Camera are not not in Imaging drivers

I have a laptop Dell Inspiron 3521 of years, Windows 8.1. I've had a Skype interview group call today and my video image was not displayed on the call. Just before the call, I downloaded the latest version of Skype (7.2). I don't use Skype often - the last time was there - 3 mos but I had no problem then. I closed my PC. I uninstalled and reinstalled Skype. I have run the dxdiag.exe and got 'no problem '. I am not very savvy PC - I spent a few hours Googling and looking for answers through this community. My webcam is not listed in the imaging devices. What is my problem? And if so, how do I get it "relisted? Thank you!!

There is no webcam detected either by DxDiag.

Video Capture devices

Number of devices: 0

The webcam cable may have been disconnected or unit is defect.

You can try to run Dell diagnostics and see if the issue can be detected/fixed.

http://www.Dell.com/support/home/us/en/19/product-support/product/Inspiron-15-3521/diagnose

See also this somewhat similar case:

http://en.community.Dell.com/support-forums/laptop/f/3519/t/19539615

Edit: Sorry, did not see the techfreakpost, which says pretty much the same.

Tags: Skype

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