all the up toward the bottom.

If I'm looking at a white background, the line is undetectable, but if it is colored, it comes right thru.

Please don't tell me they are dead... hoooo pixels... I am now, life away from any toshiba repair shop and I get a guarantee...
I think that I bought 3 years ago. Need urgent help

Hey Susana

I wouldn't say it s a lack of dead pixel, but to me, it looks like a more serious problem.
It looks like a malfunction of the graphics card. But to be sure, you should try to connect the external monitor to the computer and check if the same vertical line will appear on the second screen.

If you're going to see the same line on the external monitor, then I assume that the question of the vertical blue line might be linked to the GPU fault.
This could be the case value because the chip graphic card cannot be replaced. You need to replace the whole motherboard :(

So, as you see it s not easy to solve this problem and I really recommend to contact a technician who has more experience with these laptop problems.

Good luck

Tags: Toshiba

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