My Pro 100 will not print Yellow

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• C7180 WILL NOT PRINT YELLOW

  My C7180 printer will not print Yellow not, instead, it prints green.

  The yellow cartridge has been replaced several times, and they contain green ink does not yellow.

  I learned that the Lt Cyan or Cyan is a bleeding into the yellow cartridge.

  I emptied the yellow ink before you replace it with a new yellow cartridge.

  All other colors seem to be OK

  Is it possible to COMPLETELY CLEAN all inks, clean the head and install new cartridges?

  Hello 09irishman40,

  Thanks for being honest in describing what happened before the show.

  It's a hardware problem as the print head and the way by which the yellow ink will are damaged.

  I would recommend that you call the HP Technical Support.

  I don't know if the printer is under warranty, but then HP Technical Support could provide a better options for you in this situation.

  Kind regards
  Jabzi

  Help the community by marking this post.
  Your question has been answered? Mark it as a accepted Solution!
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  I work for HP

• HPofficejet pro 8000 will not print photos

  My printer will not print jpeg or tiff files, when I try deals just to save it to my documents. It will print other docs okay. such as word or e-mails

  Thanks for the reply.  I did try the print and scan doctor and any other help desk services, that I could find!  All said that my printer was ok my OS is windows7 32 bit.

  I've now solved!  I tried to print on windows photo gallery and I found that I had somehow "print to file" selected.  Maybe it will help other users who may not print photos.

  Concerning

• HP officejet pro k550 will not print a test page using the printer buttons.

  How to print a test page to make sure that this printer is still operational?

  I tried all the instructions release possible jams printer, deleted and reinserted the printheads and clean the rollers.  When you press the keys on the front of the printer, it will not print a test page.  and no led error display.

  The printer has been connected to another computer and stopped working last summer.  The printer does not respond to commands from the computer, nor would he respond to the keys on the front of the printer itself.  I can get the printhead to move using the controls on the front of the printer, however.  The printer is not currently connected to any computer and the nearest computer has not installed the appropriate drivers.  Initially the printer is connected to a desktop computer Dell Windows XP (sp 3).

  Here's how to print a self-test of the control panel page.

• 8500 will not print Yellow

  I have a HP OfficeJet Pro 8500 Wireless all-in-one printer and I can't seem to print the yellow color. I have cleaned the print heads (manually, as well as through the machine), calibrated their, them aligned and installed nine original cartridges HP... all colors. The printer recognized the original the new HP ink cartirdges and shows them to 100% of its capacity of ink... I have prnted a test page and cannot get yellow to print... all other colours print fine... I did a test print page General windows and still no yellow.

  I need print some important documents and the cards and need yellow to work and am frustrated that it does not work... Can anyone help me ID a problem I can fix and advise what's happening here?

  Thanks in advance for any help.

  Bill Carroll

  Las Vegas, NM

  Hey @MtnSquid,

  Welcome to the Forums of HP Support!
  
  I would like to help you today to identify the problem with the yellow ink not print on your HP Officejet Pro 8500 Wireless all-in - One Printer. First of all, I would like to thank you for the detail that you included in your post about troubleshooting you have already completed the steps. You have already run through the troubleshooting steps recommended to solve this problem of print quality.

  Now at this moment I think that your problem is your black and yellow print head. Because you have already replaced your cartridges, cleaned and aligned to your printing system we know at this time that the yellow cartridge is defective. The black and the print head yellow is what controls the black and yellow cartridges for printing. Because the yolk still does not question must lie with this print head.

  According to the HP Support document: solve print quality problemsonce the following steps are performed:

  • Solution: use genuine HP cartridges
  • Solution 2: Check paper
  • Solution 3: Check the print settings
  • Solution 4: print and evaluate a Diagnostics Page of print quality
  • Solution 5: Check the image

  The last step is to "replace one or two print heads. In this model of printer, you have a Cyan-Printhead Magenta and black and Yellow Printhead. As I said previously, because this problem only affects your yellow cartridge that your problem lies in the black and yellow print head.

  You can buy the black and yellow print head locally or hpshopping.ca: black and HP 940 yellow print head Original. The part number is C4900A and it cost about $64.99 before taxes.

  However, be aware that there is always the chance that this print head does not solve your problem of yellow quality because this may be the beginning of your print system failure. If the new printhead fails to solve your problem to a replacement printer would be necessary.

  If you want to explore alternative options, I would recommend that you contact our Technical Support telephone queue.

  HP Technical Support can be reached at the: 800-474-6836.

  Please let me know if this post will help you. I can't wait to hear strings attached good luck!

• New to Pro-100, do not print, problems with a color cast or poor shadow values

  Hi forum! I am a new owner of a Pro-100. I have a Pro - 9500 Mark II.

  I have a symptom of having a kind of dominant to my dark values on several tests of purple color printing. I printed with photoshop and everything just app photo apple - same result.

  My blues are supposed to be blue electric/royal, but I'm close to the Navy. Violet is also in shades clear, but not as obvious.

  My nozzel checks look good, I did a cleanup, tried a few different profiles...

  All advice appreciated. The image below is an idea of what I see. I'm not in a piece of color balanced to take a picture of my impression with the monitor. Thank you!

  

  Fixed! I got on the Horn with support canon technique. Mary told me download Print Studio Pro. We made some adjustments and I now have a good impression. the result is great, but the process seems like a band-aid to put on/in photoshop. I wonder if the question is more photoshop, or even more with the software of the printer... But, Cannon was very helpful, the whole process takes about 30 minutes.

• OfficeJet Pro 8210: Officejet Pro 8210 will not print - need to finish the setup message

  I have installed, implemented the 8210 OfficeJet Pro, HP Universal print driver HE managed mode, installed ink cartridges and printer alignment sheet printed.

  I plugged it in via USB, and the system set up the printer correctly.  I went to print a test page and the printer displays the following message:

  'To print, you must complete the installation.  Press OK and follow the instructions or choose? ».  I press OK, but nothing is displayed, it just goes back to the main menu and the help screen is useless.

  I can print reports in the menu of the printer very well, it will not just print the system Windows 10.

  I've implemented 8 of them exactly the same way with no problems.  I think I can try free managed mode.

  Does anyone know how to reset the printer to factory specifications, so I can restart the entire process to help self-directed mode?

  I took a cat with HP to solve the problem yesterday.  We had to install the full version of the software rather than the base driver.

  It's strange because I had a different Pro OfficeJet 8210 on my work system a few days earlier by using the old driver.

  In any case, it worked, so the problem is solved.  Sorry for without closing the post earlier.

• Now my HP Officejet Pro more will not print Photos or anything else!

  Here I am once more.  I finally solved the problem that I had been downloading the software for my HP printer after that I downloaded Windows 10.  I could not download any software without getting an error message 'download cancelled '.  I was able to print pictures and letters typed with WordPerfect X 6.  I'm embarrassed to say that I accidentally fell into the solution and now I can scan, send faxes again.  Yay!  Problem is NOW, I'm more able to print photos, or anything else!  I go through all the motions and send the message to the printer to print, but nothing happens.  I have already run the hppiw.exe and configure the printer.  When I try to run the HPPSdr.exe, he unzips the file, the printer appears as "installed" and click on the 'Next', I get a screen with 3 different ways to connect the printer to my computer - I choose USB because it'S the way I was connected.  Then I get a message telling me to do that my printer is on (it is)!  and try a different USB port (I have) or try another USB cable (I HAVE!)  OK, so FINALLY I get to the point where I am able to print on a HP Officejet Pro 8600 N911g series Print Page of Diagnostic quality, AND DOES IT!    But I also know there is a problem with the software and I need to uninstall and click the Support link and the Driver to download new software.  But when I click on the link, I'm told I'm not connected to the internet - here we are again.  I'm exhausted.  I am 65 years old and I've been at this for 96 hours.  I've corrected the problems of scanning, but now I can't print while yesterday I was able to do it!   Arrrrggggghhhhhh.

  Can someone tell me why I get the message 'not connected' when in fact I AM connected to the internet?  sigh/smh

  Hi @Galego,

  Welcome to the HP Forums!

  I see that you can not print with your HP Officejet Pro 8600, on 10 of Windows, and I'm happy to help you!

  Please, try the steps in the following order:

  • Uninstall the software. Uninstalling the printer software.
  • Unplug the printer USB cable.
  • Clean boot the computer. How to perform a boot in Windows.
  • Disable all Antivirus programs. Disable Antivirus software.
  • Disable all firewall programs. The WF of end-to-end.
  • Create a new user account. Management of user accounts and connections (Windows 10).
  • Reinstall using the printer HP install wizard for Windows. (Wait for the software to tell you to plug in the USB printer cable).

  Then, run the HP print and Scan Doctor to verify that everything works.

  I hope these steps help!

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

• Jet office pro 8500 does not print Yellow - no error messages and printhead life shows good

  I have an Officejet Pro 8500 A909n Prime that doesn't print Yellow. I have replaced the yellow cartridge twice, cleaned the printheads as well regular and deep cleaning, and I cleaned the contacts on the print head. Current information shows the printhead as good quality. The amount of ink is correct. There has never been no error messages whatsoever. What gives?

  {The content removed}

  Sorry, but none of your suggestions helped. What I suspected at the outset was the printhead and it seems to be what needs to be replaced. HP and print heads are a big problem and I had this problem on previous models of the officejet family. My Canon has been in service for seven or eight years and I have never had a problem with it. I think that if I replace this printer that I might have to consider anything other than HP. Thanks a lot for your help.

• HP laserjet Pro M201dw will not print e-mails... Help Shlomil

  In the hope Shlomil will help me again... same setup / printer with Mac Air 10.10... no emails printed but no other impression... on the print screen will not show document - Yes prints blank page... for other selected printers, it indicates the documents and prints.

  Also... It seems to return to single-sided and uncheck duplex.  I have to check each time to make sure that all the settings as good for her to work on documents.    Of course.. This does not apply to above email question.  Send an email using Mac Mail.

  Help, once more...

  Fran

  Thanks for letting me know @pathfinder2020 .

  Here is a document for information ePrint. Getting started with ePrint.

  Select are there any limitations when you use ePrint? ePrint does not support printing duplex (print on both sides of the page).

  If they use an Eprint application, it can print duplex if the printer supports.

  This document provides information on how to use ePrint & mobile.

  I hope this helps.

  Thank you.

• Pro - 100 will not work with Print Studio Pro

  I downloaded and re-installed Digital Photo Professional and the print driver software 'IJ' Cannon, but when I try to open Print Studio Pro, I get the error message "printer supported by this software is not found."

  The printer works well with Photoshop, but I prefer the improved features of the Canon and the ability to print directly from DPP program.

  Mini Mac OS X worm 10.9.5

  Fixed!

  All software are the latest versions, but after downloading the latest printer driver, I still need to go back to system preferences and uninstall the printer in the printer list and then reinstall it, making sure to select the new driver (it is the one which appears as 'Canon IJ' on the list, not 'Hello').

• HP Officejet Pro 8620: HP Officejet Pro 8620Print will not print oversized envelopes

  I thought I had followed the instructions allegedly simple re plug my new printer HP Officejet Pro 8620 in turn. Something to do with the connection via ethernet? I plugged it with a money USB cord.

  Then, when I tried to print something printable HP, the site does not recognize or find my printer.

  I also can't seem to print envelopes of various sizes. The instructions to keep your printer drivers on the evolution of the saying.

  Can you please help? The saleswoman of Staples said it would be easy. HAH!

  Thank you for your time and let me ride my rants. I enjoy your site and it.

  Hello

  HP pads are only available in the network connection, and no USB connection.

  To connect the printer to the network yoru connect it to your router wirelessly or through an Ethernet cable to any of the router LAN port, then you can activate printable HP.

  You must reconfigure the printer by opening the HP Officejet Pro 8620 software, and then click the utilities tab.

  Click Printer Setup and software and follow the steps to connect to a network printer.

  To set a custom size support size envelope follow these steps to configure the size within the confiugration forms your system, then the size configured support will be available in the print driver.

  You can follow these steps to set a medium size custo:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8610/8620/8630-e-all-in-one-printer-series/5367611/model/5367613/document/c03890386/

  Note that the printer supports a size order of 76 to 216 mm (3.0 to 8.5 inches) wide and 127 to 356 mm (5.0 to 14.0 inches) long. any value higher or lower is not supported and is not listed by the print driver.

  Shlomi

• New 351 tricolor cartridge will not print Yellow or mix for green

  I am using Windows 7 64 bit

  My printer is an all-in-one Photosmart C4580

  No error message

  I tried to use the HP Digital Imaging Monitor but it is not installed.

  I tried to know where download and install one but cannot uinderstand where to buy.

  The problem is that I don't seem to be able to make green.  Also the yellow seems to be missing.

  The cartridge is new.

  Can you recommend something and give me a URL where I can download and install the imaging monitor?

  Thank you very much

  Best wishes

  Sky

  Hi Sky,

  You can take a look at a video that I'm a link so that you can check your system for the digital imaging monitor and activate it if possible.  Video

  If you need to download the software, you can find here.

  Before you get too involved in the end of the printing software, I suggest that you make sure that you don't have a hardware problem.  If you make a color photocopy of something that has green inside, the Green comes out?  If this isn't the case, you must be a hardware problem.  I would not spend time on the software until the hardware problem is resolved.  Let me know how it goes.

• OfficeJet Pro 8620 will not print duplex

  I use an iMac and OS X v10.10. I can print duplex when I'm on the web using Safari, but when I'm offline and want to print from Acrobat, Word, or Excel, I can't - there is no option for double-sided printing in the print dialog box. What gives?

  Hello
  Please follow the steps below to automatically print double-sided print jobs:

  Open the file used to print, and then click the file menu and select print. The print window is displayed.
  NOTE: The print window might be minimized. Click Show details to see all the available parameters.

  Open Adobe Reader print dialog box, then click the printer... button. the complete system shown print screen will allow other parameters such as printing duplex, bureau skip this step...

  Click on the area of selection below, listed as the name of the program (e.g. TextEdit)
  Will appear as Copies & Pages within Microsoft Office applications.

  Select layout from the drop-down.

  Set the duplex option as the binding edge (Portrait) Long or short edge (landscape) bond.

  You can save the settings for later use by clicking preset > save current settings as preset. By default, a used preset will remain until another preset will be used.

  Kind regards
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• HP officejet pro 6830: will not print in color

  I just bought an officejet pro 6830 e al. in a printer and I can't seem to print in color. I can copy in color by manually typing the colors and all my test prints out ok too. I even tried to clean the print head.  My operating system is a Mac OS X 10.11 El capitan. Can anyone help with this problem.

  @mzacc, welcome in the community of HP,

  I saw your post about how you are unable to print in color, to your Officejet 6830 and I wanted to share my own suggestions with you. See the link and the steps below and judge. You should be able to print in color later.

  • Click on this link and try all the steps: color or black cartridge isn't printing
  • Here are some other suggestions, I have to try the Mac:
  1. Reset the printing system
  2. Restart the Mac.
  3. Download and install the complete driver: e-all-in-one HP Officejet Pro 6830 Printer series full feature software and drivers
  4. In addition, to download this driver: HP v3.1 for OS X printer drivers

  Click on the "accept as Solution" If the issue has reached a resolution! Hit thumbs up below like my post or show thanks to me to lend a hand!

  Have a nice day