can not open attachments, gray screen turns on my desktop mac

emails such as amazon can not open attachments, that they turn to a gray screen

Please try the troubleshooting below for this site and please post back if you can download attachments after:what to do if you can not download or save files

Tags: Firefox

Similar Questions

  • Can not open attachments to email with Extensions PowerPoint ppt or pps

    I can't open attachments with PowerPoint extensions ppt or PPS. I get the message 'set associatiions', but once you get to the set associations Control Panel I don't know what to do to make it work.  It says 'click on an extension to display the program that currently it opens by default. To change the default program, click program Chang. "When you do that, it tells shoose the program you want to use to open this file and offers a choice of Microsoft Office PowerPoint, Microsoft Office PowerPoint Viewer and Windows Mail or browse. Which of them should I open. I tried to see and nothing happens when I try to open the e-mail. What am I supposed to do at this point? I have Vista.

    For Powerpoint extensions. PPT or. PPS, you need to open these files with Microsoft Office Powerpoint. These will open in slide format.

    Enjoy viewing.

    See you soon.

  • BlackBerry smartphones can not open attachments

    It is a new problem that has just begun.  Do not open attachments of any kind.

    You get an error message? What happens when you try to open a?

    First try to reset the device by removing the battery for a minute? Subsequently, the unit will restart (~ 1-3 minutes). Try to open an attachment and see if it works

  • can not open attachments: my security settings do not allow the download

    Why can't I open my attachments?

    I can open emails, but when I click on the attachment I get a message that my security settings do not allow the download. I just want to be able to read. I've adjusted each security setting that I know. Help please!

    Outlook Express?

    Tools | Options | Security. Uncheck the box: "do not allow attachments...". »

  • Vista, IE8, Windows Mail, can not open attachments

    I've been running Vista SP1 with Windows Home Premium and Windows Mail without problems, including handling e-mail attachments.  For safety, I: McAfee Total Protection, Windows Firewall, Zone Alarm and Windows Defender.

    I installed IE8 and liked the convenience features.   It worked well on my machine, but now I can't open e-mail attachments.  Security in Windows Mail by IE8 settings are maintained and are defined to allow attachments.  I uninstalled IE8 and the problem disappeared.  None of my security programs are scoring blocked attachments or otherwise.

    Any suggestions on how to fix this so I can go back to IE8?

    John C in PA

    I just got the phone with McAfee.  It seems that IE8 doesn't is NOT supported by McAfee in its current configuration that they still think IE8 beta.  I was informed that when the consumer final version McAfee support and my attachments e-mail won't be a problem.  Too bad at the moment, I liked IE8.

    John C in PA

  • Can not open attachments to emails.

    I have Windowns Vista Home Basic Edition and use Windows Mail.  All of a sudden, I am unable to open any attachment sent to me by e-mail.  I can read my emails, however.  Help!

    I have Windowns Vista Home Basic Edition and use Windows Mail.  All of a sudden, I am unable to open any attachment sent to me by e-mail.  I can read my emails, however.  Help!

    Issues related to the:
    1.) "suddenly" gives to think that you were able to open the attachments before. Is this true or false?
    2.) you have viewers needed to open the attachments? like PowerPoint Viewer, just to name one.
    (3.) your anti-virus program has electronic sweeping running option? If so, disable it.

    We provided information to help you

    In the meantime, if you remember the date when you were able to open attachments, and the date does not exceed 15 days ago, you can do a system restore and choose this date as your restore point.
    Link to do system restore: http://www.vistax64.com/tutorials/76905-system-restore-how.html

    t-4-2

  • Others can not open attachments to my e-mails

    When I sent an email with an attachment from microsoft work or office the person sending it can't open it - and when they can open it it is encrypted-how can I fix this?

    They have the Word (Office) or work installed on their computer in order to read the attachments that send you them.

    Send these links to download viewers:

    Here are the download links for free Microsoft Word, Excel and PowerPoint viewers:

    http://www.Microsoft.com/downloads/details.aspx?FamilyId=3657ce88-7cfa-457a-9aec-f4f827f20cac&displaylang=en

    Word Viewer

    View, print and copy Word documents, even if you don't have Word installed. This download is a replacement for Word Viewer 2003 and all previous Word Viewer versions.

    http://www.Microsoft.com/downloads/details.aspx?FamilyId=1CD6ACF9-CE06-4E1C-8DCF-F33F669DBC3A&displaylang=en

    Excel Viewer

    Open, view, and print Excel workbooks, even if you don't have Excel installed. This download is a replacement for Excel Viewer 97 and all previous Excel Viewer versions.

    http://www.Microsoft.com/downloads/details.aspx?FamilyId=048dc840-14e1-467D-8dca-19d2a8fd7485&displaylang=en

    PowerPoint 2007 Viewer

    Microsoft Office PowerPoint 2007 Viewer allows you to view the presentations of all the features created in PowerPoint 97 and later versions.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    And here is a link to a set of free office of Applications:

    http://www.OpenOffice.org/

    See you soon.

    Mick Murphy - Microsoft partner

  • can not open attachments extension (Lotus Word Pro)-.lwp files.

    I can't open an attachment with a .lwp file extension

    I discovered that it is a Lotus Word Pro program that created it.  How can I updated with Microsoft technical support.  Pareto Logic wants to $29. 00 for a software "DriverCure".

    Please see my reply to your post later. There is no need to make two separate posts on the same topic. It's just more work for people who are trying to help you. I don't recommend any of DriverCure. Most of the messages on DriverCure are how to remove it! MS - MVP - Elephant Boy computers - don't panic!

  • can not open attachments directly from browser using ie7 or ie8

    When I try to open an attachment (ie. pdf file or video file), it does allow me to open it. It works as I don't have the program to open it. where normily he would give me the option 'open', 'save' or 'Cancel', it gives me just the option 'Save' and 'Cancel' and only on pdf files, it also gives the optoin to "find a program". I first have to save the file, then open it. on my old computer I can just open it with them to have to save it first... im running Home premium 64-bit and IE7

    Hello justin_springer1,

    Thank you for using the Microsoft Windows Vista Forums.

    I'll try first to go into your control panel-> default programs-> then set default programs.
    Make sure you have Internet Explorer as your default for open programs and try again.

    Did you change your OS recently that might have changed this?  New updates or software/hardware?   Please let us know status.

    Thank you! Engineer James Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

  • Can not open attachments to email with slsx file extension

    Cannot open attachments with extensions of file slsx. using windows vista Home premium, copyright 2006. my e-mail program is thunderbird.

    Are you sure the file extension?

    It wouldn't xlsx?

    If this is the case, you need an Excel Viewer to read these files:

    http://www.Microsoft.com/downloads/details.aspx?FamilyId=1CD6ACF9-CE06-4E1C-8DCF-F33F669DBC3A&displaylang=en

    Excel Viewer

    Open, view, and print Excel workbooks, even if you don't have Excel installed. This download is a replacement for Excel Viewer 97 and previous versions of Excel Viewer

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    And here is a link to a set of free office of Applications:

    http://www.OpenOffice.org/

    How to set file Associations:

    http://articles.TechRepublic.com.com/5100-10878_11-6172036.html

    How do I... Change file extension associations in Windows Vista?

    See you soon.

    Mick Murphy - Microsoft partner

  • Drive not opening - short gray screen and then turn off.

    Installed and re-installed 5 times. not expert enough to want to go and mess with registry keys - using the free download for years on PC private and a pro at work version. Seiously turns off after the last few weeks.

    I can't believe that they have not yet released a patch. I to we'll now probably, turn off acrobat then never return - fantastic marketing opportunity for smart people if they make the knowledge of it.

    They are blissfully unaware or they trawl fishing site and who use in their product design?

    Three things to try...

    1. Using Windows Explorer navigate to C:\Program Files (x 86) \Adobe\Reader 11.0\Reader, and then double-click Eula.exe and accept the license agreement
    2. You can open Adobe Reader by itself?  If so, try to disable the Protected Mode [Edit |] Preferences | (Improved) security].
    3. It might even be a malware problem; See http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html
  • people can not open attachments to emails that I send

    Nobody can open my attachments of an e-mail message I send

    What types of attachments send you? Your recipients need to have the appropriate program for open/view attachments. Microsoft® Security MVP, 2004-2010

  • IE9 and Mail - can not open attachments

    I recently installed IE9 and now when you use windows mail attachments are not displayed in the pane. The police of the pane in Windows mail header also changes. How to fix it or uninstall IE9?

    Hello

    Check in IE 9 mode without modules

    See what-

    http://microsoftfeed.com/2011/how-to-run-Internet-Explorer-9-without-Add-ons-in-safe-mode/

    If you still use Windows mail, I would say go for windows live mail which is an upgrade of windows mail.

  • I can't open attachments of the e-mail account. When I try my computer turns off and restarts and when he comes back he says he recovered a serior error.

    A couple of days, I did a restore of the system at the end of July because the size of everything was off of the big time and had never done a system restore before.  Since I did, everything is returned to the way it was before sizes... and I can receive and send emails... I have JUST CAN NOT open attachments on e-mails.   When I click on the attachment to bring it up, it shuts my computer off and restarts it and when it turns on it says that it has recovered from a serious error.    How can I fix my email so I can set up attachments?

    What e-mail program?

  • I can't open attachments Yahoo mail, but can in Internet Explorer. Tried all of the suggested fixes and nothing works.

    I tried all that on the previous thread for the same problem and I can not open attachments. I have no problem with attachments in Internet Explorer. It looks like a problem of FireFox for me.

    Whuch suggestions did you try? Here are two recent threads, I found:

    • / issues/978924 Cannot open the pdf attachment in Yahoo Mail. Worked in 25.0 not 25.0.1. Still works with IE.

    Have you tried /questions/977835? page = 2 #answer-506091 (change the parameters of 'Complete' to 'Basic')?

    Are you accessing Yahoo Mail directly from https://mail.yahoo.com/ instead of via a bookmark? Edit: I see already suggested this and linked to another thread, philipp/issues/971042

Maybe you are looking for