C552US CD - RW drive find you incomplete or damaged registry
Maybe it's a coincidence, but I reported in case it has nothing to do with it. Windows Update yesterday reported there were available downloads and I downloaded and applied everything except those optional and a patch of PowerPoint Viewer who refuses to install, so I always jump more.
To restart, I put a CD in the drive to rip, and Windows Media has always said that I had to put a CD in the drive. Earlier in the day I had shown a DVD, so I don't know that he was working at that time.
Shows Device Manager CD player with a yellow triangle and an exclamation point. It reports also itself as a CD - RW Optiarc CRX880A ATA Device. I don't remember if this is how he previously reported itself, but it's a DVD-ROM also.
Under properties, general tab, device status, it says: "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)
Click on 'Search for solutions' to send data about this device to Microsoft and to see if there is a solution available. »
When I click on 'Check' solutions, said of the window, "could not load driver software. Windows informs you if there are steps to take to get your operational device. "Under Details of the problem:
Description:
Windows was able to successfully install device driver software, but the driver has encountered a problem when he tried to run. The problem code is 19.
Signature of the problem:
Problem event name: PnPDeviceProblemCode
Architecture: x 86
Hardware ID: IDE\CdRomOptiarc_CD-RW_CRX880A___KH17___
Configure the class GUID: {4d36e965-e325-11ce-bfc1-08002be10318}
The PnP problem code: 00000013
Driver name: cdrom.sys
Driver version: 6.0.6000.16386
Driver date: 02/11/2006
OS version: 6.0.6000.2.0.0.768.2
Locale ID: 1033
When I click on "Check online for a solution now", the status bar comes alive for a few seconds, and then the window closes without report success or failure.
I also have 'Update Driver', and it seems to be successful, but have not eliminated the problem.
Ideas, anyone? Thanks in advance for your help.
Follow this link it solve us the problem http://support.microsoft.com/kb/314060
Tags: Notebooks
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