C4385 will not complete the configuration of Windows.

C4385 will not complete the configuration of Windows. Windows 7 operating system. Netbook for wireless configuration. Installation runs smoothly until the last step, the configuration of Windows. Looking for HPPhostosmartEssential.msi. I can't on my computer. I tried full uninstall and reinstall the software with the same results.  Due to the configuration of Windows does not complete, the drivers are not installed and I can't use the printer.  Any ideas how to locate HPPhostosmartEssential.msi or how to complete the configuration of the window?

Hello

Before the relocation, try using windows install cleanup utlity to locate and remove HP Photosmart Essential. Please click here how it works. Since the documentation mentions on PSprinters, you must find and remove the HP Photosmart Essential.

Click here to download and run this utility. Once you are able to do these steps, perform the reinstallation.

Tags: HP Printers

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