C309a printer driver fails to install, the drive M: on Windows XP

C309a printer driver tries to install my drive M: on Windows XP.  Automatic installation of HP fails because the M: drive is not valid.  What should I do?

Hello ChappyD

If the problem is not with the printer but the computer that you got with the Agency. It seems that he may have had only a M:\ drive on the computer before and default installation of this drive that is obviously not valid, windows tries more based on the list of drives you provided previously.

At this point, the best solution would be to re - install Windows on the computer.

However, before you reinstall Windows try the following:

  1. Open the command prompt
  2. type: 'subst M: C:\. "without the quotes and press to enter.
  3. Restart and try to reinstall again.

SOURCE: Officejet Pro 8500 wireless Error Message Invalid drive F: /

Tags: HP Printers

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