Paid to the Image of the license but not downloaded and not in the history of license

Hello

I tried image license 90091335 this morning and got an error saying there was problems with payments, please try later. I then received a receipt by e-mail for the license, but currently the image has not been received in my downloads or in my history of license.

I tried again the same license image about half an hour later, but still got the error of payment.

Please tell us what to do now.

Kind regards

Margaret

HI Margaret

Thanks for the additional information.

I can see the head of the ADD000053053AU command but cannot find a corresponding image license.  I added a credit to your account so you can register the image you need.

Please let me know if you encounter any problems in the future.

Kind regards

Bev

Tags: Adobe Stock

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