Pavilion Memory Test failed., ID 64W662-5066J2-XD7XGK-400V03 failure

Crash... The BIOS memory test passes, but the HP Diagnostic memory test fails with the ID 64W662-5066J2-XD7XGK-400V03 failure.  Product ID VM298UA #ABA.  Any ideas?

Hello

Try the following.

First, download the Memtest Image file (.) (ISO) on the following link.

http://www.memtest.org/download/4.20/Memtest86+-4.20.ISO.zip

It is a zipped file, if you do not have an extraction utility installed, download and install 7-Zip.  Please note that If you have a 64-bit installation, download and install the Installer x 64 64-bit .msi on the link below.

http://www.7-zip.org/

Then, right-click on the zipped file, select Extract 7 - Zip, select the files and then click Ok.  Open the newly extracted folder to find the Memtest Image.

Now, you will need to use an application like ImgBurn to burn the ISO correctly on a blank CD - a guide on the use of ImgBurn to write that an ISO on a disc is here.

When you created the CD, shut down the laptop.  Tap the escape key when you rewind to enter the Boot Menu.  Insert the Memtest CD.  Select 'Options of Boot' (usually f9), use the arrow keys to select the CD/DVD drive and press ENTER to boot from the disc.

At least 3-4 passes and see if errors are found.

Kind regards

DP - K

Tags: Notebooks

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