C310a - I can't stop all the HP error message pop up when I start my computer
Lately and since the fitting (authentic replacement) cartridges, the error messages - jam paper, cartridge problem paper loading, insist on popping up over and over again, even if I click on the relevant Red Cross to close.
I tried the * beep * and on this forum for a solution. I found the one nearest asked that the printer had to be checked for stray pieces of paper or other debris which would cause these messages to appear. Apparently, they are all related to this type of error.
I checked the printer including the duplex unit, but found no debris, lint or other debris. I have downloaded and run the Diagnostic tool but still once, found nothing untoward.
I'm happy the printer works fine, (it prints, copies and scans perfectly fine).
I have to reset anything? If so, how? Or can someone tell me what I may need to do to solve the problem?
Thank you very much
Alright. I think it's safe to say that it is a software issue and not a hardware problem. So reinstall software has to deal with the problem.
Click Start Menu > all programs > HP > HP Photosmart C310 Seris > uninstall to uninstall the software. Download the latest software and drivers for your printer using the link below, then run it to install the software again. This should solve the problem.
Tags: HP Printers
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