Bought Photoshop outright before ever subscribing to creative cloud. Creative cloud now cancelled, my Photoshop program does not work?
Had bought Photoshop September 2013 store, used the CD to install it on my computer. Computer got stolen November 2015, buy a new one week later, using time machine, was able to do all my programs back, including Photoshop. Had supported the creative cloud February 2015, downloaded the programs that I need (Photoshop being not not one of them that I already owned). Cancelled creative cloud last week, now Photoshop won't open, raise a window telling me to reactivate my subscription to creative cloud. Try to talk to someone live on the matter, apparently, is not an option. Don't know what else to do.
Cloud of reading takes up https://forums.adobe.com/thread/2089127 for some ideas
Tags: Adobe
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Hi Luciano,
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reset your preferences-
Acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html
Adobe media encoder: https://forums.adobe.com/thread/1713540
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Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
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Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
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Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
Photoshop: https://forums.adobe.com/thread/375776
Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
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First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
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Your copy of Photoshop were written for older Mac using PowerPC applications and does not not on any Mac running Lion 10.7.x or later version. They ran under Snow Leopard 10.6.x because it was the last version of Mac OS X to include Rosetta, which is an emulator PowerPC that allowed these older apps to function, even though the Mac has an Intel processor.
Your have several options.
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(3) purchase Server Snow Leopard from Apple ($20) and that run in a virtual machine as the free VirtualBox, VMware or Parallels. You can then run your PPC software in the virtual machine. It means that you were running an OS within an operating system and need a good amount of RAM installed to support the two well enough for your Mac is not slow to a crawl.
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First of all, Mac Migration and Time Machine NOT WORK with activations program Adobe because of hidden files that aren't included when Migration or Time Machine make their copies
Some general information for a subscription of cloud... you, sign in to your account to cloud paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
.
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
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-Click on the blue box "still need help? Contact us. "
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