Can not handle t510 with ThinPro HPDM v4.6 sp2 v5.0

We have recently updated our HPDM in v4.6 with SP2 and it seems to work perfectly.

We have one of our customers light t510 upgrade then ThinPro v5, which went well, but now we cannot see or manage HPDM device!

I hope that this is just an oversight on our part, but anyone can shed some light on what to do to manage the customer updated please?

Tuned for the moment

Russell

I managed to navigate to the file/usr/sbin/but when I run the command hpdmagent I get a "error while loading shared libraries: libdmerrhandle.so: cannot open shared object file: no such file or directory".

I'm afraid I'm not familiar with the Linux command prompt, etc so do not know how to get the log for you.

I'll try to reinstall ThinPro 5 on the device to see if that helps.

Tuned for the moment

Russell

Tags: HP Desktops

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