Buying a new laptop that was on an old laptop broken.

HI, I recently got a laptop on me and bought a new laptop. How do I deactivate the license on the old laptop (that I can't turn on) and use the license on the new laptop computer? Or I have to cancel my subscription? Thanks for any help

Hello

You don't need to cancel your subscription. Adobe CC subscription allows you to install and activate the product on 2 machines at a time.

So you can install it on the second machine without any problem. However, if you intend to install it on a 3rd that you will always be able to do everything by activating the latter gives you option to disable the old activation in the prompt itself without manually disable the old machines.

Please refer to the following article for Activation requests l https://helpx.adobe.com/x-productkb/policy-pricing/error-activation-limit-reached-sign.htm

For installation, you can use the link according to https://creative.adobe.com/products/creative-cloud

Tags: Adobe

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