Can not reinstall the upgrade of MS CS6 with CS4 MS series

My organization purchased upgrade CS6 Master Suite in which we used a serial number CS4 Master Suite we had owned in December of 2012. The installation was very good. I'm now doing a clean install of a new SSD volume and it is is not letting me use the serial number CS4 MS, saying: this isn't a product calling. I thought maybe it was because I had always installed on another volume, so I disabled that settle, but I still got the same message.

Anyone else having this problem?

No, the CS4 was purchased in 12/2009, so it has nothing to do with the window of upgrade of last year. Or at least it shouldn't be!

I was talking about buying CS6 not CS4 - and if the CS6 Installer got his calendar and upgrade windows mixed up. But forget this thought. A Kipper irrelevant.

Simply contact Adobe since the user forums can help you with serial number problems.

Tags: Adobe

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