Bluetooth, Windows 7 and a Dell Latitude D620 problem

Hello Microsoft,

I scanned the internet, Microsoft KBs, and many of the forums and the SIGs. Nothing worked from suggestions made by MSFT people.

My problem is this: I have a MS Bluetooth Notebook Mouse 5000 that I was not able to match, much less to do with my laptop. Even for a PDA to BT, BT cell and another mouse MS BT.

The laptop is dual-boot with XP Pro SP3 and Win7 32-bit Enterprise.
The mouse is seen and usable under the XP boot. Three other BT devices work well with XP on this laptop. When you try to add the device in Win7, I get nothing. The dialoge Watch window it is looking, but no device appears. I checked that the devices are configured to be open and ready for pairing on the mouse and other devices that I run on XP.

I tried the things:
-Check the device in the devices, Win7 installation manager, is Dell Wireless 350 Bluetooth Module, provider of CSR plc, date 06/11/2006 driver, driver version is 1.0.0.370 and signed by Microsoft.
-Check the device in Device Manager, is Microsoft Bluetooth Enumerator, provider is Microsoft, 06/21/2006 driver date is, the driver version is 6.1.7600.16385, signed by Microsoft.
-The parameters of the Bluetooth application on the taskbar, there the box "Allow Bluetooth devices to find this computer" checked in the Options tab.
-L' material tab for the application settings Bluetooth indicates that the device is functioning properly.
-L' devices Control Panel app Bluetooth does not appear in Control Panel.
-J' went to the Microsoft Support site and downloaded and installed the IntelliPoint application without modification.
-J' downloaded and installed (after removing the proevious version) of the module drivers and IntelliPoint app as a normal installation and in compatibility mode for Vista 32 bit.
-J' tried the Module 360 drivers in native mode and compatibility.
-The module drivers came directly from the Dell site.

My network card (with BT) is the Dell Wireless 1505 Draft 802.11n WLAN Mini Card, Broadcom, driver date 21/08/2009, version of the driver 5.60.18.8, signed by Microsoft.
-Collaboration Bluetooth is set to Auto.

I read in this forum that Win7 RC1 and RC2 version did not have this problem.

What I want is for Microsoft to provide the fix for this problem and not to redirect the question to drivers (who are MS).

All my stuff works in XP.
It also works on Vista Home (mobile friends).

Please provide a fix and take responsibility.

Thank you

Toshiba BT Stack will fix the problem on your dell D620, I have a D620 with Windows 7 32 bit and could not use (enable) Bluetooth, after I ran this:

I was very happy to have my BT back.
:)

Tags: Windows

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