Similar Questions

• I lost all open tabs in Firefox 4 for MAC when my computer restarts or restarts Firefox

  I lost all open tabs in Firefox 4 for MAC when my computer restart or at any time to restart Firefox. Help, please

  You are welcome!
  
  Please mark this issue as resolved for the benefit of other users. Thank you.

• Hello, I originally bought CS5 Production Premium for Mac in 2010 and I would now like to move to another machine.  I can't have my serial number on the site because no product seems to be attached to my login.  What can I do?

  Hello, I originally bought CS5 Production Premium for Mac in 2010 and I would now like to move to another machine.  I can't have my serial number on the site because no product seems to be attached to my login.  What can I do?

  Try to contact the Adobe Support via chat and see if they are ready to help you.

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Serial number and activation support (non - CC) chat
  https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp

• I have Photoshop Elements 6.0 for mac. What should I do to get the latest version?

  I havePhotoshop Elements 6.0 for mac. What should I do to get the latest version?

  See http://www.adobe.com/products/photoshop-elements/buying-guide.displayTab3.html

• When I start Windows 7 I get BTray.exe - system error. BtBalloon.dll is missing.

  When I start Windows 7 I get BTray.exe - system error. The message in the following box:

  "The program can't start because BtBalloon.dll is missing on your computer. Try reinstalling the program to fix this problem. »

  How can I fix it?

  Uninstall/reinstall your Bluetooth software. You should be able to get the software of your computer manufacturers Web site.

  I hope this helps.

• I bought Illustrator CS6 DVD for Mac OS, but can not see install.app file on disk. Anyone know how to install the program?

  Illustrator Adobe CS6 disk bought for Mac OS, but when I run the DVD, the disc appears, but there is not viewable to install the content. I do not see an install.app file and the program does not automatically. Anyone know what I could do wrong? Thank you.

  You are able at all to run the Setup file manually?

  You can always try to download tye installation instead of using the drive.  Your serial number of the disk works for download.

  CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

• Page in my MacBook Air will not go away. Online request to call for assistance for Mac. Virus? How can I get rid of him?

  Page I can access through Safari won't go away. Tells me to call a phone number ' 'support for Mac online.' " "Virus? How can I get rid of him?  Cannot use Safari at all.

  Restart the computer and when it restarts hold "shift" when you click on Safari.

• I bought Acrobat Pro DC for Mac as an upgrade from my previous old Acrobat 9 Pro

  Unfortunately, the server does not list Acrobat 9 Pro in the form of serial number. How can I do?

  Please try to find the serial number: https://helpx.adobe.com/x-productkb/global/find-serial-number.html and check error: "this serial number is not for a product calling it" | Adobe Creative Suite

• I bought Adobe Acrobat Pro for MAC (version 9) earlier and since then got a new computer. Version 9 no longer works with my operating system. Is there a work around to having to buy a full version of this product once again? Doesn't seem right, if it's th

  My analysis is contained in my question.

  Basically, I bought Adobe Acrobat 9 and now am unable to operate on my new computer.

  Do I have to buy a new version of Adobe Acrobat Pro? It seems that there should be an upgrade, rather than having to buy the product again?

  Thank you

  ~ j

  Hi jklebenov,

  As I mentioned before that Acrobat 9 is not compatible with your operating system Adobe Acrobat required configuration.

  Please use the application in a consistent environment to make it work.

  Kind regards
  Nicos

• I bought CS 5.5 for Mac and now I need to buy a PC. Can I get my permit to drive past from Mac to PC?

  Not too long ago my Mac died where I was running CS 5.5. I can't afford to buy another Mac right now so I am looking to buy a PC, but I'm afraid that I won't be able to install my software because it is OK on a Mac.

  Does anyone have experience with this?

  Permutation applies only to the current versions i.e. CS6.

  CS5.5 options are a) pay to crossgrade CS6 or join b) cloud.

• I bought a new Mac to replace my windows PC. Bought 13 elements Photoshop for Mac and I tried to transfer the ss12 on my PC backup file. PE13 on Mac does not recognize the file then it will not be imported. What should do?

  Any suggestions?

  Look for the file .tly in the backup and restore to that point.

• Recently switched from PC to Mac. I have the CD for the CS6 Adobe Creative Suite for Mac and PC. How can I get the serial number of the CD Mac OS with no disk drive?

  Recently, I switched from PC to Mac. On my PC, I got the Adobe Creative Suite Design & Web Premium (academic edition) CS6. I bought the product through my school and have two installation CD, for Windows and Mac.

  I try now to download this product on my new Macbook, but do not have a hard drive. When I check my saved items, it says that I have the Creative Suite CS6, but under the platform, he said "Winner" and serial number is for Windows product. Of course, this won't work for my Mac OS.

  So my question is, how do I get the serial number of the installation CD Mac OS with no disk drive? I guess that the numbers are different because when I put the Windows product number in the install window on my Mac, it does not work.

  So my question is, how do I get the serial number of the installation CD Mac OS with no disk drive?

  You use this procedure to share your serial number CS6 win to Mac CS6.

  Exchange a product Adobe of a different version of the language or platform

  Download the Installer application download Adobe Creative Suite 6

• Installed the patch for MAC Java yesterday and immediately couldn't get adobe reader to view pdf files... have troubleshoot-done and can't seem to fix it... any ideas?

  I used the Firefox troubleshooting guides, not good. The patch of Java is activated and shows when I check the requests. However when I run Firefox plugins always displays the java plug in is obsolete and should be updated immediately.

  Hi mrwdrule,

  Have you looked at the Base files display PDF in Firefox article? There are a lot of useful information in there. In fact, it lists two different plugins to try to open the PDF files. I would try the two just to be sure.

  Hope this helps!

• 14 of PSE for Mac validation serial number problem

  I bought Adobe PSE 14 for Mac OSX El Capitan.  I downloaded it, but when I try to install it and I insert my serial number I get the message: unable to validate the serial number for Adobe Photoshop elements 14 this.  Not sure why it didn't work.  Suggestions anyone?

  Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  -http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

  - and http://forums.adobe.com/thread/1038761

• Upgrade to Acrobat 9 pro to Acrobat Pro DCn for Mac

  I bought Acrobat Pro DC for Mac as an upgrade from my previous old Acrobat 9 Pro. Unfortunately, when try asked the serial number of my old version, Acrobat 9 PRO does not appear in the menu (ita starts with Acrobat 10). How can I do?
  

  The answer is you can't. The only versions of Acrobat software eligible for upgrade to Acrobat DC are 10 Acrobat and Acrobat 11. Unfortunately, your only option with Acrobat 9 (or any other previous version of Acrobat) is to buy a full license (not updated). Please contact Adobe customer service (which is not here) for a refund or Exchange.

  -Dov