Body hangs for a single user

We run Adobe CC 2013 on a Dell T7600, 32 MB of RAM, K5000 GPU. Lots of interior storage. Two identical systems were broadcast as a champion since 12/2013.

Long story as to why we are on CC 2013. Suffice it to say it still works well, with the exception of a single user.

Body crashes whenever they try to open an existing project. The rest of us can sign in, and then open them without difficulty.

Recent installs nothing. The user in question is a reliable one that does not dumb things. Other users have no problem.

We tried to get them started organization with key ALT + SHIFT. We have removed all the files in Cache of media for all users.

Below the captures of the windows are crash data.  Any ideas?

Crash snip 1.PNG

Crash snip 2.PNG

Hello

Thank you for the presentation of reports.

This is the place for first prefs: \Users\\AppData\Roaming\Adobe\Adobe Premiere Pro

Trash the 8.0 folder or rename it to reset the preferences.

Thank you

Regalo

Tags: Premiere

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