Boot HP test failed

Hello

Just a quick note before we begin, I'm not that tech computer of mind, so please bear with me.

Its a Hp Pavilion g series, running windows 7 (think 64 - bit).

Have portable receoverd after he high reading / suspension / does not not (or all of the above), but now it always crashes running the HP start-up test. He says that he didn't and he gave me the following.

memory test - passed

intelligent control - spent

DST short - failed

failure - OU7D7K-5QW744-MFPV4K-60QU03 ID

product ID - A7D65EA #ABU

tough - 1 disc

I know that something is wrong, but can someone please help and tell me what's wrong?

Thanks in advance

Rob

The hard drive failed the test and must be replaced. If you are still in warranty HP will send a replacement. If this is not the case, a laptop SATA hard detail can be used. Just be sure to get a quality at least equal the original in order to use recovery disks. It may be big, but not small ability more. For example if you have a 500 GB hard drive you can use a 750 GB hard drive, but not a 320 GB hard drive.

If you need help for selection/replacement of the hdd post back with the complete model & product number as indicated on the Service tag on the bottom of the laptop.

Tags: Notebooks

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