Blurry screen recordings to the first

Hello

When I import a video recording from my office in Premiere Pro CC 2015 it gets distorted and fuzzy on the screen. If I stop the video in PP, the fixed framework seems very well, he gets only distorted while I play the video. For example, when paused, the text is readable on the screen, when I play the clip, text becomes illegible.

Additional information:

-Record screen videos play fine in VLC, Quicktime, etc.

-Other videos imported to the PP work very well (shot with a camera is not a recoding of the screen)

-Tried several apps different registration form, exactly the same result all around

-Problem occurs both in the Source window and monitor, so it is not related to parameters of the specific sequence, in which I try to insert the video screen recording

-Adobe support officer asked me to transcode the screen recording videos, but the problem persists with .mp4 and .mov formats (transcoded as "constant rate", but also tried "variable frame rate" - no luck)

-Adobe support officer also informed me that first does not support the screen recordings and there is nothing to do if the transcoding failed

-Rendering engine: "Mercury engine software of read only" - the only option I have

-OS X Yosemite 10.10.3

-J' I tried to search this forum for similar topics, there have been a few, but I could find a relevant answer

If anyone has a way to make recordings of screen works first, it will be very appreciated.

Thank you people!

Have you set playback to full in the program monitor?

Tags: Premiere

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