c4795 PSC fails to create the file to scan to computer
I had the previous models of HP psc units and they worked and I am familiar with the process.
I uninstalled and reinstalled (with the downloaded version) software.
The scanner works, it shows a preview, but when click Finish (to send images on computer) the progress bar gets up and goes (fast track I think) and no file is created.
This is the acutal post the link above, that solved the problem for me:
05/11/2009 15:59
Hello
We have worked very hard on a work around for this problem.
I want to thank the many scholars colleagues in various parts of the world to help create this solution.
The problem is caused by a dll that is not upgraded during the Cue 13 install.
The correct version of this dll can be found here - filename hpqxmlul.dll
FTP://noscnfil:[email protected]/
Save this file on your PC and then copy it to the correct location.
For 32 bit
C:\Program Files \Digital Imaging\bin
For 64-bit
C:\Program Files (x 86) \HP \Digital Imaging\bin
After you have copied the file to the correct location and replaced one that was it restarts the PC and the problem of scanning should disappear
Please respond correctly after you have your scan job
Thank you
Tags: HP Printers
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Copyright (c) 1982, 2005, Oracle. All rights reserved.
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---------- ---------
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---------------------------------------------------------------------------
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