Brand New Macbook Pro - gel

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• How can I start my brand new MacBook pro, but I do not know password which someone of the store to

  How can I start my new MacBook Pro? I do not know the password for someone to the store to put it on the laptop. How can I change? I don't even connect to the laptop but I didn't even ID Apple on this topic, but I have an Apple ID on other Apple devices. Please help ASAP

  If you start the macbook does show something similar like this video? https://www.YouTube.com/watch?v=_g-3me2VTGo

  For a mac for optimum operation, you need a apple ID (to download apps and updates on the app store).

  If your mac asks you a password at startup upward, you must return it to the store you bought it and ask to remove it.

  I hope this helps!

• Brand new MacBook Pro to wake up from sleep

  My brand new 15 inch MacBook Pro wakes up not sleep if left for a period of time.

  If I shake the mouse or press a key, the keyboard will wake up and turn on if it's dark, I see a cursor on the screen but the screen remains black. Sometimes the beachball runs but the screen never lights up unless I do a force quit.

  I understand with El Capitan, you must rely on the power switch to wake up from a deep sleep, but unless I hold it long enough to do a force quit and restart, I can't wake the computer. I use version 10.11.2

  Someone else has this problem?

  Thank you

  If you bought the Apple MBP, not a reseller, you can return the MBP for an Exchange or refund within 14 days of the date of purchase.  Otherwise, I suggest you have the MBP valued at an Apple store genius bar and repaired if necessary under the provisions of the warranty.

  Ciao.

• Brand new Macbook Pro hangs on the wake

  Ive only noticed what happens when I use my external monitor plugged into the display port, but when I wake the macbook to sleep the display comes to life, I just get a black screen, then an image of the login page in the upper left of the screen, followed by a beach ball.  He never fully comes to life, and I end up having to hard it reboot.  There are a few incident reports in the console application.

  Here's the header of a more recent...

  Process: com.apple.AmbientDisplayAgent [6297]

  Path: /System/Library/PrivateFrameworks/AmbientDisplay.framework/Versions/A/XPCServic es/com.apple.AmbientDisplayAgent.xpc/Contents/MacOS/com.apple.AmbientDisplayAgen t

  ID: com.apple.AmbientDisplayAgent

  Version: 1.0 (1).

  Code type: X 86-64 (Native)

  Parent process: launchd [1]

  Manager: com.apple.AmbientDisplayAgent [6297]

  User ID: 0

  Date/time: 19:17:31.933 2015-12-07 + 0000

  OS version: Mac OS X 10.11.1 (B 15, 42)

  Report Version: 11

  Also, information on my retina of Macbook Pro model...

  Model name: MacBook Pro

  Model identifier: MacBookPro11, 5

  Processor name: Intel Core i7

  Processor speed: 2.8 GHz

  Number of processors: 1

  Total number of Cores: 4

  (By heart) L2 Cache: 256 KB

  L3 Cache: 6 MB

  Memory: 16 GB

  Boot ROM version: MBP114.0172.B06

  I am concerned about the full the crashdump announcement where it contains sensitive information.  Pointers to advice on what is safe to share would also be appreciated.

  Thank you for your time.

  Contact AppleCare.

  A new Mac comes with 90 days of free technical support, AppleCare.

  AppleCare: 1-800-275-2273

• Cannot download el capitan on a brand new macbook pro

  So I just bought my first book of 2015 mac pro that yosemite has been installed. I pulled the AppStore app and sailed to el capitan and clicked on update hoping that I could get the upgrade done in 2-3 hours with my 100mbit connection...

  The thing is that the most I could download was only 50 mbs. Laughing out loud. So, I did I plug just the mac book pro to not be not be able to download an update with my 100 Mbits connection?

  Oh and I tried some other updates of normal software from the app store, they all run very well.

  Check your Applications folder.  If you see the OS X Installer, send to the trash, and then start the download again.

• Can I use a LED Cinema Display of pre-2009 with a new MacBook Pro retina?

  Hello

  I am currently using a pre-2009 LED Cinema Display with a MacBook Air from mid-2011.

  Now, I want to replace my old MacBook Air with a brand new MacBook Pro 13 "retina.

  This combination works always and, above all, the Cinema Display Monitor will be able to manage the resolution of the retina?

  I have never seen anything in the resolution of the retina on the screen of cinema in 7 years, so I wonder if he can really handle.

  Thanks for any help.

  The Cinema Display isn't a Retina display, so it will not show HiDPI resolutions. But it will work fine with your new machine.

• BlackBerry smartphone Blackberry Curve 8310 and new Macbook Pro

  I have a year old 8310 and a brand new Macbook Pro. I downloaded Mac pocket for Blackberry, but my Macbook will not recognize my 8310. I learned that BB is working on a fix, but does anyone have a time? I really don't want to wait until 2010 to fix this problem.

  Thank you, Mary!

• To CS5 updates fail to download on my new MacBook Pro

  I recently took delivery on a brand new MacBook Pro 15 "with Yosemite. I still own CS5 and I installed the basic software and did all the updates to the operating system, but for all CS5 updates will not be installed.

  I open Manager install Adobe, select available updates, I get the download to the end progress, but ultimately the downloads fail.

  Here is what I get in the Adobe Manager:

  Adobe Bridge CS5 update 4.0.5

  There was an error downloading this update. Quit and try again later.

  CS5 Adobe Extension Manager 5.0 updated

  There was an error downloading this update. Quit and try again later.

  Adobe Illustrator CS5 15.0.2 updated

  There was an error downloading this update. Quit and try again later.

  Adobe® InDesign® CS5 update 7.0.4

  There was an error downloading this update. Quit and try again later.

  Update of Photoshop to Photoshop CS5 12.0.4

  There was an error downloading this update. Quit and try again later.

  Photoshop Camera Raw 6.7 update

  There was an error downloading this update. Quit and try again later.

  I keep trying to quit and try again later, still no good. I tried this five times. My internet is good, I just finished the OS updates and downloads, but CS5 updates are yet to be complete.

  Chris Sieggen

  Try to use direct updates instead of through the Manager.  Updates

• New Macbook pro with new Lightroom 5 CC will not import pictures.  Can't read.  Lightroom on the phone people are unable to understand.

  I could not import new images into Lightroom 5 on a brand new Macbook Pro.  Lightroom 4 works fine, but the new Creative Cloud Lightroom 5 says that the images are unreadable.  The folks at Adobe have yet to be able to understand by phone and I find myself waiting for too long.  The images will be important in IPhoto so no problem. All are of the FIRST.

  You must check in the Finder using get info (command-I). Make sure that the destination you set in Lightroom has permission to write to you. Also check that the destination is really in the right place and not trying to write to a folder root on your main hard drive or something like double.

• First Pro CC does not open on the all-new MacBook Pro with NVIDIA GeForce GT 750 M

  I used to run the first Pro CC on my old MacBook Pro (mid 2010) very well with no problems. A few weeks ago I bought a brand new MacBook Pro and when I try to open PP, I get an error startup that reads "Adobe Premiere Pro could not find capable video game modules. Please update your video display drivers and start over. »

  I'm running on an end 2013 15 "MBP retina with 2.3 GHz Intel Core i7 and NVIDIA GeForce GT 750 M. I checked the compatiable for first Pro CC graphics cards, and the GT 750 M is listed as an acceptable. I did a lot of digging and can't find a solution anywhere. Can someone please?

  I solved this problem on my system by adding "read & write" permission for all of the Users/myusername/Library/preferences/Adobe folder and all its subfolders.

• Suite CS6 takes more than 4 hours to download on my new MacBook Pro.

  I am trying to download all CS6 on my brand new MacBook Pro w / retina display (no other news program other than standard programs of the MacBook is currently on the computer). I started at about 7:15 this morning and quickly downloading up to 85% of the program.  He is now 85 percent since then and the "time remaining" slowly went from 6 minutes to reaminig now 40 minutes to download. It is now just after 11 hours.  Is this normal or is - this program does not download properly?

  It is not downloading correctly which is dependent on your internet connection, not what programs you have running.

  probably, you need to delete what is downloaded and start again.

• Impossible to install Adobe Air on the new MacBook Pro - Help!

  I have a brand new MacBook Pro and I am trying to install a program of Real Networks, called rinse (clean up your iTunes).  Rinsing the system, I get a message that says that the program requires Adobe Air and I will need to download and install it.  I downloaded the Adobe Air Installer on the Adobe site, but when I go to install, no longer does anything - or it gives me an error message that I need Adobe Air to install Adobe Air (no sense).  Specifically, I get the following message:

  This application requires a version of Adobe AIR, which can not be found.

  Please download the latest version of the runtime to

  http://www.adobe.com/go/getair,

  or contact the author of the request for an updated version.

  For any help or suggestion would be greatly appreciated.  Thank you!

  I found the right answer, thank God.  Had trouble with this for a week.

  Graphic auto power off in preferences fixed the problem switching power-saving system. Very weird. I found the solution here: http://forums.adobe.com/message/4075977

• Problems with the new Macbook pro 15' maxed out

  Here's a quick post about my experience so far with the new macbook pro. I just got a brand new fully maxed out in spec macbook pro 15 inch 1 to SSD 16 GB RAM AMD R9 370 m GPU (set to automatic switching is not always) and a 2.8 to 4 GHz i7. I turned on and set it up which was nice and took 2 minutes. Then experience decreased a little when I saw an EST 05:36 hours of battery life remaining to 94%. So I loaded 100% and it is still 60% of battery life announced and no program running that I literally just signed a brand new machine.

  Then I tried to use the migration wizard to import a backup of my iMac 5 k so I can do everything on this clone for my laptop. After having successfully connected (he told me if my password for time machine was incorrect or not) it froze and did nothing, continue did nothing.

  Then place had to call support, was a guy on the phone in 30 seconds and I unplug and restart the machine time, always that same question so I transferred to a guy with "more training". The new guy I could say knew a little more and knew that I knew how to set my password or if I walked in their properly for a bit but they all have been set for the same password just for this. I created a second admin account called "test" under his leadership, and when the migration assist froze on this account, he was surprised and proceeded to transfer me off.

  I preceded to restore fully the machine into thinking that my account setup is causing trouble with the migration assistant, and it turns out that the closure of that laptop it can only continue to 'download additional components', while that connected for 30 minutes so all last night was wasted, and now I guess he's got 5 left 12 hours to download original 'things '. Keep in mind that I can download 5 GB in one hour... After he wake up this morning and ending up where I left it last night :/ he says 84 hours go, now 72 and 51 and it is not updated even once in seconds, it took 20 minutes to 84 minutes to 51, it's literally a day 2 reset extravagance or what? Just to download it I can only imagine the actual plant until I can install my programs.

  The cost of the laptop was about $3600 but paid ~ $2900 after headphones were included and $250 off for delivery to students and other issues on the agenda of the process itself that is not my complaint, what happens, but sitting with a new camera and support useless just to ask me if I can use actually tomorrow at this price are unacceptable.

  I would like to continue using it for a while.

  You can try to reset the SMC http://support.apple.com/kb/ht3964

• RAM Preview plays is not in real time on the new Macbook Pro

  Hello world

  I have problems getting after effects to play the video in real time in AE CS6. I use a brand-new Macbook 2015 Pro 13 "retina with a dual core 3.1 GHz processor Intel Core i7 and 16 GB of RAM. I just made sure my copy of AE CS6 is up-to-date with the latest updates (11.0.4.2), and yet I am unable to read the video or animation in real time using the RAM Preview to any size greater than 25% in the Viewer.  If I try to play a video clip of 29,976 fps, the framerate tops out at about 17-18 frames per second. When I press 0 for the RAM Preview, it starts caching the images such as normal, but even after a loop continuous cadence comes not near real-time. The audio plays fine, but the video starts immediately behind. I can't even a scene of simple great test of a form of retouching layer move on the playback screen in the real time RAM Preview.

  That said, I can get it to play in real time if I reduce the viewer up to 25%. But obviously, I won't be limited to work in quarter resolution on a new laptop. My last Macbook pro from 2008 and completely across the well treated RAM previews, being able to cache images and play them back in real time without problem.  I have to assume that there may be a function that I'm missing or something goes wrong, unless I just grossly overestimated the capabilities of my new laptop.  But surely, it should be able to manage simple video playback. I had no problem using first on this computer, then it can of course deal with the video.  Any help you can offer would be much appreciated, because this problem becomes really frustrating!

  Just for fun, try the trial of CC 2015 and see if it behaves correctly.

• Option key always down on the new MacBook Pro (mid-2010)

  I have a new MacBook Pro 15 i7 "with 8 GB of RAM. Illustrator seems to think that the option button is still held down. Forms always come from the Center and dragging objects with the pointer always their copy. This problem occurs with AI CS4 and CS5 trial HAVE. I don't have this problem in Photoshop or other applications of CS that I tried (ID, Flash). I tried to throw the com.adobe.illustrator.plist and the Adobe Illustrator CS4 Settings folder.

  The keyboard Viewer (Preferences system-> language & text-> Input Sources-> keyboard & Viewer characters-> input menu-> show viewer from keyboard) does not show that the option key is held down.

  I use an external USB (aluminum Apple keyboard) extended keyboard. It also happens with the built-in the laptop keyboard.

  Is that what someone else with this model having this problem?

  I see that your question can be model specific or related material as a problem with the option key is also present in other places. You could try uninstalling/reinstalling Illustrator, removing the custom of bad cache files, as well as the files preferably before you start, if you have a brand new Virgin facility. See if that helps. If not, you could try this first, create or logging in as another user, and see if the same thing is happening.