C5550 will not scan with the new IMac

New IMac, OS 10.8.5

Fine printing

Drivers loaded according to instructions

Does not scan

Error message on printer: scanning problem - try computer

Error - cannot open the Scanner because of a problem

Using the USB Port

Help!

Hello

Have you tried one of the methods below according to the availabilities for the C5550?

http://support.HP.com/us-en/document/c03550518

Shlomi

Tags: HP Printers

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