C7280 - Microsoft Diagnostics said: HP driver issue crashing Office 2007

I have Samsung Q310 laptop with Vista connected wireless to HP C7280.  The printer works fine, but deliberately out to an Office like Word or PPT application, Office gives an error message indicating a crash and restarts the application.  Irritating, but not catastrophic.

I ran Diagnostics MS that said it was a problem of driver HP and HP is working on that.  I ran the update of HP and he says that the drivers are up to date.  Please can you advise if there is a fix in the pipeline?

Thank you very much.

Hello, HardCopyTed is indeed correct, the HP and Microsoft have taken measures to help solve this problem. If you are looking for an easy way to find the update for your product, then check this document...

http://support.HP.com/us-en/document/c01584850

You will find a path to the driver of your products and download page of SW and the question around. I recommend that you install the update.

Tags: HP Printers

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