recently bought a used desktop computer and can not get to sign in page

I bought a used computer from a pawnshop and tried to log in but I can't start in safe mode or anything. I get to the windows login page, and there is no user name click on identify you. I don't know how he can get user name and password can someone help me?

Hi NicoleESC,

On the home screen, press (CTRL ALT DEL) twice, you will get the classic screen, you can type the username as administrator and see if you are able to connect.

Once logged in you can create a new user from start-> settings-> Control Panel-> users.

Alternatively, you can try to boot your pc in safe mode and log on as an administrator to see if you are able to connect.

If all fails, there is no other way rather than reinstalling the operating system.

I hope this helps.

Tags: Windows

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