Bought photography bundle but no confirmation email and not in "order history". Help!
Hello!
About 48 hours ago, I bought the 'creative photography cloud' beam (photoshop and lightroom). However, I am still yet to receive a confirmation email with an activation code and when on my page to 'manage' adobe it says that there is no history of purchase under my account. I double checked paypal and the first months payment has already been paid on my account, so I'm quite confused on what to do. That I have to wait longer for an email, or is it just a mistake?
I talked to someone yesterday on the internet live chat (via the adobe Web site) and the only help they could give me was to "expect an email" which I have not always received in the 24 hours since then.
You have a problem with your Adobe ID and you may find run in trouble in the use of the CC. Please contact the proposed support is therefore sort.
Recently there is an asset purchased CC.
Concerning
Stéphane
Tags: Adobe
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