Bluetooth not working not not on Windows 7 Ultimate on a laptop 655

Hi, hope all is good

I bought a laptop HP 655, which comes with a free OS, and I installed Windows 7 Ultimate x 64. Everything seems to work fine, but may not detect or be detected by any Bluetooth device. All the drivers and software have been installed on the official site. It shows not a mistake or anything like that, and devices to show work ok in Device Manager. I hope someone can help me, I'll check to see if you need more information.

Regards and thanks in advance!

maniass

You are the very welcome.

Unfortunately, I don't have other than all the ideas to try a different software version.

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3DswItem%253Dob_123173_1&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

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