Suspicious call telling me that I have problems with my computer and turn it on
I got a call tonight from a woman with a heavy Indian accent, claiming that there was something very wrong with my computer (virus, or something like that) and she wanted to check a number on my computer (ISP?.. .not ISP because I know what it is... another type of number) and I could only get the number if I turn on my computer. Been suspicious so I asked who she was. Quickly, she replied that she was working for a company that supports Windows XP and Vista. I asked the company and name and she said his company's Solutions megabytes and it was called Genny/Jenny Williams number 102 (I asked his employee number). I informed her that I was very suspicious and asked for a phone number. Basically, she said that she only wanted to help and could not if I don't turn on my computer. I pushed and asked for a phone number as she says that she asks xxxx (town 2 miles where I live). I was persistent and spoke to him longer then told him to give me his number and I'll call him his back to make sure it was legitimate. Suddenly, there was silence on the phone. I was right to do what I did? I am now very worried that maybe I have a virus/spywear on my computer (I am currently scanning it w/Windows Defender and Weboot Anti Virus and Spy Sweeper to see if it comes out clean.)
It is a common scam. Do not give them information, do not give them access to your PC and do not go to all the websites that they suggest. One moment. See:
http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .
(these people often but not always use the name of Microsoft)
If you had him leave on your computer you would certainly had malware on it, because she would have said it. You did the right thing.
There is no way she could know whether or not you have malware on your system before she calls you.
Tags: Windows
Similar Questions
-
I just got a call from somewhere in India that I have problems with my computer.
Original title: hoax call?I just got a call from somewhere in India that I have problems with my computer. They know this, because I have generated error reports. When I asked how I could be sure who they were they led me to a screen with a ref to no error report. and he cites correctly for me. When I was asked to sign up for control of my computer for them to correct these errors, I refused and hung up. What happens with all those errors that we report to microsoft when our computers generate the error reports and how these appellants knew my error report reference.
Fake phone calls to technical support
Such unsolicited telephone calls are almost always a common scam. Do not let them give any info, donot give access to your PC, not give them all the money and donot go to all the websites that they suggest. One moment.
Error reports contain no personally identifiable information. These people are hoping that your system recently sent to Microsoft to make their call seems more legitimate.
Please see:
http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .
Microsoft does ever not requested for telephone calls of support or security.
(such persons may use names other than Microsoft as well)
-
Windows calls home to tell you that you have problems with your computer
I get phone calls from windows
I get phone calls from windows
It's a scam. How does Microsoft know that you have a problem? Hang up on them the next time they call. Bruce Hagen
MS - MVP October 1, 2004 ~ September 30, 2010
Imperial Beach, CA -
original title: + 011 phone calls
I just got a phone call from + 011 indicating that I have serious problems with my computer and they provide a Microsoft service problems. It sounds like a crowded call center and they can tell me their name and they tried to set up a remote entry on my computer. That's when I hung up. Is - this legitimate because what it really looked like a trick.
Not legitimate... do not answer the call... Mike Hall MVP - Windows Expert: consumer http://msmvps.com/blogs/mikehall/
-
error 1723
my system is continually showing error 1723 when removing java, it shows that I have problem with my windows install?Help, please...and could u please suggest ways to update java for the system and for programming.Which version of Java should I download for my system to Windows 64-bit operating?
http://www.Java.com/en/download/FAQ/java_win64bit.XML
Download errors: 1305, 2755, 1606, etc..
http://www.Java.com/en/download/help/error_installshield.XML
Installation of Java
http://Java.com/en/download/help/index_installing.XML?user_os=Windows%207Download the appropriate java installation file and save it on HD physically disconnect your computer from the internet, it's true - pull the Ethernet cable or disconnect the wireless connection. Install the installation file java (note: no error message). Back to zero (not sure if necessary, but do it anyway). Reconnect to the internet and your java work.
-
Hello I have problem with my site, and mozilla. Google chrome, safari, explorer, opera work ok. I have Sobipro for both the company and the logos and images without work!
When I try to open the url is this:http://www.athens-dayandnight.gr/images/sobipro/entries/288/587_img.jpgwhith mozilla is the following: /images/sobipro/entries\288\587_img.jpg when ichange it------with this / work.
any idea?
Thank you
Hello, the URLS that contain-in their path are not valid. Firefox is less tolerant to errors in this respect than other browsers.
Correct the path to http://www.athens-dayandnight.gr/images/sobipro/entries/288/587_img.jpg in the source code of this site or if you don't control the contact of the site their webadmin to do... -
After the last updates of windows have problems with start up and now drivers
Hello
After the last updates of windows have problems with start up and now drivers. I get an error code 21 when I try to install the drivers AMD apparently missing.
May 14, last night I had several (automatically) downloaded windows update
Today, I was unable to boot my computer with Windows - tried the disk check, start checks etc, and eventually had to use System Restore (for help before the critical update to restore).
Perfection, everything works, but knowing that windows will attempt to redo an automatic update, tried to check online - no one seemed to have a problem and (naivly) thinking I could always do another restore of the system, I rebooted again.
Same thing worse. Could not do a sys restore either just before restarting or last night. Chose a date earlier (last week) but then lost the USB drivers and pilots display. Downloaded updated but refuses to let my AMD driver install Windows I have a very unpleasant screen... and I must now stop the installation of this update "critical."
Would appreciate advice how do my installed display driver or whether anyone else has problems following this update
Thank you
Hi Jane,
You have a disk to install Windows 7 with you?
I suggest you to check the event viewer for error details report.
Open event viewer.
http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer
-
* Original title: Windows Defender
I received 3 phone calls informing me that Windows Defender is hurting my computer and they will refund my money. He also wants me to turn on my computer... I put him up until I can get the information... is it a hoax? Thanks for any help...
Hello
Windows Defender is the antivirus integrated in Windows 8/8.1/10 and do NOT harm your computer.
It protects your computer.
@@@@@@@@@@@@@@@@@@@@@@@@@@
Here's the advice I give on this type of phone calls:
It's a scam.
We have all the errors and warnings in our Event Viewer, which is another ploy they use to scare you
Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.
You are the only person who knows if you gave them remote access.
If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.
If you use your online credit card, cancel and get a new one issued to you.
And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
And Microsoft does not contact you unless YOU have made prior arrangements with them to do.
There is an article in the link I'm you provide at the end of this one
Read this Information from Microsoft:
"Avoid scams to phone for tech support.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Don't be fooled of unsolicited calls. Don't provide personal information.
Here are some of the organizations that cyber criminals claim to come:
Helpdesk Windows
Windows repair center
Microsoft technical support
Microsoft technical support
Windows Support Group Technical Department
Microsoft Research and Development Team (team of Microsoft R & D)
Report phone scams
Help Microsoft to stop cybercriminals in reporting of theinformation about your scam phone.
In the United States, use the form of complaint to FTC Assistant.
In Canada, the Canadian Centre for fight against fraud can support.
In the United Kingdom, you can report the fraud as well as the unsolicited calls.
See you soon.
-
I just got a phone call from a female called Janice... She said she was from Windows and told me that I have a problem with my pc, and it continues to send Windows error reports? ... My pc works well. I ask for my e-mail address, she said they don't have it, but they're my only phone number! I'm old, but I know I should have to register an e-mail address with them....
Anyone ever had this kind of calls? or is it a scam... I ended the call.
It is a common scam. Do not give them information, do not give them access to your PC and do not go to all the websites that they suggest. One moment. See:
http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .
Microsoft does ever not requested for calls.
(such persons may use names other than Microsoft as well)
-
None of my screensavers does not work and that they have problems with direct3D
Original title:
I HAVE WINDOWS VISTA AND NOW IT SAYS SCREEN SAVER IS NOT COMPATIBLE WITH DIRECT3D, I HAVEN'T CHANGED ANYTHING WHAT CAN I
I have windows vista home edition and have not upgraded to windows 7. Now all of a sudden, I get a message that none of my screen savers work and they have problems with direct3D. I don't know what happened. What can I do? t
Also, I need the sp1 and sp2 to upgrade my internet explore for later and I can't find these service packs for free anywhere. Please what can I do? Thank you TamaraHi Tamara,
1. What is the brand and model of graphics card?
2 - is the question also occur with the screen savers that come with Windows Vista?
Download and install the latest video card driver.
a. visit the system manufacturer's Web site, download the Vista compatible video card driver and install it.
b. restart the computer so that the changes take effect after the driver installation.See Run the DirectX Diagnostic tool
Now for the question of the service pack:
How you try to install the service pack?
You can check these links:
Learn how to install Windows Vista Service Pack 1 (SP1)
What's included in Windows Vista Service Pack 2 (SP2)
How to obtain the latest Windows Vista service pack
It will be useful.
Please return to the State of the question.
-
This is the second time they called. I'm not having problems with my computor so worried that it is a scam. I asked for a phone number and they gave me
Hello
It's a scam, one of many discussed in this article:
The fraudulent emails and credit scam tips - Microsoft Security card:
http://www.Microsoft.com/security/online-privacy/msName.aspxDon
-
I have problems with the links and footer
I have problems with hypertext links (they sparkle and also highlight other text on the page) and also the footer space for always lights in site preview mode, even though I did little master and home page and the following pages. This happened only after I loaded a file of MUSE in the current version of Muse CC put running up-to-date on the imported file to Muse. Please help me Adobe Community.
Once you have opened the file 2014.3 muse you will not be able to open it in a previous version anyway. In order to keep the updated version.
In this version, Yes, Muse will run an optimization when you open a site. My suggestion is that optimization is made to save the file, so it doesn't have to do it again. I am convinced that a full download should solve your problem. I had a few sites that I need to do a full download myself and all is well.
-
I have problems with my computer starts
Original title:
Programs Application Applications Apps game games Legacy Crash crashes Hang Application Compatibility hangs
-----Im having problems with my computer, I clear thread as my wireless provider and do not know if my connection is causing my programs not answer and slowly run my computer or if simply virused im.
HelloYou can use the following methods that can help you solve your problem:Method 1: Put the computer in safe mode and see if the problem persists:Method 2: I recommend you perform the clean boot.
Put your boot system helps determine if third-party applications or startup items are causing the problem. If so, you need to maybe contact the manufacturer of the program for updates or uninstall and reinstall the program.
See the following article in the Microsoft KB for more information on how to solve a problem by performing a clean boot in Windows Vista or Windows 7:
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article. -
I have problems with the mouse and keyboard from freezing when scrolling or by typing
I have problems to scroll down to a file because everything freezes at some point and it is impossible to read the rest of the article.
I also experience problems when I try to type as I hit him at the same time letter 3 or 4.
Could someone help me because I don't know what to do.
Norman John
Work through start-up mode minimum troubleshooting to see if a startup program is causing problems.
331769-how to perform a procedure to clean boot (XP & Vista)
http://support.Microsoft.com/kb/331796If that allows to identify the culprit, something may have slipped beyond Microsoft Security Essentials.
This scanner. Allow two hours for this execution.
Microsoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspxDon
-
I got a phone call saying there was a security problem with my computer.
The appellant said that it was Microsoft and that they need to access my computer remotely. They said that my computer has been accessed by hackers and they could repair the security system. It's for real?
Hello
Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.
Please see:
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
Microsoft issues never not solicited for phone calls of support or security.
These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.
Maybe you are looking for
-
sync the camera with outputs daq
Hello I am a newbie of LV, your patience is appreciated I work with a gigabit Prosilica GE 680 camera connected to my computer via Intel PRO 1000 G/T and I also work with a M NI USB 6212 BNC series. Connected to the nor-daq is a source of light on ea
-
My Emachines E525 freezes frequently.
I have acer emachines E525. It keeps stuck a lot. The system stops working and after a few minutes, it will return to normal. Especially, sometimes while I use the browser. What should I do?
-
How can I set up XP to run not only my browser by vpn, but all software by VPN?
I need to run all the programs that use internet through a vpn. Example: I want to launch a program of Claris emailer, but I want to run through a rotating vpn. Are there measures to do this? Guide?
-
clear the bios password on presario cq62
The code lock on the screen is99202430can you help me please
-
Unable to send emails with attachments on Windows Mail
Original title: Live Mail troubleshooting For 48 hours, we were unable to send emails and attachments. We use Live Mail on Windows 7. Any suggestions?