call from windows service center; the calling number was + 97482013. I hung up

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• Call from Windows Service Center on errors in Event Viewer

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  From: tech windows * address email is removed from the privacy *

  Date: 13 February 2013, 16:32:45 EST

  Topic: WINDOWS TECH

  Madam, Sir, this e-mail is sent to you to confirm the real you talk to Jeff Ipkiss certified technician working for the computer windows and his employee Id: 0786JF. So if you need any information about this agent or company you can log on: www.techepc.com or you can call our help line number: 1-201-285-2011.

  Thanking you

  Windows Tech

  It's a scam

  See the following links for more information:

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-security/i-fell-for-the-eventvwr-phone-scam/8e79cd60-0a09-4ED6-85b0-056230878815?page=1

  https://krebsonsecurity.com/2012/08/tech-support-phone-scams-surge/

• Received a call from the agent to inform that they are with the Windows Service Center, is this a hoax?

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• Windows Service Center call me telling me to open my computer windows FRAUD?

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  What is c? Windows technicians call me or send me an email?
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  Hello

  It's a scam.

  Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  We have all the errors and warnings in our Event Viewer

  If you gave them remote access and you do Internet banking, contact your bank, explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  See you soon.

• I downloaded Windows XP from the Windows Service Center. It is an exe file. How can I extract this to a disc and burn I can install it?

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  original title: Burning a disk XP

  Putting aside if the 64-bit version of XP is what you need, when you ran the exe, the file that was extracted (i.e., in the folder named "xp") should have been an ISO file.

  Files ISO are CD images and are intended to be burned (NOT copied) to a writable CD.

  Assuming that you have the correct hardware (CD burner), you can burn your ISO as described here: http://windows.microsoft.com/en-US/windows7/Burn-a-CD-or-DVD-from-an-ISO-file

  Note that what you downloaded is NOT "Windows XP Mode" which is available for use with Windows 7 Professional, enterprise or ultimate edition.  The image you uploaded is for installation on a separate computer (or in a dual-boot configuration) - assuming you have the required license keys.

• scammed by windows service center

  I have just been scammed by the so-called Windows Service Center. I stupidly that they have control of my computer by remote access, and then when they started asking for money to fix it, I said I could not payt eh $300 they then said that I could do a Bonu $ 20! by Paypal, but I would not type in my paypal password. Then, she said she couldn't helpme but the recall on this number 03-9001-8830 in Melbourne when I didn't use their service. I had dialed the number on another phone and he did respond by Windows Service - but that they were scamming.  I am now reallyworried that they can again access my computer... after they ahd remote use of this one. Have I really clogged?  I went and changed my password hotmail frm immediately another computer (that I had while they were line n).  Can't believe I was gullible that I am usually very wary, but they identify problems that we've been a... aargh!  Can someone pls help - I'm so worried! My partner is abroad, and he'll be furious if I caused a big problem. Thanks, Anna

  Hello

  Yes, it's a SCAM!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Its a total scam. Uninstall their software and then perform a system restore before you install.
  Change all your sensitive passwords at all sites - e-mail, Bank, credit cards and others. (Do not
  on the computer compromise and it would be better to do it on the phone or in person.)

  You can even restore your system to factory fresh to make sure their software violates not
  your security. (Ways to re - install Windows Clean - removing everything on the backup drive so all the data
  before hand.)

  ====================================================================
  ====================================================================

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Do not fall for the fake phone Tech Support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  ===========================================================
  ===========================================================

  Follow these steps carefully:

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be more difficult to detect as the
  cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  After the removal of malicious programs:

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  ======================================

  If necessary AFTER THAT you are sure that the machine is clean of any malware.

  How to do a repair installation to repair Windows 7
  http://www.SevenForums.com/tutorials/3413-repair-install.html

  I hope this helps and happy holidays!

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• A message from windows live saying the acct has been hi-jacked by a hacker and they wanted our mobile phone # send a text msg to solve the problem.

  problem of pirate?

  We received a message from windows live saying the acct has been hi-jacked by a hacker and they wanted our mobile phone # send a text msg to solve the problem.  We have not so much text msging and then they want all sorts of personal information (name, DOB, address, e-mail addresses, etc.) and we do not want to do that.  is this a legitimate windows msg and is it possible that I can call someone from microsoft was finishing speaking?  Thank you.

  Hello

  That sounds like a SCAM don't respond so not! Unless you have launched the contact of its likely someone
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  Unfortunately the answers is a site of support of peers supported and has no real influence
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  Check with Windows Live Support and Forums

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  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

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  Hello

  Acrobat 8.0 is not compatible with Windows 10.

  To install Adobe Acrobat Pro 8.0, your Windows system must be running Microsoft Windows 2000 with Service Pack 4; Windows Server 2003 (64-bit or 32-bit editions) with Service Pack 1; Windows XP Professional, Home, Tablet PC, or editions x 64 with Service Pack 2 or Windows Vista Home Basic, Home Premium, Ultimate, Business, or Enterprise (32-bit editions or 64-bit). You must have Microsoft Internet Explorer 6 or 7 is installed.

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  The system could not find the environment option that was entered.

  When I try to install the updates:

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  Hello

  I suggest you try the following steps:

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  Step 2: You can follow the steps provided by Vincenzo Di Russo MVP to get rid of malware on your computer, please click onhere.

  You can see the steps mentioned in the link below

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  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

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  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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  Please repost your question in the Discussion Windows Media Center Group to: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windows.mediacenter where the Media Center experts will be happy to help you.

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  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.