Can not disable and download CS5 to new computer

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• I bought a new computer and I transfer Acrobat Pro XI from my old computer. I disabled it on my old computer and downloaded on my new computer from my orders. When I opened Acrobat it tells me my serial number is valid, but no qualifications don't prod

  I bought a new computer and I transfer Acrobat Pro XI from my old computer. I disabled it on my old computer and downloaded on my new computer from my orders. When I opened Acrobat it tells me my serial number is valid but no product calling it are on my computer. But I see it on my desktop and in my programs. How can I get the program to see the right pair?

  Hello

  This link might help: the entered serial number is valid, but cannot find a product calling on this computer

  Kind regards

  Sheena

• my old computer broke and I can not activate photoshop CS2 on my new computer

  my old computer broke and I can not activate photoshop CS2 on my new computer

  ml https://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.HT

• How to download CS5 in new computer after an old crashed?

  Bought Adobe Creative Suite 5 Design Premium in 2010 but the computer crashed before. How to download in the new computer?

  Download the CS5 products

  Mylenium

• Can not install new CS5.5, Dreamweaver and Photoshop CS5 on new computer 10.7.2

  The two discs just request turn and refuse to install. I'm back brand new Apple Macbook Pro thinking it was a bad optical drive (the advice given on the Apple boards). Company sent a second Macbook Pro OS X 10.7.2 again and the same thing. Can I watch a movie, but I can not install my favorite software. Apple says that Adobe needs to come to a solution but I don't know how he can help a patch with software that can not be installed. Any advice from anyone would be greatly appreciated.

  Colleen

  A phone call with the technical support of Adobe has solved this problem. The disks mounted very well on my desktop, but don't would not appear on two new Macbook Pro. If you go through finder on your dock you are able access the disks to install just, they don't show the traditional way for Mac users. It works well, and I'm finally able to use my software on a new Macbook Pro hard earned. Thanks to Shay at the support which has been so helpful on a Friday evening at 18:00!

• If I buy Photoshop CS6 (not CC) and then get a new computer, can I still use it?

  I am a user of Adobe that is not in agreement with the subscription type. I do not use the software enough to justify the long-term costs. If I bought Photoshop CS6 (not the subscription of the CC), then got a new computer, would I be able to install and use CS6 on my new computer?

  Adobe software licenses are related to you as a person, not a specific computer. You can reinstall and activate CS6 on your new computer, but there is a limit of two simultaneous activations per license (technically a work and one for home, you cannot share the second installation with someone else). It is easy to deactivate the license on the old machine, once you are done with it.

  CS6 is specific of operating system (Windows or OS X) so if you change your operating system to your new computer, you will have to ask Adobe license converted. You can do it only once.

• Can not activate the software on the new computer

  Hi, I followed the instructions to disable for my old computer. I installed laptop CS6 Design & Web Premium on my new computer. When I open Photoshop or any other program it says I have a 7 day trial. I tried to activate by entering my serial number, but nothing changes.

  Also, when I log into my account adobe, my history and product order list have been deleted. He says I have no software. When I looked yesterday, my CS6 is saved and the serial number was visible. What the hell happened to this information.

  I am really frustrated and really tired.

  Please help with more than a one line answer direct me to some completely useless generic information.

  Thank you.

  I have been unable to trace any serial number under the Adobe ID in the forum, follow please find the serial number of your product Adobe quickly .

  Where it is not found, follow this link https://helpx.adobe.com/contact.html to support comprehensive our answer desk.

  Concerning

  Stéphane

• Move the Lightroom 3 and Photoshop CS5 on new computer

  How can I transfer them to a new computer?

  You have to 'Turn off' the software from the old computer by going to the "Help" menu and then uninstall it.

  On the new computer, install and activate.

• Can not load my CS2 on a new computer,

  I am running 10.8.4. Error that says I have to contact Adobe,

  CS2 is not compatible with the Lion of the mountains (10.8.4) and will not work as it was designed for a PowerPC Mac and not a new Intel Mac. It also is not eligible for an upgrade because it is too old, if I'm afraid to start again and buy the latest version.

• InDesign CS5 and can not find the download of this version

  I need to re - install indesign CS5 and can not find the download of this version - I can find CS5.5 and my serial number is not valid for this version

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.4| 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I bought cs5.5 in the past and I now try to download to my new computer, but can't seem to find the original for this disk. If I have my serial number in order to allow the download. What can I do?

  I bought the cd of the suite cs5.5 in the past and I now try to download to my new computer, but can't seem to find the original for this disk. If I have my serial number in order to allow the download. What can I do to get these programs to download to my new computer without having to buy them again!

  Have you tried to download it from this page? - Products download Adobe Creative Suite 5.5

• My iMac crashed and will not trigger upward.  I bought a new IMack.  There is no way I can I disable the Deluxe Suite CS3 on the machine 'dead '.  My Apple notebook has been stolen and had the second CS3.  I just can't disable and reactivate the CS3 on th

  My iMac crashed and will not trigger upward.  I bought a new IMack.  There is no way I can I disable the Deluxe Suite CS3 on the machine 'dead '.  My Apple notebook has been stolen and had the second CS3.  I just can't disable and reactivate the CS3 on the new machine.

  If you see an anomaly of counting activation, contact adobe for hourly pst support by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html and request an account reset activation.

• At my computer crash.  Have a license number for Adobe Acrobat 8 professional.  New machine and it says active because I can not disable computer crashed.

  At my computer crash.  Have a license number for Adobe Acrobat 8 professional.  New machine and it says active because I can not disable computer crashed.

  You must have Adobe disable and reset your activation meter

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Serial number and activation support (non - CC)

  http://helpx.Adobe.com/x-productkb/global/Service1.html

• I bought Lightroom 5 9 December 2013 and want to download to my new computer.  I spent an hour chasing the download link.  It's funny, when I bought the product Adobe responded and took my money in 5 minutes. Now, I want my product and can not find a year

  I bought Lightroom 5 9 December 2013 and want to download to my new computer.  I spent an hour chasing the download link.  It's funny, when I bought the product Adobe responded and took my money in 5 minutes. Now, I want my product and can not find an answer.

  Have you tried these links

  Adobe - Lightroom: For Macintosh

  Adobe - Lightroom: For Windows

• The use of the battery has increased since the update to ios 10. Also, why can not disable the voice command. It's the most boring on the new update.

  The use of the battery has increased since the update to ios 10. Also, why can not disable the voice command. It's the most boring on the new update.

  Depending on what you mean by "voice command", either:

  Settings / general / accessibility / VoiceOver / OFF, or

  Settings / Siri / OFF

  As for your use of the battery, you can check what app pulls most of its use in the settings / battery.  A new version of the app is sometimes problematic, not necessarily iOS or iPhone.  If you see a unusual % of use of a particular application, or force-to leave it removal/reinstalling it or remove it until an update comes.  If anything seems unusual, it might be a problematic installation of iOS, in which case, you could backup your iPhone and restore it:

  Restore your iPhone, iPad or iPod touch from a backup - Apple Support