Can not download anything after system recovery

I had to do a recovery system Friday. Now, when I start the computer, I get a message "Already ongoing usage data". Data required by the center of HP are initiated by the administrator user on "YOUR-bla bla" (which, I guess it's the name of the administrator). You want to do here, close the other session?
After clicking to complete the other session, it is said: try to close the other session failed.
For this reason, I can't download drivers for anything. I tried to update 9 from Adobe and it fails immediately. I can't yet download Service Packs.

Any help would be appreciated. It seems that I need to turn off or restart the administrator, but I do not know how to do it. Anyone have a similar problem or knows what to do?

Hi PaulFh,

What type of recovery system are you running? What are the exact error you are receiveing? You can also save all your data and perform a repair XP installation. See below on how to do this.

1.

When the message Press any key to boot from the CD appears on your screen, press a key to start your computer from the Windows XP CD.

2.

When you see the message to install Windows XP nowand then press ENTER is displayed on the Welcome to the Setup screen, press ENTER.

3.

Do not choose the option to press R to use the Recovery Console.

4.

In the Windows XP licensing agreement, press F8 to accept the license agreement.

5.

Make sure that your current installation of Windows XP is selected in the box, and then press R to repair Windows XP.

6.

Follow the instructions on the screen to complete the installation.

I hope this helps!
Shawn - Support Engineer - MCP, MCDST
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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