Calling Windows saying that I put on my computer...

Similar Questions

• I received a call from someone claiming to be windows saying that my computer has malaciuos spyware etc on it

  Original title: windows scam

  can u tell me what are all the files in the windows/inf folder, I received a call from someone claiming to be windows saying that my computer has malaciuos spyware etc on it, and they are located in the inf file that is to say the driver FILES the PNF

  Hello

  Of course these are SCAMS!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
  (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
  (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• I received a phone call from someone claiming to be windows saying that my computer has been infected.

  only, I was contacted by a person claiming to be windows saying that my computer has been infected and he called for help.  He hit me the windows and "R" key at the same time.  Then I typed in "eventvwr" and who showed me a list of some events with indicator red and yellow.  Then he wanted me to go back and enter "iexplore www.support.me", so he could fix my computer.  I became very suspicios and did not continue with his appeal.  Is it a hoax or someone really trying to help me?  Because I did not communicate with him, I feel that this is not a legitimate operation.  Thanks for your help.

  original title: telephone call from Windows?

  Hello

  It's a scam.

  Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  We have all the errors and warnings in our Event Viewer

  That's what you do if you never give them remote access.

  If you gave them remote access and you do Internet banking, contact your bank, explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  See you soon.

• When I try to update to Firefox, I get a window saying that it cannot be loaded because I don't have all the necessary permissions. What do this mean and what do I do?

  When I try to update to Firefox, I get a window saying that it cannot be loaded because I don't have all the necessary permissions. What do this mean and what do I do?

  If he has problems with the update or the permissions then simpler is to download the full version and trash the version currently installed to do a clean install of the new version.

  Download a new copy of the Firefox program and save the file on the desktop DMG

  • Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
  • Trash the present application Firefox to do a clean (re-) install
  • Install the new version you downloaded

  Your profile data is stored in the Firefox profile folder, so you will not lose your bookmarks and other personal data.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox

• While trying to install a HP printer, I get a window saying that a HKEY_CLASSES_ROOT\CLSID\ {etc} is missing.

  missing file

  While trying to install a HP printer, I get a window saying that a HKEY_CLASSES_ROOT\CLSID\ {etc} is missing. Download this missing file from anywhere?

  You must provide the rest of the message... but the short answer is to download the driver again installation package.

  Before you try to reinstall, make sure you have uninstalled all by following the instructions here: Article 1.

• Windows saying that my version is not authentic. Please notify

  I replaced the hard drive and after replacing however, I started getting a message from Windows saying that my version is not authentic. Please notify.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Code of Validation caching online: 0x0
  Windows product key: *-* - 73CQT - WMF7J-3Q6C9
  Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
  Windows product ID: 00359-OEM-8992687-00010
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {BFE432F0-15F2-40BA-9F10-003A8FE20673} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.130104 - 1431
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Users\Nikita\AppData\Local\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

  Other data-->
  Office details: {BFE432F0-15F2-40BA-9F10-003A8FE20673}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-3Q6C900359-OEM-8992687-000102S-1-5-21-3158145891-2775457275-3388177811Hewlett-PackardHP Pavilion dv6 Notebook PCHewlett-PackardF.1320091203000000.000000 + 000C9C43607018400FE04190409Pacific Standard Time(GMT-08:00)03HPQOEMSLIC-MPC109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800010-02-1033-7600.0000-3272009
  Installation ID: 001574738000054846818314234786987592094574132575992530
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 3Q6C9
  License status: licensed
  Remaining Windows rearm count: 2
  Time to trust: 05.03.2014 21:05:37

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0x000000000001EFF0
  Event timestamp: 3:2:2014 23:10
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\sppobjs.dll
  Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Altered the file: %systemroot%\system32\sppwinob.dll
  Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
  Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
  Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Altered the file: %systemroot%\system32\drivers\spsys.sys

  --> HWID data
  Current HWID of Hash: NgAAAAEAAQABAAEAAgACAAAABAABAAEA6GEqZbbQ0FosjsKPje / ElsosOhX2hh7Xcoq + QXZW

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  HPQOEM APIC-SLIC-MPC
  HPQOEM FACP SLIC-MPC
  HPQOEM HPET SLIC-MPC
  START HPQOEM SLIC-MPC
  MCFG HPQOEM SLIC-MPC
  WDRT HPQOEM SLIC-MPC
  ASF! HPQOEM SLIC-MPC
  SLIC SLIC-MPC HPQOEM
  ASPT HPQOEM SLIC-MPC
  SSDT PmRef CpuPm

  Looks like that driver Intel Rapid Storage defective.

  Download and install the latest version of Intel:

  https://Downloadcenter.Intel.com/Detail_Desc.aspx?DwnldID=22194

• Windows says that the license is already in use after that I changed my equipment

  Hello

  I have a built-in computer of Windows 8. I replaced a HARD with a new SSD drive. I did factory settings copy to the new SSD. The license key was transferred to disk, but windows says that it is already used by another computer. What should I do in order to restart my license or key what can I do?

  Thank you

  Maksim

  Press Windows + X then clickRun, and then type: slui.exe 4
  2. then press the ENTER"" key.
  3. Select your "country" in the list.
  4. choose the option "activate phone".
  5. stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
  6. explain your problem clearly to the support person.

• I get a message on the tool bar saying that "solve problems on your computer.

  I get a message on the tool bar saying that "solve problems on your computer" and then I click on it, among the many solutions I get the msg "Windows Defender has stopped working properly" and I guess the solution is to update windows, what I did, but I still have not the same msg. Can someone please? Thank you

  Hello

  1. are you referring to the toolbar of internet explore?

  2 have you installed a third party toolbar?

  Try to perform the clean boot and check if it helps:
  http://support.Microsoft.com/kb/929135

  NOTE: When you are finished troubleshooting, make sure that you reset the computer in start mode normal such as suggested in step 7 of the above article.

  Otherwise, I suggest you to give us more information about the issue so that we cam help you better.

  It will be useful.

• I get a message that says that I must allow the computer when you try to download music purchased at the newly bought laptop.

  Original title: iTunes Question

  I recently bought a new Windows 7 laptop and downloaded iTunes. I have hundreds of songs already purchased and need to download on this computer... when I access my account and then click on download, I get a message that says that I must allow the computer. Any suggestions on what to do?

  Thank you!

  You can check with Apple because they created iTunes.  Check the Apple Web site, I found the following FAQ on what you need to do to allow a new device:

  1. Open iTunes
  2. From the Store menu, choose authorize this computer.
  3. When prompted, enter your Apple ID and password, and then click allow.

  Note: if you already allowed iTunes to another PC and that you no longer use this computer, you should have allowed him out before getting rid of it.  If you don't do this, you might consider off allowing all devices first, then allowing the new PC.

• "Windows services Centre" call by saying that I have a problem with my internal security system

  Hello

  I received a phone call from 'Windows Service Centre', James Henderson, employee of 406-235-1159, phone number #7098 (Yes, that's an indication 406 and 416 - which is one of the reasons why I'm suspicious), but gave a speech in Mississauga (Ontario), saying that I have a problem with my internal security system and even if www.ammyy.com I need to talk to the technician to solve this problem. I do not trust him and hang up, but called the number, responded to the same person (as he had an Indian accent with a lisp in addition to this) and he said that Joseph and not James!
  Scam or what? Thank you

  It is a scam! Who is becoming extremely common and was even on the news in some places. As long as you don't give them any personal information, you should be fine. Should they call once again, simply hang up.

  See the recent thread below for more information; Shenan Stanley and the spirit of the messages contain very useful information:

  The call tech support?
   http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-system/tech-support-calling/3a07ee4a-cb7c-4F6E-bfa2-5f7067346859

  The links below contain excellent information regarding this and other scams:

  Avoid scams to phone for tech support
   http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Avoid scams that use the Microsoft name fraudulently
   http://www.Microsoft.com/security/online-privacy/msName.aspx

  The site ammyy.com offer legitimate a service to help users to connect remotely to other computers; the crooks simply operate these services. This is the first time I have heard of this site, seems most of the fraudsters a different use.

  Kind regards

• I just got a phone call saying it was Windows saying that my computer was running slow is this call because I didn't think Windows has COLD-calling

  Windows have call me cold on the speed of the computer or its absence.

  Hello

  Without registering any problem to Microsoft, there will be no calls from us.

  Microsoft will never cold call users asking for personal information or gain access to your PC. As much as possible these calls should be reported to your local association of consumer protection agency.

  You can check out:'t-fall-for-phony-phone-tech-support/e5576f0a-827e-4fc0-a4b1-707add212065 http://answers.microsoft.com/en-us/windows/forum/windows_7-security/please-read-don

  In the United States, you can visit the Web site of the FTC (Federal Trade Commission) to report such issues:

  http://www.ftc.gov/bcp/edu/pubs/consumer/telemarketing/tel19.shtm

  Or more information and useful tips on how you can protect yourself against fraud please visit:

  http://www.Microsoft.com/protect/yourself/default.mspx

• Received a call saying that the license for my computer had been corrupted by a virus.

  So about half an hour ago I received a call from a man claiming to be windows saying my computer driver's license starting with numbers ' #$@ "(don't remember figures, he gave me), had his 'corrupted some virus licence' (I think his exact words). I immediately thought that it was potentially a scam because I heard other scam type things that happen on the phone these days, but temporarily, I said 'ok' and he told me that they had tried to contact my computer and have been unable to do so and that he needed to look at my driver's license and give him some info to check that it has not been damaged. That's when the alarm went off in my head and I told him "that I currently have on my computer and it was very good and for him not to worry about it" and then, without waiting for an answer, I hung up.

  This is the story, I didn't give any information other than that I was on my computer as he called it. I wonder if it was a scam, I just played it, and if my computer could potentially be compromised. I run Malware bytes now to scan my computer, but I'm always a little worried.

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• Update Windows says that my updates failed, but the list of updates shows them as a success

  Receipt of notice of updates of Windows. I opened the Control Panel of configuration/Windows Update screen and there was six recommended updates Important and two optional. I selected the six plus one option for Windows Live Add-in update. I installed updates and restarted my system. I checked the status of the installation of the system by opening the Control Panel of configuration/Windows Update screen. It showed that my updates failed, but when I click view update history, each of the update Important/recommended six succeeded. It there was no indication whether the Office Live Add-in was successful or not. Should I believe that the screen Control Panel of configuration/Windows Update that says my updates failed or should I believe the view update history which shows updates as a success.

  Jungle Jim

  Also, you will probably need to do this:

  http://support.Microsoft.com/kb/290301

  Description of the Windows Installer CleanUp utility

  The Windows Installer CleanUp utility deletes all files and registry settings associated with the configuration of Windows Installer of a program.

  Does NOT remove an application, allows you to re - install a.

  http://TechNet.Microsoft.com/en-us/magazine/2008.08.UtilitySpotlight.aspx

  Rob - bike

• opening word or excel gets document dialogue window saying that it cannot be opened unless a program is designated. Never been necessary before

  Opening existing documents from my hard drive or e-mail attachments in Word or Excel in is no longer a simple click. Now download small window saying windows cannot open it unless I have it or look for an appropriate program or select a program myself.  I see no reason for that, unless there has been a recent update kind. Or is there a setting that has been changed by mistake on my computer?

  Thank you

  bonydog

  It is a simple case of the computer, forgetting what should be used to open the file.

  Attention that I am working on a victory 8 atm machine and these instructions cannot be perfectly describes

  If you go to start > Control Panel > default applications (may be slightly different) > chose the 'extension' (IE 'doc' for a word document) or xls for excel and find the appropriate application to open it.

• A premium tech called me, saying that they show my computer, error messages - it true?

  Premium tech calls me on 0r 5 to 6 times a day, saying that they receive my computer error messages. they say that they need to get on my computer to fix it. they are a scam or reality

  They are a scam. Microsoft will call you unless you initiate a ticket of support through them.

  This is a known scam.