Buy again

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• How to use Quicktime Player 7 Pro registration for second computer? View order history goes back only 18 months. When I enter my key QT7 he just told me to buy again.

  How to use Quicktime Player 7 Pro registration for second computer? View order history goes back only 18 months. When I enter my key QT7 he just told me to buy again.

  You need a separate license for each Mac.

• My account is complete and anable to buy again. What will do about it?

  Original title: my account

  my account is complete and anable to buy again
  What will do about it?

  Are what account you referring? This forum is of goods, that you can buy.

  For the best response the site/store/company contact you have an account with and ask how to solve the problem.

• You come to buy, see the old trial version free and said I have to buy again once

  You come to buy, see the old trial version free and said I have to buy again once

  Hello

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

• My computer crashed, did a complete reconstruction. Creative cloud installed, installed Photoshop CC. Wanted update me I did in Photoshop CC (2015) now my licensed copy of Photoshop is in a trial version and I have to buy again? Am I missing unfulfilled

  My computer crashed so I did a complete reconstruction. Creative cloud installed, installed Photoshop CC again (I have the license for it). I wanted to update that I did in Photoshop CC (2015) now my licensed copy of Photoshop is in a trial version and I have to buy again? Am I missing somethiMy computer crashed, did a complete reconstruction. Creative cloud installed, installed Photoshop CC. Wanted update me I did in Photoshop CC (2015) now my licensed copy of Photoshop is in a trial version and I have to buy again? Am I missing something?

  Using creative cloud | Applications creative Cloud back to update evaluation Mode to 2015 CC

• I bought a convertiser from PDF to Word and I paid $ 30 to get the service for a year... I'm trying to convert a document at the moment and it says I have to buy again :(

  I bought a convertiser from PDF to Word and I paid $ 30 to get the service for a year... I'm trying to convert a document at the moment and it says I have to buy again

  What should I do?

  Hianneb50550174,

  Make sure that you have installed Adobe Acrobat Reader DC Acrobat Reader DC Learn & Support, then sign using your Adobe ID, where you have the subscription, the Adobe export in PDF format. Then follow the steps in this KB document using Acrobat Reader. Export PDF to Acrobat Reader DC to export PDF files.

  You can also use this service online at https://cloud.acrobat.com/exportpdf

  Kind regards

  Nicos

• Subscribe to the monthly product and when I go to edit a document, he told me that I have to buy again for $14 per month.  When I try to buy it it tells me that I already have.

  Subscribe to the monthly product and when I go to edit a document, he told me that I have to buy again for $14 per month.  When I try to buy it it tells me that I already have.

  Hi chrisb31745399,

  You do not need to buy it again, you will also have the opportunity to Sign In, just Sign In to activate the subscription by using your Adobe ID.

  Kind regards

  Nicos

• I'm owner CS5 for PC, but now a Mac user, should I buy again?

  If I have CS5 for PC, now I have a Macbook Pro, should I buy again?

  If you have the current version, you could get a license of the crossroads.  But now, your option is to switch to CS6 to a mac, or subscribe which helps the BONE.

• You have already purchased this article. You want to buy again?

  I intended to buy GarageBand, so I went on the AppStore.

  I saw that I had to pay for it - and of course, I clicked on the button buy.

  But when I clicked it, it says: I already bought GarageBand, I've ever done.

  Nor have I ever bought anything from the AppStore.

  And before I knew... just downloaded for me.

  There ask me my credit Information, or any method of payment. He simply downloaded the application.

  I remember that I had GarageBand on OS X previous which was Yosemite, according to me.

  GarageBand was in fact already on my MacBook, but then he disappeared after I updated to OS X El Capitan.

  But if it costs now, why didn't he ask me to pay?

  If it is paid automatically, how can I know?

  Where can I see all this information on my credit card to buy on the AppStore?

  MacBook Pro "13 mid-2012.

  OS X El Capitan

  Because you already have it you don't have to pay again.

  Contact the Apple Support if you are determined to pay for it

• Bought lightroom in the past on Windows, now using Mac.  Upgrade? Buy again?

  Hello, I bought two version of lightroom in the past.  However, those who were the two versions of windows.  I bought from a MacBook Pro and you want to use lightroom on it since I rarely use my Windows machine more.

  Do I have to buy the new version of Lightroom? My license will also work for Mac?  Can I purchase an upgrade option or do I have to pay the full price to buy Lightroom on my Mac?  I'd appreciate any help or advice on this.

  This isn't a question of CC. The Lightroom you bought allows you to install this version on a Windows computer or a Mac computer. The link that you gave you will allow to download the appropriate version of Windows or Mac. But you will need the serial number that you used to activate Lightroom when you install first. It will be valid for the new installation on Mac. If you buy an upgrade to Lightroom 6, then you need again the number of the previous version in order to activate the new update.

• I bought the app composition unique creative cloud for acrobat.  When I log into my account it does not show that I bought.  How can I get the download to work without buying again.  I have a receipt for my purchase.

  I bought the app composition unique creative cloud for acrobat.  When I log into my account it does not show that I bought.  How can I download this product without buying it again.  I received my purchase.

  Hello

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• I had to wipe my computer and I already had lightroom, is it possible for me to get without buying again?

  I wiped my computer and I had already installed Lightroom. I'm using the same computer, but it was a factory reset, so everything has been removed. I was wondering if there was anyway that I would be able to download Lightroom again without having to buy new.

  You can download Lightroom 5.7.1 from the following Web site: updates

  Simply use your existing serial number to install and activate.

• Deleted purchases telling me I have to buy again

  OK, so I bought music from the iTunes store on my iPhone and I needed more space so I deleted them, but now it says that I do not buy it pls help

  Normally if it is still available on iTunes, you can tap on buy, it will be so I see that you have already purchased the item previously, you can re - download for free.

  If get you support, use the report a problem to the receipt of electronic mail.

• Why should I buy again to install when I have already paid for this?

  Paid for Photoshop CC yesterday by Visa card. And trying to install it from. He always asks me to buy it. The amount has been debited from my account also. Please check.

  Purchases of take the time to reconcile across the Adobe system.

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  https://forums.Adobe.com/thread/1962238

  If you need someone to work with you on this, during the normal work week for the link below then the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• I have an old MacBook Pro that must be restored to factory settings to make it work again, but I want to assure you that I do not lose my products on creative (I can't afford to buy again now!) if I still have my numbers of series from 2012.

  I want to just make sure I don't lose my products when I get my MacBook Pro erased, but they are of 2012 so I'm afraid I won't be able to DL them again!

  Serial number are a permanent feature except under certain conditions.  Use of the cabin serve you when wish you them, always check the compatibility of the operating system.

  Concerning

  Stéphane