Error message - "this application could not start because the side-by-side - configuration - is incorrect, when you access programs."

Hello

Any help step by step to address this issue would be welcome

On a Fujitsu laptop running Vista and MS office 2010, when I try to access word, excel, or one of the other programs, I get the following error message - "this application could not start because the configuration - side by side - is incorrect." see the applications for more information event log"

Thank you in anticipation

Hi BackrowSteve,

1. did you of recent changes on the computer?

Method 1:

If you are facing the issue only with the Office programs, you can read the following article and check if that helps:

http://blogs.technet.com/b/AppV/archive/2010/06/10/solution-possible-side-by-side-error-when-sequencing-Office-2010-on-Windows-Vista.aspx

Method 2:

If not, then you can uninstall all existing versions of Microsoft Visual C++ Redistributable Package and install the latest version of Microsoft Visual C++ 2010 redistributable and check if it helps.

Step 1: To uninstall the package:

a. open programs and features.

b. in the list, find the Package redistributable Microsoft Visual C++ and click on it.

c. click on uninstall at the top of the list.

Step 2: Download and install the latest package depending on the version of Windows Vista, you use and see if it helps.

Package redistributable Microsoft Visual C++ 2010 (x 86)

Package redistributable Microsoft Visual C++ 2010 (x 64)

Hope this information is useful.

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