Call telephone warning I have malware on my computer Windows...

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• How will I know if I have malware on my computer?

  Facebook, says I have malware on my browser - I only use Safari it is the latest version... I changed my PW on FB, erased my story; unchecked then java script erased, then checked the javascript code.

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  Husband-Lyn

  Facebook, says I have Malware

  Please post a screenshot that shows what you hear. Please do not include personal information.

  Start a reply to this message. Drag the image file in the editing window downloading. Alternatively, you can include text in the response.

• The Windows performance team call stated that I have error on my computer a scam?

  Someone called me from a phone number not identified, he said he has worked to run Windows and my computer was sending messages to them. He said that my computer is damaged. He had a very thick accent. When I asked why he was calling from an unidentified phone number would not answer that question. I hung up after asking him to give me more information about who he was and the evidence that he was who he was because he wouldn't give me an answer that makes sense. Was it legitimate?

  Hello Donna1656,

  Microsoft has none of the unsolicited telephone calls about your computer sending errors.
  This call was a scam and it's good that you did not continue with the call.

  Please see this information to protect yourself and your computer.
  http://www.Microsoft.com/security/online-privacy/msName.aspx

  Thank you

  Marilyn

• Are the phone calls that I get who claims to be a ' windows computer support "legitimate?

  I received phone calls from someone saying that it is of "support windows computer.  He said my computer sends error messages and I have malware on my computer and he wants me to run www.ammyy.com (remote desktop software) to allow them to get rid of it for me.  Her accent is very strong, so I can hardly understand him.  Is this a legitimate call from a person in charge of Windows to the actual address?

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• my pc seems to have picked up some malware some body called on this subject there is say my computer crashed completely within 72 hours but I was still 20 minutes in bed at a time can help you

  my pc seems to have picked up some malware some body called on this subject there is say my computer crashed completely within 72 hours but I was still 20 minutes in bed at a time can help you

  Hello paulfletcherza,

  It's a scam; don't worry about this.

  Microsoft does not contact you and / or allow someone else to contact you.

• Suspicious call telling me that I have problems with my computer and turn it on

  I got a call tonight from a woman with a heavy Indian accent, claiming that there was something very wrong with my computer (virus, or something like that) and she wanted to check a number on my computer (ISP?.. .not ISP because I know what it is... another type of number) and I could only get the number if I turn on my computer.  Been suspicious so I asked who she was.  Quickly, she replied that she was working for a company that supports Windows XP and Vista.  I asked the company and name and she said his company's Solutions megabytes and it was called Genny/Jenny Williams number 102 (I asked his employee number).  I informed her that I was very suspicious and asked for a phone number.  Basically, she said that she only wanted to help and could not if I don't turn on my computer.  I pushed and asked for a phone number as she says that she asks xxxx (town 2 miles where I live).  I was persistent and spoke to him longer then told him to give me his number and I'll call him his back to make sure it was legitimate.  Suddenly, there was silence on the phone.  I was right to do what I did?  I am now very worried that maybe I have a virus/spywear on my computer (I am currently scanning it w/Windows Defender and Weboot Anti Virus and Spy Sweeper to see if it comes out clean.)

  It is a common scam. Do not give them information, do not give them access to your PC and do not go to all the websites that they suggest. One moment. See:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  (these people often but not always use the name of Microsoft)

  If you had him leave on your computer you would certainly had malware on it, because she would have said it. You did the right thing.

  There is no way she could know whether or not you have malware on your system before she calls you.

• How to make calls telephone entrants House to show on computer?

  Original title: show phone numbers.

  Windows XP SP3, PCI Soft Data Fax Modem with SmartCP. My question is how to make calls telephone entrants House to show on computer?

  I have phone line connected to the modem 'in' connection and main phone is connected to the "out" connection. The computer used to display incoming calls from land line, but I had a crash that required me to do a clean reinstall of Win XP and etc, etc, and I don't remember how to set up.

  Thanks in advance,

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  CallerID display isn't natively provided by Windows XP.  Either you need to reinstall the software SmartCP and/or additional software originally installed on your computer.

  Go to the website of the manufacturer of your computer for you make sure you get the correct version.

• I just got a call from somewhere in India that I have problems with my computer.

  Original title: hoax call?

  I just got a call from somewhere in India that I have problems with my computer. They know this, because I have generated error reports. When I asked how I could be sure who they were they led me to a screen with a ref to no error report. and he cites correctly for me. When I was asked to sign up for control of my computer for them to correct these errors, I refused and hung up. What happens with all those errors that we report to microsoft when our computers generate the error reports and how these appellants knew my error report reference.

  Fake phone calls to technical support

  Such unsolicited telephone calls are almost always a common scam. Do not let them give any info, donot give access to your PC, not give them all the money and donot go to all the websites that they suggest. One moment.

  Error reports contain no personally identifiable information. These people are hoping that your system recently sent to Microsoft to make their call seems more legitimate.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft does ever not requested for telephone calls of support or security.

  (such persons may use names other than Microsoft as well)

• I have just started with a new internet provider and get phone calls from a source to say that they are windows and the need to access my computer because its infected in windows. It is this true.

  I have just started with a new internet provider and get phone calls from a source to say that they are windows and the need to access my computer because its infected in windows. It is this true.

  No, it's a scam, ignore the call.

  Just hang up, they are trying to steal your information or to install a virus on your PC.

• I keep getting phone calls asking to sit in front of my computer, so they can solve a problem I have with windows. Is this correct?

  I get 1 or 2 calls a week. Its an Asian man, says, the problem is to allow people to access my bank details Ect connections. I told him to get windows to contact me directly, but nobody has yet.

  I get 1 or 2 calls a week. Its an Asian man says the problem allows people to access to my bank details...

  Reported people on these calls for a person who represents Windows (note: not Microsoft).

  It is a scam! Not to follow their instructions or advice and not to provide ANY information to them.

  Because they use the internet lines and/or phone to complete their fraud, there may be federal agencies in your country who are interested in discovering their calls. Their report directly to the appropriate agency if you feel you can contribute to their arrest and the charges.

  Microsoft do NOT pick up the phone and start dialing customers and never phones/e-mails asking for personal information or asking them to visit a web site! Please do not take into account these calls and hang up immediately.

  Click on the following article for more information.
  Don't fall for the phony phone technical support

  The next time someone calls trying to separate you from your money hard-won, tell them that you are owner of an Apple.

  On another note, if you have problems with your computer, please do not hesitate to post a description of the situation and the error messages you received in those forums. We would be happy to help you. (information staff unnecessary or requested !)

• I have xp pro I have activated telephone went through all the steps said active windows computing took me to the login screen, but when I try to log in, it tells me I have activated windows

  I have xp pro I have activated telephone went through all the steps said active windows computing took me to the login screen, but when I try to connect, it tells me that I need to activate windows so I click on activate the itr tells me that windows is already activated, then takes me in the newspaper and did the same thing

  To delete the message you are already enabled, you can force the activation on reboot. If the wpa.dbl and wpa.bak are damaged, they can cause a problem.
  Restart in 'Safe Mode '.
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  Now, the message must be deleted, and you can now re-enable. TaurArian [MVP] 2005-2010 - Update Services

• scype says I have Malware

  Scype says I have Malware.  How will I know if it's true

  What message do you get?

  To verify that your PC is safe or contain malware, run full scan of the system with:

  http://OneCare.live.com/site/en-us/Center/whatsnew.htm

• A call from Microsoft (would have) to repair my corrupted computer?

  received a call from a man who said he represents Microsoft windows and my computer was very damaged. He said hitting CTRL, microsoft windows and R key. I hang up. I guess it's a scam. What happens when you hit the keys?

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.