Build error creative Cloud package
I'm currently trying create an Adobe Presenter 10 package using the packer of creative cloud. In our environment we run 8.1 (64-bit) Windows with Microsoft Office Professional 2013 (32 bit).
Initially, when I created the package I chose the 64-bit version, who spat a package that I could install. The problem is that when I tried to open the program it prompted me to "Check if Adobe Presenter Add-In for Microsoft PowerPoint is enabled." Guides, that I found online said that the Add-In can be disabled, but I have found no trace of it. I thought then that maybe I need create the package by using the 32-bit option through Microsoft Office being 32-bit also, but I also came across the same issue where I couldn't find much less enable the add-in.
Then I found this online guide:
Launch of CCP.
Click Create package and click Next.
Give the name of the package, location to save, type of license as 'License serial number', select ' Package 32-bit if your OS is 32-bit or select Package 64-bit if you OS is 64-bit.
Click next and enter the serial for Presenter 10 key. Click Next.
Click on "media offline".
Click Browse.
Go to the presenter 10 install and select "PresenterWin32" and click Ok.
Click on Extract.
Select the 10 presenter and click done.
Click Build.
I have made a bundle of 64-bit, but selected the 'PresenterWin32' during the selection of offline media. When I tried to build the package, it failed with the following log:
20/08/2015 11:54:14 [INFO] AdobePackageBuilder - Build Version - 1.9.1.6
20/08/2015 11:54:14 [INFO] AdobePackageBuilder - verbosity Logging Level Set of 4
20/08/2015 11:54:14 [WARN] AdobePackageBuilder - unable to process the tag UpdatesInfo.
20/08/2015 11:54:37 [INFO] AdobePackageBuilder - extracted Sucessfully the product to C:\Users\ADMINI~1\AppData\Local\Temp\{49B5E20E-F266-44BA-851E-C02ABEB74AF8}\ACCCx3_2_0_12 9
20/08/2015 11:54:37 [INFO] AdobePackageBuilder - Extraction completed with return code = 0
20/08/2015 11:54:45 [WARN] AdobePackageBuilder - no file exist (C:\Users\Administrator\Desktop\presenter32\Build\ASU\Tools\CCC\Uninstall\deploy\remove.x ml)
20/08/2015 11:54:45 [ERROR] AdobePackageBuilder - could not get the size of the folder (C:\Users\Administrator\Desktop\Presenter_10_LS21\test\Presenterwin32\payloads\Redist_2_S SCERuntimex64)
I found out why I was getting the error message above. During extraction of offline media, you will need to extract using the downloaded .exe and .7z file. If you extract the .7z file using 7zip, you will encounter the above problem.
Tags: Adobe
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