Can I download the software again?

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  If the page that you are connected does not work, then it should so what happens when you try?  It is possible that it could be a simple matter of enable you cookies or try a different web browser.

  You can also try to download the demo version of the software through the page linked below and then use your current serial number to activate it.

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• I can't download the software I just bought! Adobe pull together your already!

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  Po,

  I think this is one for the customer service (check the box I still need help and hope for an agent available for a conversation).

  http://helpx.Adobe.com/contact.html?product=Illustrator&topic=downloading-installing-and-s etting up

  for this specialized forum (where you can be able to find the answer in the previous discussions), or

  http://forums.Adobe.com/community/download_install_setup