By clicking 'SEND FAX' from 8620 Assistant printer does nothing

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• Officejet 6310 all-in-One: can't send faxes from the computer screen

  We use an Officejet 6310 all-in-one printer. Computer of my wife, a laptop Toshiba Satellite Windows 7 Professional, has suddenly come to the point that it will no longer send faxes from the computer screen. We get an error message that something must be installed or reinstalled. We have lost the CD of the software provided with the printer. We can send a fax if we have a document printed to power the machine, and we can print faxes. We lose a lot of paper and ink because of this problem. Help, please.

  Hi GregsterMc,

  Given that the Fax icon is not displayed in the window of printers and devices, you need to uninstall and reinstall the software again. This should solve the problem.

  Thank you.

• When I try to send pictures from windows live photo gallery nothing happens when I click on send photos

  When I try to send pictures from windows live photo gallery nothing happens when I click on send photos

  original title: direct problem of window using the ZP window
  

  What program you use to manage your e-mail?

  Perhaps you need to choose as your default e-mail client:

  The following items may offer a few ideas:

  (555566) how to change default mail Client
  http://support.Microsoft.com/kb/555566

  (306098) OLEXP: "send to" and e-mail links do not work using
  Outlook Express as default
  http://support.Microsoft.com/default.aspx?scid=kb;en-us;306098

  Windows Live Photo Gallery cannot send photos and videos through the windows
  Live Mail or another email clients does not open
  http://www.windowslivehelp.com/solution.aspx?SolutionID=168dd26d-2292-46df-9b07-a293966f5379

• HP 1536dnf: M1536dnf cannot send faxes from charger only from glass.

  I can't send faxes to high feeder if I place the fax on the glass. Message I get is always "the fax storage" and the makers of fax to be sent. Updated firmware to date with no solutioin.

  Welcome to the HP community @perlfather,

  I read your message on the message "memory fax" you're noting on your LaserJet M1536dnf and no faxing. I suggest you power reset of the printer and to make sure that the printer has a connection directly to a wall jack, avoiding power bars and surge limiters.

  • Turn on the printer.
    With the printer, unplug the power cord at the back of the unit.
    Unplug the power cord from the wall outlet.
    Wait at least 15 seconds.
    Plug the power cord into the wall outlet.
    Reconnect the power cord to the back of the unit.
    If the printer does not by itself, press the Power button to turn it on.

   

  Let me know what happens please. I will do my best to help if necessary!

  Send me a 'thanks' by clicking on the thumbs upward! If these steps help to solve the problem, please press "Accept as Solution" too!

  Best wishes!

• HP Laserjet colorMFP M475dn: cannot send faxes from my mac after the upgrade to yosemite

  I used to be able to send a fax from my Macbook Pro using an excerpt and then print the PDF file to the fax on my Laserjet M475dn colorMFP function.

  After installation of OS X Yosemite:

  • a dialog box says that "some of the software of the printer is missing."
  • When I clicked on the button install, then said "you must install the software to use this printer...." If the software is not available in software update, contact the manufacturer of your printer"
  • Then I downloaded the .dmg for laserjet and officejet files (I also have a photosmart that I use for scanning)
  • I deleted the printers and tried to re - add
  • When I add printers laserjet, fax does not show up on top of the list of printers.
  • How can I get the fax driver to install on OS X Yosemite?

  OK, mission accomplished! My ability to fax works on Mac OS X Yosemite!

  So to sum up, here's what I did, although not necessarily in this order:

  1 reset the printing system, which erased all of the devices in the list Printers & Scanners

  2 install the software utility package HP = HP-LaserJet-SW-OSX - Mavericks_v12.34.34.dmg

  3 install the package for the HP printer software update 3.0

  4 restarted my mac

  5 entered in Printers & Scanners and when the dialog box pops up, added the Fax with the driver for Fax selected in the drop-down list to use as directed by the dialog box illustrated by TeK_AcE

  6 tested the fax print in overview and selecting 'Fax PDF' in the menu drop-down PDF. I sent a fax to the fax number of the HP test at 1-888-hpfaxme or 1-888-473-2963

  7. Add the printer again, the driver Laserjet and not Airprint

  Hope this helps someone else.

• HP Officejet Pro 8500 A910 Premium will not send fax from computer with Windows 8

  My printer was working fine on Win XP and I could fax directly from the printer or the computer.  I installed 8 32-bit Windows (I am under an older system that works very well for everything that I use it for - thank you very much) and downloaded the latest driver for HP large & software for Win 8 32-bit.  Everything works perfectly, except for the computer fax.

  If I run the test of the printer fax, the fax test PASSES.  If I run the test fax from the computer, the fax test PASSES.

  If I put documents into the feeder of the printer and use the features of fax printer, it Fax beautifully.

  It's only when I fax from the computer, the screen appears with the status of the queue, then state turns to cancelled each time.

  He has always worked on Win XP.

  The FAX and FAX printer driver for the printer-FAX appeared in Control Panel automatically when I installed the HP drivers/software update.  All the properties of the FAX printer seem good.

  I tried a usb connection and a connection of network ethernet, with the same results.

  Printing and scanning all work fine.  I really like this printer and I love it even more if I could figure out how to get by fax a document from the computer.

  When I say fax from the computer, I mean opening a document saying print, select Fax - HP Officejet Pro 8500 A910, filling the page of information by fax, selecting my cover page options and press send fax.  Everything like I used to do it before I upgraded to Win 8.  When I hit send fax, it is when I get the popup that fax is in queue, then it goes to cancelled.  No error codes are displayed, no clue as to why, no nothing.  If I print the document and put it in the printer tray I can using display printer fax without problem.

  Very weird.

  Well, I spoke with some of the engineers, and they suggested next steps. First of all, here's a thread on a forum of MS on the removal of an alternate driver.

  http://TechNet.Microsoft.com/en-us/library/cc730875.aspx

  Another thing to note is that in Win8, you can easily access the command prompt by pressing the windows key and typing "command prompt".

  In addition, I will PM you walk a few others on the removal of the remains of the software from the back-end of your PC. To be sure, you will need TO follow these instructions to the letter.

  Do these two things and let me know what happens after the installation of the printer again since the direct download link I already provided above.

  Let me know and have a great day!

• After that I upgraded to the mavericks can't send fax from applications

  After I updated my system software of Apple OS X (10.9.2) Mavericks my HP Officejet Pro L7780 will not send a fax from MS Word, and I can not install a fax printer in the system prefs.
  Could someone please help with this question

  This problem was solved in OS update to 10.9.3!

  Thank you ALL!   

• Fax from the HP printer without a phone line

  Hi, I have a HP Officejet 4630.  Is there a way to use my Fax without a phone line?  Ex - is there a computer program I can use or download?  Thank you!

  Hello

  In this case, you don't need printer or fax. Please try:

  http://www.howtogeek.com/168841/how-to-send-and-receive-faxes-online-without-a-fax-machine-or-phone-line/

  http://Windows.Microsoft.com/en-AU/Windows/set-computer-send-receive-faxes#1TC=Windows-7

  (Even set up for Windows 8.1 and Windows 10)

  http://bebusinessed.com/online-fax/fax-from-computer/

  Kind regards.

• OfficeJet 7612: no dial tone when sending faxes from my computer

  I can't fax from my Mac Book.   I can print correctly, my Fax test on the printer report shows all past, but when I try the MacBook fax using the print driver, I get an error of tone number.

  Greetings @RCABrooks,

• Cannot open in a page Web, on the page of the Bank opens a new tab and indicates that the site has moved here, but when you click on the button here it still does nothing

  When I go to internet banking as a clydesdale, it opens a new page to connect, but a few days ago it stopped working with the new update. Now when I click on connect, it says "FOUND the document pushed here." and clicking here opens another page of connection, but after being entered the details the page doesn't load. the same thing happens on other sites, on the other, when I click to read the messages page does nothing, and if I click to open in a new tab the same page is displayed instead.

  GundamGirl said

  Theres been other people having this problem too...

  Yes, for example, that this person- https://support.mozilla.org/questions/1078226 -, but they did not post cost around if any suggestion made a difference, I appreciate your following upward.

  Here are two other things to check:

  (1) connection settings - have they been customized?

  "3-bar" menu button (or tools) > Options > advanced

  Click the mini network, and then click the settings button

  The default value of 'Use system proxy settings' should follow your 'LAN' setting, as well as IE, but you can also try 'No proxy' to see if that makes a difference.

  (2) extensions - test Firefox to turn off Safe Mode

  Firefox Safe mode is a standard diagnostic tool to disable some advanced features of Firefox and extensions. More info: questions to troubleshoot Firefox in Safe Mode.

  Does not work if Firefox: Hold down the SHIFT key when you start Firefox.

  If Firefox is running: You can restart Firefox in Mode safe mode using either:

  • button "3-bar" menu > "?" button > restart with disabled modules
  • Help menu > restart with disabled modules

  and OK reboot.

  Two scenarios: A small dialog box should appear. Click on 'Start mode safe' (not update).

  Any improvement?

• I'm trying to download Flash Player 11.4.402.278. However, when I double-click the file to install it, it does nothing? What can I do?

  I went to the Adobe site to download the latest version of Adobe Flash Player (11.4.402.278). The download was successful. However, when I double-clicked on the file in the download for Firefox, it did nothing. The file security warning dialog box does not appear. I don't know what is happening. Y at - there someone who can help me?

  The download location by default on Windows Vista is the record of downloads, under your user folder. You could try to close Firefox and check there to see if the Flash installation file has been downloaded... If you see it, double-click on the file. If this does not work, try again:

  After you download the file to install Flash on your computer, open the downloads window, right click on the file you downloaded and select "Open containing folder", then take it out of Firefox before running the Flash installation program that you downloaded.

  See Flash Plugin - keep up-to-date and solve the related problems to the title of the update of Flash... There is a link to download the Offline Installer, if the normal download does not work.

• Send Fax from PC to HP Officejet 4500 all-in-One G510

  When I print to fax printer HP Officejet 4500 G510g-m, no sending a Fax screen opens asking the fax information. It goes directly to the print queue and justs sits there saying print.  Fax works OK when sending the fax paper through the machine.

  This is a new installation, using the option install everything on the HP site.

  
  OK, I understand now.  I don't want to give the solution uninstall/reinstall typical as I guess you probably already tried.  If this isn't the case, it's maybe you need.  I have a few questions for you:

• Cannot send faxes from Fax Console

  I have a problem with my fax services.  I went and updated windows for my windows xp.  I downloaded the fax software, but it does not allow me to install it.  Then, I went to the control panel and clicked on Add/Remove programs and then I checked the fax services on windows components area and he told me that I have a service pack 3 and insert the cd. My computer came with any cd or boot disk.  There is not that it is installed on my computer that I bought at Best Buy.  They said that computers are like that. I find that hard to believe, at this time, it's true. However I need help to get Fax installed.  I have a modem with the cable operator and told me that I could run fax over there.  I am naïve when it comes to all these stuff Setup. Please help because I need to fax to work.

  In order to send and receive faxes, you need a conventional fax modem
  with a direct phone line attached.  You can use the broadband unless you
  use a web-based service like eFax fax:
  http://www2.eFax.com/eFax/TWA/page/homepage

  Or consider buying a regular fax and connect it to your phone
  line.

  Carey Frisch

• Photosmart C410 will send faxes from, but will not receive the

  Is anyone able to help me?  I have problems to receive faxes.  I have a distinctive ring (double Crown) and I tried all the settings of the printer to try to receive a fax.  I am able to send outgoing faxes, or faxes to another fax machine I have.

  Well, after the meeting on hold and try to have a HP reprepsentative help me I managed to self diagnose and solve my problem.  For those of you who have this problem - there is a "Auto answer" button on the front of the fax machine.  I have no idea WHY this must be 'market' (who wouldn't want their fax to automatically answer a fax) but that is the question.  I hope this helps others with the same problem!

• 7520 photosmart e-ALL-IN-ONE seems to send emails from scan successfully, but does not work

  The scanner scans and appears to send the email successfully, confirms indeed e-mail was sent but can't

  Hello Annser,

  Welcome to the HP Support forums.  I understand that when you have used the scanning to E-mail feature of your printer Photosmart 7520 enamel never happened.

  For a real-time server update, please call the HP Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you do not live the USA/Canada region, please click here to find the number of Technical Support for your country/region.