Bluetooth on Tecra A3-108 problem

Hi all

I have Toshiba Tecra A8-103, and even 3 years, everything works fine. Operating system is Windows Vista 32 bit.

Well, last week I have a problem with wireless / bluetooth switch.

When I tried to use Bluetooth or wireless and set the switch on the laptop, the message saying "The Manager Bluetooth stopped working" came on my screen.

When I went to: Control Panel-> administrative tools->-> Windows logs, event viewer
I got the following error:

"Application TosBtMng.exe, version 7.1.0.3, time stamp 0x4b84ce69, module LCWizard.dll, version 6.3.0.1, time stamp 0x4a0c0228, exception code 0xc0000005, offset error 0x000064db, 0xc78, failed failed start time 0x01cb06e234f12608 application process id."

Well, in the last days I read on the Internet that many people has the same problem, tried reinstalling the driver, then downloaded new drivers from Toshiba site, but the problem remains.

laptop is still just as security for 5 days, I called the service. They told me to make a backup of all the data to bring the laptop servise and leave it there. They format the hard drive and reinstall windows again. They have 30 days to try to fix it...
Well... I can't stay without laptop not 1 day, due to, all my tools software development on this laptop. And can't yet think about the waste of time, to reinstall all the software I have on computers again.

And... I would first try to fix myself.

Is there a solution?

Thanks in advance

Hello

> Is there a solution?

The best way to know if it's a hardware problem or software/operating system is to restore the factory settings. If the recovery procedure doesn't fix it, it means a malfunction of the equipment.

Tags: Toshiba

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